ZipRecruiter

Log In

1

Front End Customer Service Representative Jobs (NOW HIRING)

Kents Market

Front End Customer Service Clerk

Plain City, UT · On-site

$15.50 - $18.75/hr

Customer Service Clerk Job Status Full Time/Part Time Department Front End Location Kent's Market Reports To Front End Manager The Customer Service Clerk plays an integral role in ensuring a seamless ...

Kent's Market

Front End Customer Service Clerk

Ogden, UT · On-site

$15.50 - $18.75/hr

Front End Customer Service Clerk Plain City, UT 84404 Overview Level Entry Position Type Full Time Category Retail Description Title: Customer Service Clerk Job Status - Full Time/Part Time - ...

Moser's

Customer Service Representative

Columbia, MO · On-site

$15.50 - $17/hr

Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a ...

Moser's

Customer Service Representative

Columbia, MO · On-site

$15.50 - $17/hr

Looking for a customer service, retail, or front-end opportunity in Columbia, MO? As a Customer Service Representative, you'll assist customers, support front-end operations, and help create a ...

Redner's

Front End Manager

Kenhorst, PA · On-site

Store Director / Front End Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: Responsible for all ... and CSR performance reviews. 5) Review and highlight the cashier report to show acceptable ...

Redner's Markets

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Customer Service Representative Job Category: Operations Group Requisition Number: CUSTO02644 ... Customer Service Manager Department: Front End Reports To: Store Director/Bookkeeper FLSA Status:

Redner's Markets

Customer Service Representative

Bensalem, PA · On-site

$15.25 - $20.75/hr

Customer Service Representative Job Category: Operations Group Requisition Number: CUSTO002967 ... Customer Service Manager Department: Front End Reports To: Store Director/Bookkeeper FLSA Status:

Redner's Markets

Customer Service Representative

Kingston, PA · On-site

$15.25 - $20.75/hr

Customer Service Representative Job Category: Operations Group Requisition Number: CUSTO02641 ... Customer Service Manager Department: Front End Reports To: Store Director/Bookkeeper FLSA Status:

Quality Food Centers

FRONT END/LEAD CLERK

Seattle, WA · On-site

Store retail experience with an emphasis on customer service and front-end operations. * Ability to multi task and handle large workloads. * Effective written and oral communication skills. * Ability ...

next page

Showing results 1-20

All JobsFront End Customer Service Representative Jobs

Front End Customer Service Representative information

See salary details

$9

$18

$26

How much do front end customer service representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for front end customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Front End Customer Service Representative do?

A Front End Customer Service Representative is responsible for assisting customers at the initial point of contact, often in retail or service environments. Their duties typically include greeting customers, answering questions, processing transactions, handling returns or exchanges, and resolving basic issues. They play a key role in creating a positive first impression and ensuring customer satisfaction. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front End Customer Service Representative, and why are they important?

To excel as a Front End Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, basic computer applications, and customer management software is often required. A positive attitude, patience, and conflict resolution skills set top performers apart in this role. These competencies are essential for providing excellent customer experiences, resolving issues efficiently, and maintaining smooth front-end operations.

What are some common challenges faced by Front End Customer Service Representatives and how can they be managed?

Front End Customer Service Representatives often encounter high volumes of customer inquiries, which can require quick thinking and strong multitasking skills. Balancing empathy while resolving issues efficiently can be challenging, especially during busy periods or when handling difficult customers. Successful representatives manage these challenges by staying organized, utilizing available support tools, and collaborating closely with teammates to share knowledge and best practices. Regular training and feedback from supervisors also help in continually improving service quality and handling complex situations.

What is the difference between Front End Customer Service Representative vs Customer Support Specialist?

