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Sr Collections Manager Jobs (NOW HIRING)

LHH US

Senior Collections Specialist

Charlotte, NC · Hybrid

$60K - $68K/yr

LHH is assisting a client with their need for a Senior Collections Specialist in Charlotte, NC ... Manage a portfolio of accounts and lead collection efforts on past-due balances. * Review aging ...

MSR Technologies

Senior Collections

Fort Worth, TX

$15.25 - $19.75/hr

We are seeking a customer-focused Collections Representative to manage inbound and outbound customer interactions related to account collections and payment resolutions. The role involves collecting ...

CMA CGM

Sr. Collections Specialist

Norfolk, VA · On-site

$18 - $24.25/hr

Position Summary The Senior Collections Specialist is responsible for managing a portfolio of complex accounts receivable and driving the resolution of outstanding balances through strategic ...

CPI Security

Collections Manager

Charlotte, NC · On-site

Prepare and present regular reports to senior management on collections activities, performance, and areas for improvement. * Utilize data to drive decision-making and process improvements. Customer ...

LHH US

Senior Collections Specialist

Charlotte, NC · Hybrid

$60K - $68K/yr

LHH is assisting a client with their need for a Senior Collections Specialist in Charlotte, NC ... Manage a portfolio of accounts and lead collection efforts on past-due balances. * Review aging ...

CPI Security

Collections Manager

Charlotte, NC · On-site

Prepare and present regular reports to senior management on collections activities, performance, and areas for improvement. * Utilize data to drive decision-making and process improvements. Customer ...

CPI Security

Collections Manager

Charlotte, NC · On-site

Prepare and present regular reports to senior management on collections activities, performance, and areas for improvement. * Utilize data to drive decision-making and process improvements. Customer ...

LHH US

Senior Collections Specialist

Kalamazoo, MI · On-site +1

$26 - $31/hr

We are seeking an experienced Remote Senior Collections Specialist to lead and manage complex ... Manage a portfolio of high-value or high-risk customer accounts and drive timely collection of ...

Specialty Capital

Collections Manager

Great Neck, NY · On-site

Collections Manager (This is a senior position PLEASE DO NOT APPLY IF YOU DO NOT HAVE 5+ years collections leadership experience) Location: Great Neck NY Office (Onsite) Reports To: Chief Operating ...

Haynes and Boone, LLP

Collections Manager

Houston, TX · On-site

The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm's investment in client services (ICS). The ...

Haynes and Boone, LLP

Collections Manager

Dallas, TX · On-site

The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm's investment in client services (ICS). The ...

LHH US

Senior Collections Specialist

Kalamazoo, MI · On-site +1

$26 - $31/hr

We are seeking an experienced Remote Senior Collections Specialist to lead and manage complex ... Manage a portfolio of high-value or high-risk customer accounts and drive timely collection of ...

RIVO Holdings, LLC

Collections Manager

San Diego, CA · On-site

Partnering closely with senior leadership, you'll turn data and insights into action-building a ... M and collections management systems. * Clear, confident communicator with strong leadership ...

RIVO Holdings, LLC

Collections Manager

San Diego, CA · On-site

Partnering closely with senior leadership, you'll turn data and insights into action--building a ... M and collections management systems. * Clear, confident communicator with strong leadership ...

Haynes and Boone, LLP

Collections Manager

Dallas, TX · On-site

The Collections Manager partners closely with senior Finance and Accounting leadership, attorneys, and firm management to protect and improve the firm's investment in client services (ICS). The ...

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Sr Collections Manager information

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$31K

$58.7K

$109K

How much do sr collections manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for sr collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

How does a Sr Collections Manager typically collaborate with other departments to achieve collection targets?

As a Sr Collections Manager, collaboration with other departments—such as Sales, Customer Service, and Finance—is crucial to meeting collection targets. You’ll often coordinate with Sales to understand customer relationships and payment histories, while working with Customer Service to resolve disputes that can delay payments. Additionally, partnering with Finance helps ensure accurate reporting and alignment on credit policies. Open communication and regular meetings with these teams are key to streamlining processes and improving overall cash flow.

What are the key skills and qualifications needed to thrive as a Sr Collections Manager, and why are they important?

To excel as a Sr Collections Manager, you need expertise in accounts receivable management, debt collection strategies, and a solid understanding of financial regulations, often supported by a degree in finance or business. Familiarity with collection management software, CRM platforms, and compliance tools like FDCPA is standard in this role. Strong negotiation, leadership, and analytical skills help you effectively manage teams and resolve complex account issues. These competencies are crucial for maximizing recoveries, maintaining regulatory compliance, and fostering positive client and team relationships.

What is the difference between Sr Collections Manager vs Collections Supervisor?

AspectSr Collections ManagerCollections Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages high-value accountsSupervises collections staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree or relevant experience, team management skills
Work EnvironmentCorporate office, strategic planning focusCollections department, operational focus
Industry UsageFinancial services, banking, credit managementFinancial services, credit departments

The Sr Collections Manager typically handles strategic oversight and manages larger teams, while the Collections Supervisor focuses on daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the Sr Collections Manager has a broader scope and higher-level responsibilities.

What does a Sr Collections Manager do?

A Sr Collections Manager oversees the collections department within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with company policies and regulations. They manage a team of collectors, develop strategies to improve collection rates, and analyze data to optimize processes. Additionally, they may handle escalated accounts, negotiate payment plans, and collaborate with other departments to minimize financial risk. Their role is crucial in maintaining the company's cash flow and reducing bad debt expenses.
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Sr Collections Manager jobs near you

Senior Collections Specialist

LHH US

Charlotte, NC • Hybrid

$60K - $68K/yr

Full-time

Posted 8 days ago

Be an early applicant

Job description

LHH is assisting a client with their need for a Senior Collections Specialist in Charlotte, NC. This is a direct hire position offering competitive compensation, benefits and a hybrid work schedule. Please read on for more details!
Responsibilities
  • Manage a portfolio of accounts and lead collection efforts on past-due balances.
  • Review aging reports, monitor delinquent accounts, and prioritize collection activity based on risk and exposure.
  • Contact customers regarding overdue invoices, payment discrepancies, and account status updates.
  • Investigate and resolve billing disputes, short payments, unapplied cash, and other account issues in partnership with internal teams.
  • Evaluate customer creditworthiness and support decisions related to credit limits, order holds, and account reviews.
  • Negotiate payment plans and recommend appropriate next steps for unresolved balances.
  • Maintain accurate documentation of collection activity, customer communication, and account status.
  • Prepare regular reporting on collections performance, aging trends, and high-risk accounts.
  • Support month-end activities related to accounts receivable and account reconciliation.
  • Provide guidance on best practices and assist with process improvements to strengthen collections performance.
Qualifications
  • 5+ years of experience in credit, collections, accounts receivable, or a related function.
  • Strong understanding of credit and collections practices, aging analysis, and dispute resolution.
  • Experience assessing account risk and working with customers to secure timely payment.
  • Excellent communication, negotiation, and customer service skills.
  • Strong attention to detail, organization, and follow-through.
  • Ability to analyze account activity, identify trends, and recommend solutions.
  • Proficiency in Microsoft Excel and experience working in ERP or accounting systems.
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
Pay Details: $60,000.00 to $68,000.00 per year
Search managed by: Emma Claris
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.