ZipRecruiter

Log In

1

Software Customer Support Jobs (NOW HIRING)

Infojini Inc

Customer Support

Austin, TX

$16.75 - $21.50/hr

Infojini Consulting is recognized as one of the fastest growing IT services and software ... Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ...

Ironwood

Customer Support

Oxford, MS

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be ... Must be versatile in managing multiple software programs while conversing with all levels of ...

Simpro Software

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Proficiency in Microsoft Office Suite and CRM software. * Excellent organization and multitasking ...

Tenna

Senior Customer Support Representative

OR · Remote

$19.75 - $27/hr

Additionally, you will work closely with our Software Engineering, Hardware, Product, QA, and Sales Teams to provide top-notch customer support and fuel our customer growth efforts. If you're ...

equivant

Customer Support Specialist

Gulf Breeze, FL · On-site

$16.50 - $22.25/hr

Customer Support Specialist ACT Innovations Remote | Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Troubleshoot software, workflow, and user-related issues across ACT platforms, including printer ...

Volaris Group

Customer Support Specialist

Gulf Breeze, FL · On-site

$16.50 - $22.25/hr

Customer Support Specialist ACT Innovations Remote | Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Troubleshoot software, workflow, and user-related issues across ACT platforms, including printer ...

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

The Customer Support Specialist at ACT Innovations provides technical support for two specialized software platforms - Paracelsus, a Laboratory Information System used by toxicology labs, and DCCM, a ...

Volaris Group

Customer Support Specialist

Florida, NY · Remote

$18.50 - $25/hr

Customer Support Specialist ACT Innovations Remote | Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Troubleshoot software, workflow, and user-related issues across ACT platforms, including printer ...

Volaris Group

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

Customer Support Specialist ACT Innovations Remote | Full-Time | Monday-Friday | 8:00 AM - 5:00 PM ... Troubleshoot software, workflow, and user-related issues across ACT platforms, including printer ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours ... Install, configure, and maintain computer hardware, software, systems, mobile devices, printers ...

Stax

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.50/hr

Identifying hardware and software solutions * Maintain high data hygiene on your work in all ... Customer Support in financial services.

next page

Showing results 1-20

All JobsSoftware Customer Support Jobs

Software Customer Support information

See salary details

$30.5K

$45.3K

$61K

How much do software customer support jobs pay per year?

As of Jul 17, 2026, the average yearly pay for software customer support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Software Customer Support position, and why are they important?

To thrive as a Software Customer Support professional, you need a solid understanding of software products, troubleshooting processes, and customer service principles, often backed by a relevant degree or experience in technology and support roles. Familiarity with ticketing systems, remote desktop tools, and CRM software is typically required, and some positions may prefer certifications in IT support or help desk operations. Exceptional communication, patience, and problem-solving abilities are essential for building positive customer relationships and efficiently addressing user issues. These skills are critical for delivering timely and effective solutions, fostering customer satisfaction, and supporting the overall technology goals of the organization.

What are the typical daily responsibilities of a Software Customer Support professional?

As a Software Customer Support professional, your daily responsibilities often include responding to customer inquiries via email, phone, or chat, diagnosing technical problems, and guiding users through solutions. You'll likely work with ticketing systems to track and resolve issues, escalate complex cases to technical teams, and document resolutions for future reference. Collaborating with developers, product managers, and other support staff is common to ensure consistent and accurate customer assistance. This role is dynamic and fast-paced, requiring strong organization and the ability to prioritize multiple customer needs efficiently.

What is a Software Customer Support job?

A Software Customer Support job involves assisting customers with technical issues, troubleshooting software problems, and providing guidance on product features. Support representatives communicate via email, chat, or phone to resolve user concerns efficiently. They may also document customer interactions, escalate complex issues to development teams, and contribute to knowledge bases. Strong communication, problem-solving, and technical skills are essential for success in this role.

More about Software Customer Support jobs
What cities are hiring for Software Customer Support jobs? Cities with the most Software Customer Support job openings:
What states have the most Software Customer Support jobs? States with the most job openings for Software Customer Support jobs include:
What job categories do people searching Software Customer Support jobs look for? The top searched job categories for Software Customer Support jobs are:
Software Customer Support jobs near you
Infographic showing various Software Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,311 per year, or $21.8 per hour.
Customer Support

Customer Support

Infojini Inc

Austin, TX

$16.75 - $21.50/hr

Part-time

Re-posted 20 days ago

Job description

Company Description

Infojini, Inc is a full service IT consulting, services, and staffing firm with offices in Maryland and Washington, DC. Our firm was founded on one promise - to provide the right talent, at the right time, and at the right price. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Job Description

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles & Responsibilities: 1) Customer call receipt - first point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and external AT&T/Vendor. 7) Adhere to SLAs, processes and tools. 8) Basic trouble shooting routers/circuits.

Additional Information

Part time.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

View All Infojini Jobs

Apply