Service Manager
$90K - $125K/yr
Service Manager Sylvester's Dock & Door • Washington, DC Metro $90,000 - $125,000 base + company vehicle • Full-time About Sylvester's Dock & Door Sylvester's is a locally owned, full-service ...
New
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Service Manager
$90K - $125K/yr
Service Manager Sylvester's Dock & Door • Washington, DC Metro $90,000 - $125,000 base + company vehicle • Full-time About Sylvester's Dock & Door Sylvester's is a locally owned, full-service ...
New
Service Manager
$90K - $125K/yr
Service Manager Sylvester's Dock & Door • Washington, DC Metro $90,000 - $125,000 base + company vehicle • Full-time About Sylvester's Dock & Door Sylvester's is a locally owned, full-service ...
New
Quick apply
Service Manager
$90K - $125K/yr
Service Manager Sylvester's Dock & Door • Washington, DC Metro $90,000 - $125,000 base + company vehicle • Full-time About Sylvester's Dock & Door Sylvester's is a locally owned, full-service ...
New
Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences. HVAC Service Managers act as ...
Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences. HVAC Service Managers act as ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Quick apply
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager
Sterling, VA · On-site
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Quick apply
Service Manager
Sterling, VA · On-site
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Quick apply
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Quick apply
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Quick apply
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Service Manager
Sterling, VA · On-site
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Service Manager
Sterling, VA · On-site
Service Manager At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager
Columbia, MD · On-site
When an outside contractor performs a service, it is to be supervised by the Service Manager. * Directs or performs duties concerned with maintenance of grounds, parking lots, driveways, snow removal ...
Service Manager
Woodbridge, VA · On-site
The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.
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Service Manager
Woodbridge, VA · On-site
The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the ...
Service Manager
Dulles, VA · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production ...
Service Manager
Dulles, VA · On-site
The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department. The service manager will operate the department at maximum production ...
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know great communities don't happen by accident--they're built by passionate, hard-working people who care.
Join Acento Real Estate Partners as a Service Manager! At Acento Real Estate Partners , we know great communities don't happen by accident--they're built by passionate, hard-working people who care.
Service Manager
Bethesda, MD · On-site
$60K - $65K/yr
Orkin Service Manager If you're the best at sales, you have a place with the best in pests. When you're an Orkin Service Manager, you're quality control ensuring top-notch service from the industry ...
New
Service Manager
Bethesda, MD · On-site
$60K - $65K/yr
Orkin Service Manager If you're the best at sales, you have a place with the best in pests. When you're an Orkin Service Manager, you're quality control ensuring top-notch service from the industry ...
New
Service Manager
Beltsville, MD · On-site
As a Service Manager, you will be a champion of the "Sunbelt Safety Culture" in the Service Department. Ensuring that all personnel and visitors comply with the regulations, guidance, and best ...
Service Manager
Beltsville, MD · On-site
As a Service Manager, you will be a champion of the "Sunbelt Safety Culture" in the Service Department. Ensuring that all personnel and visitors comply with the regulations, guidance, and best ...
Service Manager
Beltsville, MD · On-site
As a Service Manager, you will be a champion of the "Sunbelt Safety Culture" in the Service Department. Ensuring that all personnel and visitors comply with the regulations, guidance, and best ...
Service Manager
Beltsville, MD · On-site
As a Service Manager, you will be a champion of the "Sunbelt Safety Culture" in the Service Department. Ensuring that all personnel and visitors comply with the regulations, guidance, and best ...
Service Manager information
See Washington salary details
$37.4K - $46.2K
6% of jobs
$46.2K - $55K
11% of jobs
$59.2K is the 25th percentile. Wages below this are outliers.
$55K - $63.8K
16% of jobs
$63.8K - $72.6K
16% of jobs
The median wage is $72.9K / yr.
$72.6K - $81.4K
15% of jobs
$88K is the 75th percentile. Wages above this are outliers.
$81.4K - $90.2K
14% of jobs
$90.2K - $99K
9% of jobs
$99K - $107.8K
5% of jobs
$107.8K - $116.6K
4% of jobs
$116.6K - $125.4K
2% of jobs
$125.4K - $134.2K
1% of jobs
$37.4K
$79.2K
$134.2K
How much do service manager jobs pay per year?
As of Jul 16, 2026, the average yearly pay for service manager in Washington is $79,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $91,200.00 per year, depending on experience, location, and employer.
What Is a Service Manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
What are high paying manager jobs?
High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a Service Manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How much does a service manager make?
The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.
How does a Service Manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What is the role of a service manager?
A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Washington? The most popular types of Service jobs in Washington are:
What are popular job titles related to Service Manager jobs in Washington? For Service Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Washington look for? The top searched job categories for Service Manager jobs in Washington are:
What cities in Washington are hiring for Service Manager jobs? Cities in Washington with the most Service Manager job openings:
$90K - $125K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
New
Job description
Service Manager
Sylvester's Dock & Door • Washington, DC Metro
$90,000 – $125,000 base + company vehicle • Full-time
About Sylvester's Dock & Door
Sylvester's is a locally owned, full-service commercial door and dock equipment contractor delivering quality, customized solutions to commercial customers. We install, service, and repair overhead sectional, high-speed, rolling steel, and special-application doors, along with a full line of loading dock equipment — partnering with top manufacturers like Rytec, Cookson, LiftMaster, Jamison, and TKO. We take a consultative approach and stand behind a team dedicated to getting the job done right the first time.
We're growing, and we're looking for a Service Manager in the Washington, DC metro area who shares our commitment to craftsmanship, reliability, and doing right by both our customers and our team.
The Opportunity
This is a hands-on leadership role sitting between our field technicians and our sales and customer relationships. You'll keep the service department running smoothly — coordinating jobs, supporting the team, and making sure customers are taken care of from first call to final invoice.
You'll work closely with our technicians, our sales team, and ownership to drive quality, efficiency, and growth. If you lead by example, treat your team like family, and know how to get things done, we want to talk.
Compensation & Benefits
• $90,000 – $125,000 base salary, commensurate with experience
• Company vehicle
• Medical, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid holidays and PTO
• A leadership role with real impact and room to grow with a company
What You'll Do
• Oversee daily service department operations, including scheduling, dispatching, and job coordination
• Support the sales team in quoting, planning, and executing commercial door and dock equipment service and installation work
• Order materials and manage parts inventory to keep jobs on track
• Mentor and support field technicians, fostering a culture of accountability, safety, and quality
• Serve as an escalation point for customer issues — resolving problems quickly and professionally
• Track job progress, identify bottlenecks, and drive continuous improvement
• Collaborate with ownership on department performance, reporting, and growth initiatives
• Help recruit, onboard, and develop team members as the company scales
What We're Looking For
• 5+ years of experience in service, construction, trades, or a related industry
• A natural leader — someone people want to follow, not just someone with a title
• Strong communicator who can work across technicians, customers, and ownership with equal ease
• Highly organized, with the ability to juggle multiple jobs and priorities without dropping the ball
• Quick learner who can ramp up fast and adapt as the business evolves
• Comfortable with materials ordering, job coordination, and service execution
• A family-first leadership philosophy — you treat your team with respect and lead with integrity
Nice to have (but not required):
• Background in the commercial door, dock equipment, or access control industry
• Prior experience in a GM or department head role
What We Offer
• Competitive salary with a company vehicle
• Medical, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid holidays and PTO
• A team that works hard, supports each other, and doesn't take itself too seriously
EEO Statement
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.