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Sr Collections Manager Jobs in Georgia (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Augusta, GA · Hybrid

$18 - $28/hr

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

Cherry Bekaert

Collections Coordinator

Atlanta, GA · Hybrid

$18 - $28/hr

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

Cherry Bekaert

Collections Coordinator

Alpharetta, GA · Hybrid

$18 - $28/hr

Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager. * Assist in preparing weekly portfolio updates for team meetings.

Home Depot

The Senior Manager of Pro Trade Credit Collections will provide strategic leadership for the Collections and Disputes teams, guiding the development and execution of collection strategies that ...

QGenda

Collections Analyst

Atlanta, GA · Hybrid

Escalate complex collection issues to senior team members or management. * Maintain accurate records and meet established collection performance goals. * Contribute ideas for improving collections ...

QGenda

Collections Analyst

Atlanta, GA · On-site

Escalate complex collection issues to senior team members or management. * Maintain accurate records and meet established collection performance goals. * Contribute ideas for improving collections ...

Td

Collections Strategy Manager

Atlanta, GA · On-site

$120K - $145K/yr

Performs detailed analysis and interprets information to make recommendations to Senior Management ... Experience with collections lifecycle strategy across multiple products or portfolios * Familiarity ...

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Sr Collections Manager information

What does a Sr Collections Manager do?

A Sr Collections Manager oversees the collections department within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with company policies and regulations. They manage a team of collectors, develop strategies to improve collection rates, and analyze data to optimize processes. Additionally, they may handle escalated accounts, negotiate payment plans, and collaborate with other departments to minimize financial risk. Their role is crucial in maintaining the company's cash flow and reducing bad debt expenses.

What are the key skills and qualifications needed to thrive as a Sr Collections Manager?

To excel as a Sr Collections Manager, you need expertise in accounts receivable management, debt collection strategies, and a solid understanding of financial regulations, often supported by a degree in finance or business. Familiarity with collection management software, CRM platforms, and compliance tools like FDCPA is standard in this role. Strong negotiation, leadership, and analytical skills help you effectively manage teams and resolve complex account issues. These competencies are crucial for maximizing recoveries, maintaining regulatory compliance, and fostering positive client and team relationships.

How does a Sr Collections Manager typically collaborate with other departments to achieve collection targets?

As a Sr Collections Manager, collaboration with other departments—such as Sales, Customer Service, and Finance—is crucial to meeting collection targets. You’ll often coordinate with Sales to understand customer relationships and payment histories, while working with Customer Service to resolve disputes that can delay payments. Additionally, partnering with Finance helps ensure accurate reporting and alignment on credit policies. Open communication and regular meetings with these teams are key to streamlining processes and improving overall cash flow.

What is the difference between Sr Collections Manager vs Collections Supervisor?

AspectSr Collections ManagerCollections Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages high-value accountsSupervises collections staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree or relevant experience, team management skills
Work EnvironmentCorporate office, strategic planning focusCollections department, operational focus
Industry UsageFinancial services, banking, credit managementFinancial services, credit departments

The Sr Collections Manager typically handles strategic oversight and manages larger teams, while the Collections Supervisor focuses on daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the Sr Collections Manager has a broader scope and higher-level responsibilities.

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For Sr Collections Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Sr Collections Manager jobs in Georgia look for?

The top searched job categories for Sr Collections Manager jobs in Georgia are:

What cities in Georgia are hiring for Sr Collections Manager jobs?

Cities in Georgia with the most Sr Collections Manager job openings:

Sr Collections Manager jobs near you
Infographic showing various Sr Collections Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Experienced Debt Collector | Senior Collections Specialist | Call Cent

LIVE OAK FINANCIAL INC

Albany, GA • On-site

$17 - $23/hr

Full-time

Re-posted 2 days ago

Job description

Experienced Debt Collector | Senior Collections Specialist | Call Center Collections (Remote)

Live Oak Financial, Inc.
Full-Time | Remote / Hybrid | Consumer & Commercial Collections | Financial Services
Job Description
Live Oak Financial, Inc. is actively hiring Experienced Debt Collectors / Senior Collections Specialists to support our expanding national collections platform. This role is designed for seasoned collectors with a proven track record of recovery in consumer and/or commercial collections who can operate independently in a compliance-driven, KPI-based environment.
This is not an entry-level position. Prior collections experience is required.
Core Responsibilities (ATS-Optimized)

  • Handle high-volume outbound and inbound collection calls


  • Recover past-due balances through payment negotiation, settlements, and payment plans


  • Achieve performance targets for right-party contact, liquidation, and new money


  • Work assigned account inventories efficiently and strategically

  • Document all activity accurately within collections software / CRM systems


  • Maintain strict compliance with FDCPA, Regulation F, TCPA, and FCRA


  • Follow call scripts, disclosures, and quality assurance standards

  • Escalate disputes, fraud claims, and complaints per compliance procedure

  • Accept payments through approved payment processing tools

  • Maintain professional, respectful, and compliant communication at all times
Required Qualifications (High-Match Keywords)

  • 2+ years of experience     as a debt collector, collections specialist, or collection agent


  • Experience in consumer collections, commercial collections, or call center collections


  • Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance


  • Proven success in dialer-based, high-volume collections environments


  • Strong negotiation, objection-handling, and payment-closing skills

  • Ability to manage accounts independently and consistently hit KPIs

  • Experience working in remote collections or call center environments


  • Familiarity with collections software, dialers, and CRM platforms

Preferred Experience

  • Financial services, utility, medical, telecom, or BPO collections

  • Skip tracing and account research

  • Credit reporting and dispute handling

  • Settlement authority and payment plan structuring
Compensation & Benefits

  • Competitive hourly base pay


  • Uncapped commission / performance incentives


  • Paid compliance and systems training

  • Stable, full-time position with consistent account flow

  • Advancement opportunities into Senior Collector, Lead, QA, or Supervisor roles
Work Environment

  • Remote or hybrid collections role

  • Structured schedules and defined performance metrics

  • Compliance-first culture with QA and leadership support

  • Executive-led organization with modern systems
Why Live Oak Financial

  • Growing national financial services organization

  • Strong compliance, QA, and operational support

  • Clear expectations and merit-based advancement

  • Long-term stability and scalable platform
Equal Opportunity Employer
Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.