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Student Accounts Jobs (NOW HIRING)

Carthage College

Student Accounts Manager

Kenosha, WI · On-site

The Student Accounts Manager is responsible for the administration, oversight, and continuous improvement of student account operations at Carthage College. This position, reporting to the Director ...

Carthage College

Student Accounts Manager

Kenosha, WI · Hybrid

The Student Accounts Manager is responsible for the administration, oversight, and continuous improvement of student account operations at Carthage College. This position, reporting to the Director ...

Carthage College

Student Accounts Manager

Kenosha, WI · On-site

The Student Accounts Manager is responsible for the administration, oversight, and continuous improvement of student account operations at Carthage College. This position, reporting to the Director ...

NewSchool

Student Accounts Assistant

San Diego, CA · On-site

$20 - $25/hr

Student Accounts Assistant Reports to: Executive Assistant to President Department: Bursar - Student Accounts Location: San Diego Campus Compensation: $20 - $25 per hour; Contractor (1099) Position ...

NewSchool

Student Accounts Assistant

San Diego, CA · On-site

$20 - $25/hr

Student Accounts Assistant Reports to: Executive Assistant to President Department: Bursar - Student Accounts Location: San Diego Campus Compensation: $20 - $25 per hour; Contractor (1099) Position ...

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How much do student accounts jobs pay per year?

As of Jun 6, 2026, the average yearly pay for student accounts in the United States is $59,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Student Accounts, and how can they effectively address them?

Professionals in Student Accounts often encounter challenges such as managing a high volume of billing inquiries, handling sensitive financial situations with students, and keeping up with evolving regulations and institutional policies. Effective communication and empathy are crucial for resolving disputes and assisting students who may be experiencing financial hardship. Staying organized, leveraging student information systems, and regularly updating one's knowledge of compliance requirements can help professionals navigate these challenges and provide excellent service to students.

What is the difference between Student Accounts vs Financial Aid Officers?

AspectStudent AccountsFinancial Aid Officers
Required CredentialsHigh school diploma or equivalent; some roles may require accounting or finance knowledgeBachelor's degree in finance, education, or related field; certifications like FAAC may be preferred
Work EnvironmentUniversity or college administrative offices, customer service settingsFinancial aid offices within educational institutions, counseling students on aid options
Employer & Industry UsageEducational institutions, primarily in student billing and account managementEducational institutions, focusing on financial aid processing and advising
Common Search & Comparison IntentUnderstanding billing, payments, and account management for studentsAssisting students with financial aid applications, eligibility, and funding options

Student Accounts primarily handle billing, payments, and account management for students, while Financial Aid Officers focus on advising students about financial aid options and processing aid applications. Both roles are essential in educational finance but serve different functions within the student financial services ecosystem.

What are Student Accounts?

Student Accounts is a department within a college or university responsible for managing all student billing and payments. This office handles tuition charges, fees, refunds, and payment plans, as well as posting financial aid disbursements to student accounts. They serve as the main point of contact for questions about outstanding balances, payment deadlines, and account holds. Students typically interact with Student Accounts to make payments, review statements, or resolve billing issues.

What are the key skills and qualifications needed to thrive as a Student Accounts Specialist, and why are they important?

To thrive as a Student Accounts Specialist, you need strong attention to detail, basic accounting knowledge, and familiarity with billing processes, often supported by a degree in finance, accounting, or a related field. Proficiency with student information systems (such as Banner or PeopleSoft), spreadsheet software, and payment processing tools is typically required. Excellent communication, problem-solving abilities, and customer service skills help effectively address student inquiries and resolve account issues. These competencies ensure accurate financial management, compliance with institutional policies, and a positive experience for students and families.
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What cities are hiring for Student Accounts jobs? Cities with the most Student Accounts job openings:
What are the most commonly searched types of Student Accounts jobs? The most popular types of Student Accounts jobs are:
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Student Accounts jobs near you
Infographic showing various Student Accounts job openings in the United States as of May 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $59,507 per year, or $28.6 per hour.
Student Accounts Manager

