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ECPI University

Student Accounts Coordinator

Position Summary The Student Accounts Coordinator plays a critical role in fostering financial literacy among students by providing guidance on debt management, overcoming financial barriers, and ...

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How much do student accounts coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for student accounts coordinator in the United States is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.32 per hour, depending on experience, location, and employer.

What does a student accounts coordinator do?

A Student Accounts Coordinator is responsible for managing and overseeing students' financial accounts at an educational institution. Their duties typically include processing tuition payments, handling billing inquiries, assisting students with payment plans, and resolving account discrepancies. They serve as the main point of contact for students and families regarding financial transactions and account balances. Additionally, they may collaborate with other departments to ensure accurate record-keeping and compliance with institutional policies.

What skills and qualifications are needed to be a student accounts coordinator?

To thrive as a Student Accounts Coordinator, you need a solid understanding of accounting principles, attention to detail, and experience with financial recordkeeping, often supported by an associate’s or bachelor’s degree in accounting, finance, or business. Familiarity with student information systems (like Banner or PeopleSoft), billing software, and Microsoft Excel is typically required. Strong communication, customer service, and problem-solving skills help in addressing student concerns and working with various campus departments. These competencies ensure accurate financial processing, timely resolution of account issues, and a positive experience for students and staff.

What are common challenges a student accounts coordinator faces, and how can they be addressed?

Student Accounts Coordinators often encounter challenges such as managing high volumes of student inquiries during billing cycles, resolving discrepancies in student accounts, and ensuring timely processing of payments and refunds. To address these challenges, strong organizational skills, attention to detail, and clear communication with both students and other departments are essential. Utilizing institution-specific software and proactively updating students on account statuses can help streamline processes and minimize misunderstandings.

What is the difference between Student Accounts Coordinator vs Student Financial Services Advisor?

AspectStudent Accounts CoordinatorStudent Financial Services Advisor
CredentialsTypically requires a high school diploma or associate degree; some roles prefer relevant certificationsSimilar; often requires a high school diploma or associate degree, with certifications preferred
Work EnvironmentWorks within the university's administrative offices, handling billing and account managementWorks in student service centers, providing financial guidance and advising students on funding options
Employer & Industry UsageCommonly employed by colleges and universities to manage student accountsUsed by educational institutions to assist students with financial planning and aid

The main difference is that Student Accounts Coordinators focus on managing student billing and account processes, while Student Financial Services Advisors provide financial guidance and support to students. Both roles require knowledge of financial procedures in educational settings but serve different functions within student financial management.

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Student Accounts Coordinator jobs near you
Infographic showing various Student Accounts Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,506 per year, or $20.9 per hour.

Student Accounts Coordinator

St. Ambrose University

Davenport, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

St. Ambrose University rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

229th of 618 rated colleges and universities

Job description

Student Accounts Coordinator
St. Ambrose University is seeking a Student Accounts Coordinator to support the full lifecycle of student financial transactions while providing outstanding service to students, families, faculty, and staff.
In this vital role, you will help ensure the accuracy and integrity of student account records, process payments and refunds, reconcile financial transactions, coordinate collections activities, and serve as a key resource for student account questions. You will also provide backup support for Student Financial Services operations and assist with workflow coordination within the department.
Key Responsibilities
  • Assist students, parents, faculty, and staff with questions regarding student accounts, billing, payment options, and account services.
  • Process accounts receivable transactions and ensure accurate posting of payments.
  • Prepare account statements, student refunds, student payroll transactions, and related financial records.
  • Research and resolve student account issues in collaboration with campus departments.
  • Serve as a backup for Student Financial Services phone, email, and walk-in inquiries.
  • Verify, post, reconcile, and maintain student account data in University systems.
  • Conduct collection activities in accordance with University policies and regulations.
  • Audit invoices, investigate discrepancies, and prepare reports as needed.
  • Invoice third-party sponsors, employers, and agencies for student-related charges.
  • Maintain compliance with FERPA and applicable federal, state, and University regulations.
  • Support departmental workflow coordination and process monitoring.

Qualifications
Required
  • Associate's degree with 12-15 credit hours of accounting coursework.
  • Knowledge of accounts receivable, cash handling, account reconciliation, and accounting principles.
  • Strong customer service, communication, and organizational skills.
  • Excellent attention to detail and accuracy.
  • Proficiency with Microsoft Office and financial software systems.

Preferred
  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience working with student information systems or higher education financial operations.

Benefits
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, vision, and retirement plans.
  • Generous paid time off and holidays.
  • Tuition Remission.
  • Professional development opportunities.
  • Supportive and collaborative work environment.
  • Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose University and its affiliate campuses are an inclusive, Catholic and diocesan community of learners empowering all members of that community to act courageously, to seek wisdom through faith and reason, to work for justice and mercy, and to lead lives of service. St. Ambrose is an equal opportunity employer.
How to Apply
Interested candidates should submit your resume, cover letter, and contact information for three professional references through our online application portal at . Applications will be reviewed on a rolling basis until the position is filled. #HEJ

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