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Student Accounts Jobs (NOW HIRING)

Student Accounts Specialist

Spokane, WA · On-site

$20.75 - $27.50/hr

The Student Accounts Specialist plays a key role in supporting Whitworth University's mission by delivering accurate, timely, and compassionate financial services to students and families. Reporting ...

We are seeking a detail-oriented and customer-focused Student Accounts Specialist to join our team. This position is responsible for the daily operations of the Student Accounts Office, including ...

Student Accounts Specialist Job Category: University Staff Employment Type: Regular Job Profile: Financial Specialist II Job Duties: The Student Accounts Specialist supports the financial operations ...

Soka University of America (SUA) seeks an experienced and student-centered Manager of Student Accounts/Bursar to lead the Student Accounts Office and serve as the institution's chief administrator ...

We are seeking a detail-oriented and customer-focused Student Accounts Specialist to join our team. This position is responsible for the daily operations of the Student Accounts Office, including ...

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Student Accounts information

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$26.5K

$59.5K

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How much do student accounts jobs pay per year?

As of Jun 6, 2026, the average yearly pay for student accounts in the United States is $59,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Student Accounts, and how can they effectively address them?

Professionals in Student Accounts often encounter challenges such as managing a high volume of billing inquiries, handling sensitive financial situations with students, and keeping up with evolving regulations and institutional policies. Effective communication and empathy are crucial for resolving disputes and assisting students who may be experiencing financial hardship. Staying organized, leveraging student information systems, and regularly updating one's knowledge of compliance requirements can help professionals navigate these challenges and provide excellent service to students.

What is the difference between Student Accounts vs Financial Aid Officers?

AspectStudent AccountsFinancial Aid Officers
Required CredentialsHigh school diploma or equivalent; some roles may require accounting or finance knowledgeBachelor's degree in finance, education, or related field; certifications like FAAC may be preferred
Work EnvironmentUniversity or college administrative offices, customer service settingsFinancial aid offices within educational institutions, counseling students on aid options
Employer & Industry UsageEducational institutions, primarily in student billing and account managementEducational institutions, focusing on financial aid processing and advising
Common Search & Comparison IntentUnderstanding billing, payments, and account management for studentsAssisting students with financial aid applications, eligibility, and funding options

Student Accounts primarily handle billing, payments, and account management for students, while Financial Aid Officers focus on advising students about financial aid options and processing aid applications. Both roles are essential in educational finance but serve different functions within the student financial services ecosystem.

What are Student Accounts?

Student Accounts is a department within a college or university responsible for managing all student billing and payments. This office handles tuition charges, fees, refunds, and payment plans, as well as posting financial aid disbursements to student accounts. They serve as the main point of contact for questions about outstanding balances, payment deadlines, and account holds. Students typically interact with Student Accounts to make payments, review statements, or resolve billing issues.

What are the key skills and qualifications needed to thrive as a Student Accounts Specialist, and why are they important?

To thrive as a Student Accounts Specialist, you need strong attention to detail, basic accounting knowledge, and familiarity with billing processes, often supported by a degree in finance, accounting, or a related field. Proficiency with student information systems (such as Banner or PeopleSoft), spreadsheet software, and payment processing tools is typically required. Excellent communication, problem-solving abilities, and customer service skills help effectively address student inquiries and resolve account issues. These competencies ensure accurate financial management, compliance with institutional policies, and a positive experience for students and families.
More about Student Accounts jobs
What cities are hiring for Student Accounts jobs? Cities with the most Student Accounts job openings:
What are the most commonly searched types of Student Accounts jobs? The most popular types of Student Accounts jobs are:
What states have the most Student Accounts jobs? States with the most job openings for Student Accounts jobs include:
Infographic showing various Student Accounts job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $59,507 per year, or $28.6 per hour.
Director of Student Accounts

Director of Student Accounts

Wartburg College

Waverly, IA

Full-time

Posted 15 days ago


Job description

WARTBURG COLLEGE
Title of Position
– Director of Student Accounts
Function of Position:
This is a full-time administrative position reporting to the Controller, responsible for leadership, supervision, and oversight of all student account operations, including billing, accounts receivable, student loans, collections, and refunds.

