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$26.5K

$59.5K

$110K

How much do student accounts jobs pay per year?

As of Jul 26, 2026, the average yearly pay for student accounts in the United States is $59,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $66,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in Student Accounts, and how can they effectively address them?

Professionals in Student Accounts often encounter challenges such as managing a high volume of billing inquiries, handling sensitive financial situations with students, and keeping up with evolving regulations and institutional policies. Effective communication and empathy are crucial for resolving disputes and assisting students who may be experiencing financial hardship. Staying organized, leveraging student information systems, and regularly updating one's knowledge of compliance requirements can help professionals navigate these challenges and provide excellent service to students.

What is the difference between Student Accounts vs Financial Aid Officers?

AspectStudent AccountsFinancial Aid Officers
Required CredentialsHigh school diploma or equivalent; some roles may require accounting or finance knowledgeBachelor's degree in finance, education, or related field; certifications like FAAC may be preferred
Work EnvironmentUniversity or college administrative offices, customer service settingsFinancial aid offices within educational institutions, counseling students on aid options
Employer & Industry UsageEducational institutions, primarily in student billing and account managementEducational institutions, focusing on financial aid processing and advising
Common Search & Comparison IntentUnderstanding billing, payments, and account management for studentsAssisting students with financial aid applications, eligibility, and funding options

Student Accounts primarily handle billing, payments, and account management for students, while Financial Aid Officers focus on advising students about financial aid options and processing aid applications. Both roles are essential in educational finance but serve different functions within the student financial services ecosystem.

What are Student Accounts?

Student Accounts is a department within a college or university responsible for managing all student billing and payments. This office handles tuition charges, fees, refunds, and payment plans, as well as posting financial aid disbursements to student accounts. They serve as the main point of contact for questions about outstanding balances, payment deadlines, and account holds. Students typically interact with Student Accounts to make payments, review statements, or resolve billing issues.

What are the key skills and qualifications needed to thrive as a Student Accounts Specialist, and why are they important?

To thrive as a Student Accounts Specialist, you need strong attention to detail, basic accounting knowledge, and familiarity with billing processes, often supported by a degree in finance, accounting, or a related field. Proficiency with student information systems (such as Banner or PeopleSoft), spreadsheet software, and payment processing tools is typically required. Excellent communication, problem-solving abilities, and customer service skills help effectively address student inquiries and resolve account issues. These competencies ensure accurate financial management, compliance with institutional policies, and a positive experience for students and families.
More about Student Accounts jobs
What cities are hiring for Student Accounts jobs? Cities with the most Student Accounts job openings:
What are the most commonly searched types of Student Accounts jobs? The most popular types of Student Accounts jobs are:
What states have the most Student Accounts jobs? States with the most job openings for Student Accounts jobs include:
What job categories do people searching Student Accounts jobs look for? The top searched job categories for Student Accounts jobs are:
Student Accounts jobs near you
Infographic showing various Student Accounts job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,507 per year, or $28.6 per hour.
Student Accounts Manager

Student Accounts Manager

Texas Wesleyan University

Fort Worth, TX

Other

Posted 25 days ago

Job description

Position Information
Job Title Student Accounts Manager Position Summary
The Student Accounts Manager is responsible for overseeing the day-to-day operations of the Student Accounts Office, including student billing, cashiering, payment plans, refunds, third-party billing, and accurate maintenance of student financial records. This position supervises Student Accounts staff, ensures that established procedures are followed, and supports compliance with federal, state, and institutional regulations. The Manager provides high-quality service to students and families regarding account balances, payment options, and financial responsibilities while recommending process improvements that enhance accuracy and efficiency.
Essential Duties and Responsibilities
Operational Management
  • Manages daily operations of student account processes including billing, finance charges, payment plans, cashiering, 1098-T processing, external scholarship posting, and electronic data transfers.
  • Ensures accuracy of the student accounts database and compliance with institutional, state, and federal requirements in routine processing.
  • Monitors workflow to ensure timely completion of all student account activities, including refunds and payment postings.
  • Work collaboratively with colleagues in Financial Aid, Finance and Administration, Enrollment Management, Registrar, Academic Advising, Athletics, Student Affairs, and all other departments to support recruitment and retention of students.
  • Maintain strong working relationships with internal stakeholders, ensuring seamless communication and coordination Financial Aid.
  • Provide competent and compassionate leadership by cultivating a collaborative, respectful, and healthy work environment; mentors and supports staff; and advances the institution's core values of connection, commitment, compassion, and courage to enhance student success and belonging.

Staff Supervision
  • Supervises, trains, schedules, and evaluates Student Accounts staff.
  • Ensures appropriate cross-training to maintain coverage during high-volume periods, vacations, or absences.
  • Provides coaching and support to build a student-centered service environment.

Collections Support
  • Oversees early-stage collection efforts for delinquent student accounts.
  • Coordinates account review, payment arrangements, and communication workflows.
  • Prepare account documentation for referral to external collection agencies when appropriate.
  • Monitors aging reports and recommends strategies to improve collection outcomes.

Customer Service & Consulting
  • Serves as a primary resource for students and families regarding billing, payment options, and financial responsibilities.
  • Communicate professionally in person, by phone, and via email, ensuring clarity and exceptional service.
  • Promotes monthly payment plans and other tools that support financial planning for families.

Administrative & Compliance Support
  • Implements established departmental policies and procedures.
  • Participate in process review to identify efficiency improvements and recommend operational enhancements.
  • Assists with audit requests, data validation, and reporting associated with Title IV funds, tax reporting, and GAAP compliance.
  • Ensures appropriate internal controls are maintained within daily operations.
Education, Certifications and/or Licenses
Bachelor's degree in accounting, business, finance, or a related field required.
Experience
  • Minimum of 2 years of experience in student accounts, billing/receivables, accounting, bursar's office, or a related financial environment.
  • 1-2 years of supervisory experience preferred.
Knowledge, Skills & Abilities
  • Experience with Ellucian Colleague or similar ERP system preferred.
  • Strong customer service orientation with the ability to communicate clearly with students, parents, and campus partners.
  • Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
  • Proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Teams).
  • Understanding of FERPA, GAAP principles, Title IV financial aid regulations, and best practices in student account management.
  • Ability to handle confidential information with discretion.
  • Strong problem-solving skills, attention to detail, and commitment to continuous process improvement.
  • Excellent interpersonal skills, tact, and professionalism.

Language Skills
  • Ability to read, analyze, and interpret financial reports, policies, federal regulations, and technical procedures.
  • Ability to write clear business correspondence and respond effectively to questions or concerns.
  • Ability to present information to students, families, staff, and leadership as needed.
Posting Detail Information
Posting Number 2016AS1077P Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants

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