AspectFront End Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like Customer Service Certification can be beneficial
Work EnvironmentRetail stores, call centers, online chat platformsCall centers, technical support centers, online platforms
Employer & Industry UsageRetail, hospitality, e-commerceTechnology, software, telecommunications
Common Search & ComparisonCustomer interaction, front-line support, sales assistanceTechnical support, troubleshooting, product guidance

Both roles involve assisting customers, but Front End Customer Service Representatives typically focus on direct, face-to-face or immediate support in retail or service settings, while Customer Support Specialists often handle technical issues and remote support in tech-related industries. The roles share similar credentials and work environments but differ in their specific focus areas.

More about Front End Customer Service Representative jobs
What cities are hiring for Front End Customer Service Representative jobs? Cities with the most Front End Customer Service Representative job openings:
What job categories do people searching Front End Customer Service Representative jobs look for? The top searched job categories for Front End Customer Service Representative jobs are:
Front End Customer Service Representative jobs near you
Infographic showing various Front End Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Front End/Customer Service

Front End/Customer Service

Harvest Market Inc

Hockessin, DE • On-site

Full-time

Posted 20 days ago

Job description

Description:

JOB SUMMARY:

  • To check out customer purchases and otherwise assist customers, to meet objectives for accuracy and provide prompt, friendly, courteous customer service.
  • Reports to: Front End Managers / Managers on Duty

RESPONSIBILITIES:

CASHIERING

  • Greet customers, smiling and making eye contact.
  • Check out customer purchases quickly and accurately, using correct prices and departments.
  • Call for back-up as needed so that customers wait as little as possible to be checked out.
  • Bag customer purchases as needed and ask customers if they need assistance. For those needing assistance, carry out groceries or call for staff help if available.
  • Log in and out of registers following established procedures.
  • Put flyers in bags, inform customers of specials and upcoming store events.
  • Maintain register area in clean, orderly condition.

CUSTOMER SERVICE

  • Become familiar with store policies and take initiative to help customers with product questions. Refer unresolved questions or problems to Manager on Duty or other appropriate staff.
  • Provide assistance with special orders.
  • Provide prompt, friendly and courteous customer service while waiting on customers and responding to phone calls.
  • Report customer suggestions, comments and complaints to appropriate management.
  • When processing deliveries, set aside special orders, match products with special order forms and notify customers.
  • Offer suggestions for purchases and ways to prepare products in a friendly, courteous manner.

STOCKING

  • Stock displays fully without overcrowding; face items on shelves.
  • Rotate older stock to front, making space for new stock.
  • Pull short-date or low-quality items and follow established procedures for recording and disposing of them.
  • Label items accurately with price tags or signs. Report price discrepancies to POS staff/department buyers.
  • Take inventories of department stock for buyers as requested. Notify buyers/POS staff of out-of-stocks.
  • Maintain stocking lists for later shifts.
  • Check for backstock when stocking.

DEPARTMENT MAINTENANCE

  • Keep shelves, coolers, bins and backstock in clean, orderly condition.
  • Dust and clean shelves and product when stocking.
  • Remove trash promptly, sweep and mop floor.
  • Keep department equipment in assigned area and in working order.
  • Use equipment safely. Advise MOD of equipment problems.
  • Record department shrink promptly and accurately.
  • Participate in periodic inventory counts

OTHER RESPONSIBILITIES

  • Attend general staff meetings and storewide meetings.
  • Perform other tasks assigned by Front-end and Assistant Front-end Manager.
  • Answer and route phone calls, take and route messages as needed.
  • Alert Manager on Duty to potential shoplifters, disorderly customers or other emergencies.


Requirements:

QUALIFICATIONS:

  • Experience serving the public.
  • Familiarity with natural foods.
  • Accuracy, attention to detail.
  • Ability to handle multiple demands.
  • Ability to stay calm under pressure.
  • Ability to project an outgoing, friendly personality.
  • Ability to stand for long periods.
  • Regular, predictable attendance.
  • Willingness and ability to learn and grow to meet the changing requirements of the job.
  • Ability to lift 50 lbs. continuously.

Apply