The Director coordinates, directs, and reviews the work of the student account staff in support of daily, monthly, and year-end billing and accounting processes. The position is responsible for developing, implementing, and revising policies and procedures that ensure strong internal controls while promoting efficiency, accuracy, compliance, and high-quality customer service.
Principal Duties and Responsibilities:
  • Direct and manage all billing, accounts receivable, student loan, and collection operations of the college. Establish and maintain accurate charge structures, including the setup and ongoing management of tuition, fees, housing, food, and other charge tables within institutional systems. Partner with departments across campus to ensure charges are complete, accurate, and aligned with institutional practices. Ensure timely and accurate assessment of all student charges and oversee processes that support consistency, compliance, and strong internal controls. (30%)
  • Lead and administer the student billing and payment lifecycle for current and former students. Oversee all communications and interactions related to billing, payment plans, financial obligations, ensuring clarity, accuracy, and a high level of service. Provide direction for student and parent consultations, proactively address complex account issues, and ensure effective presentation of billing and payment information at orientations and other institutional programs. (15%)
  • Review, approve, and post journal entries related to charges, accounts receivable, and cash activity; review and approve student refund requests; and reconcile related general ledger accounts. (15%)
  • Lead process improvement initiatives across student accounts operations, with a focus on enhancing the overall “business of being a student.” Collaborate with campus partners to streamline billing, payment, and account management processes, improving the student and family experience while increasing operational efficiency and effectiveness. (10%)
  • Supervise student accounts staff and foster a collaborative team dedicated to providing excellent customer service in an efficient, effective, and financially responsible manner. Responsibilities include hiring, training, coaching, motivating staff, managing workloads, and conducting performance appraisals. (10%)
  • Manage in‑house student loan programs and collection agency relationships; ensure compliance with applicable federal and state regulations; provide functional leadership for Jenzabar and related student accounts, billing, and financial systems; oversee the development, implementation, and continuous improvement of associated processes and procedures; and develop, analyze, and maintain reports to support management oversight, audits, regulatory requirements, and data‑informed decision‑making. (10%)
  • Evaluate and strengthen internal controls for billing, receivables, collections, refunds, and student accounts operations; oversee and perform audit workpapers; ensure compliance with accounting standards, regulations, and institutional requirements; maintain clear, up‑to‑date student documentation; develop and implement policies and procedural improvements; and perform related duties as assigned. (10%)
Supervision:
The Director of Student Accounts manages the workflow and operations of the student accounts function within the scope of the college’s policies and procedures. The position develops new methods and processes to address operational needs and consults with the Controller on complex, unusual, or high-impact matters.
Minimum Qualifications:
  • Bachelor’s degree in accounting, business, or related field required
  • Minimum of five (5) years of accounting experience
  • Minimum of two (2) years of supervisory experience
  • Significant experience with computerized financial systems, including extensive knowledge of Excel and the ability to leverage data for decision-making
  • Strong written, oral, and interpersonal communication skills
  • Demonstrated ability to build and maintain effective working relationships with students, families, faculty, staff, and external partners
  • Strong commitment to customer service and support of student success
Application Procedure:
Please upload the following by selecting the “Apply for this Position” below:
1) resume
2) a letter of interest including a statement regarding qualities within the context of the Wartburg College mission
3) contact information for three references
See www.wartburg.edu for further information about the college and the city of Waverly. Screening begins immediately and continues until position is filled.

Wartburg College
Founded in 1852, Wartburg College is a selective four-year liberal arts college of the Lutheran Church (ELCA), nationally recognized for community engagement. The college offers more than 50 academic majors and pre-professional and certificate programs leading to the bachelor’s degree. The college is located in Waverly, Iowa, a growing community of more than 10,000 residents. As part of the Cedar Valley metro area (near Waterloo and Cedar Falls), Waverly has an abundance of cultural, musical, and recreational opportunities. Major Midwest metropolitan areas within driving distance include Des Moines, Iowa (2.5 hours); Minneapolis/St. Paul, Minn. (3 hours); Madison, Wis. (3.5 hours); Rochester, Minn. (2 hours); Chicago (5 hours); and Omaha, Neb. (4 hours).