Student Accounts Manager

Carthage College

Kenosha, WI • On-site

Full-time

Posted 18 days ago

Carthage College rating

4.4

Company rating: 4.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

526th of 532 rated colleges and universities

Job description

The Student Accounts Manager is responsible for the administration, oversight, and continuous improvement of student account operations at Carthage College. This position, reporting to the Director of Student Financial Services, manages billing, payment processing, collections, account reconciliation, and student account customer service while ensuring compliance with institutional policies and applicable federal and state regulations. The Student Accounts Manager utilizes the Workday Student and Finance platforms to support efficient operations, accurate reporting, and a high level of service to students, families, faculty, and staff.

Key Responsibilities:

Student Account Operations

  • Manage daily operations related to student billing, payments, refunds, collections, and account reconciliation.
  • Oversee student account receivables and monitor delinquent accounts.
  • Coordinate tuition and fee assessment processes within Workday.
  • Ensure accurate posting of financial aid, payments, waivers, and adjustments.
  • Administer payment plans and assist students and families with account resolution.
  • Review and process refunds in compliance with federal regulations and institutional policy.
  • Maintain accurate student financial records and documentation.

Workday Administration and Reporting

  • Utilize Workday to manage student account transactions and processes.
  • Serve as a functional lead for student account-related Workday processes and reporting.
  • Troubleshoot system issues and collaborate with the Library Information Technology department on enhancements and process improvements.
  • Develop and maintain reports, dashboards, and reconciliations within Workday.
  • Participate in Workday testing, implementation updates, and training initiatives.

Compliance and Financial Stewardship

  • Ensure compliance with federal, state, and institutional regulations related to student accounts and cash handling.
  • Assist with annual audits and provide required documentation and reconciliations.
  • Maintain internal controls and support best practices for financial operations.
  • Monitor compliance with FERPA and data privacy standards

Customer Service and Communication

  • Provide exceptional customer service to students, families, faculty, and staff regarding student account matters.
  • Counsel students and families on payment options, billing policies, and account responsibilities.
  • Develop clear and effective communication materials related to billing and payment processes.
  • Resolve complex account issues with professionalism and discretion.

Supervision and Leadership

  • Supervise one full-time staff member, including hiring, training, scheduling, and performance management.
  • Foster a collaborative and service-oriented office environment.
  • Identify opportunities for operational efficiencies and continuous improvement.

Qualifications:

  • Bachelor's degree in Business, Accounting, Finance, Higher Education Administration, or a related field.
  • Minimum of 3–5 years of progressively responsible experience in student accounts, bursar operations, accounting, or related financial services.
  • Experience working with ERP systems, preferably Workday.
  • Strong analytical, organizational, and problem-solving skills.
  • Demonstrated ability to manage confidential information with discretion.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency with Microsoft Office applications, particularly Excel.
  • Experience in higher education student financial services.
  • Prior supervisory experience.
  • Knowledge of federal financial aid regulations and compliance requirements.
  • Experience with process improvement initiatives and systems implementation.

Apply Online

ABOUT CARTHAGE:

Located on the shore of Lake Michigan in the thriving Chicago-Milwaukee corridor, Carthage College blends the best liberal arts traditions with desirable degree programs, transformative learning opportunities, and personal attention from dedicated faculty and staff. Our beautiful campus, an 80-acre arboretum with stunning lake views, is home to 2,600 undergraduate students and 200 graduate students. Founded in 1847, Carthage is consistently named a Best Midwestern College by The Princeton Review and a Most Innovative School by U.S. News & World Report. All Carthage employees play a vital part in the success of our students, as we work together to create an environment where all can achieve their true potential. Grow with Carthage.

Carthage College is an equal opportunity employer (EOE) dedicated to the goal of building a culturally diverse community. We welcome applications from a broad spectrum of people, including members of ethnic minorities, women, veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender expression, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.


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