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Service Manager Jobs in Seattle, WA (NOW HIRING)

Triad Machinery, Inc.

Service Manager

Sumner, WA

$90K - $100K/yr

Triad Machinery is currently seeking a qualified candidate to join our team as Service Manager at our Sumner, WA​ facility. An ideal candidate will value teamwork, customer success, and leaving a ...

BIG O TIRES - RENTON

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

Pros Mechanics

Service Manager

Kent, WA · On-site

$80K - $110K/yr

The Service Manager will supervise a team of 30 personnel including shop and field service technicians, parts runners and service advisors/writers. Will interact with all employees and other ...

Big O Tires

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and ...

Aerotek

Service Manager

Kent, WA

Service Manager - Commercial Plumbing The Service Manager leads the commercial plumbing service department and is responsible for its overall performance and profitability. This role oversees field ...

New

Buffalo Wild Wings

Service Manager

Everett, WA

The Service Manager supports the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. This role provides leadership to the team, ensures efficient ...

Buffalo Wild Wings

Service Manager

Everett, WA

$68K - $74K/yr

The Service Manager supports the General Manager in leading daily restaurant operations and delivering an exceptional guest experience. This role provides leadership to the team, ensures efficient ...

Cintas

Service Manager

Puyallup, WA · On-site

$80K - $103K/yr

Requisition Number: 222870 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

United Rentals - French

Service Manager

Renton, WA

$80K - $120K/yr

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of ...

Apollo Plumbing and Rooter

Service Manager

Clinton, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

United Rentals

Service Manager

Renton, WA

$80K - $120K/yr

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of ...

United Rentals, Inc.

Service Manager

Renton, WA · On-site

$80K - $120K/yr

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of ...

United Rentals

Service Manager

Renton, WA

$80K - $120K/yr

As a Service Manager at United Rentals, you'll be the leader of a major maintenance enterprise within the Power/HVAC Division. You'll have the opportunity to hire and motivate an amazing team of ...

Apollo Plumbing and Rooter

Service Manager

Everett, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Apollo Plumbing and Rooter

Service Manager

Langley, WA

$95K - $120K/yr

Service Manager - Lead Field Operations and Drive Technical Excellence at Apollo Plumbing and Rooter Job Overview * Company: Apollo Plumbing and Rooter * Salary/Pay Rate: $95,000 to $120,000 per year ...

Bridgestone

Service Manager

Kent, WA · On-site

$24.72 - $37.08/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Seattle, WA

Service Manager information

See Seattle, WA salary details

$37.6K

$79.6K

$134.9K

How much do service manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service manager in Seattle, WA is $79,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $91,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Seattle, WA? The most popular types of Service jobs in Seattle, WA are:
What are popular job titles related to Service Manager jobs in Seattle, WA? For Service Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Seattle, WA look for? The top searched job categories for Service Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Service Manager jobs? Cities near Seattle, WA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,628 per year, or $38.3 per hour.

Service Manager

Triad Machinery, Inc.

Sumner, WA

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Triad Machinery is currently seeking a qualified candidate to join our team as Service Manager at our Sumner, WA​ facility. An ideal candidate will value teamwork, customer success, and leaving a positive impact on the community.
About Triad Machinery
For more than 30 years, Triad Machinery has been a Pacific Northwest leader in forestry, cranes, and construction equipment. From sales to service, parts to administration, our team members are the lifeblood of the Triad Machinery family. We offer competitive pay and extensive benefits for our employees, as well as an engaging, team-focused work experience.
Objective
This person will work closely with the Sumner Branch Manager, parts personnel and mechanics to create high quality and profitable service delivery to both external and internal customers. The Service Manager position maintains the highest level of expertise within the Service Department to meet the needs of Triad Machinery, its dealers, and customers.
Requirements Include
  • Three to five years of heavy equipment dealership service management experience.
  • Experience managing customer needs in a courteous and professional manner, and effectively processing customer questions, queries and problems directly and quickly.
  • Mechanical experience preferred in heavy equipment, diesel engines, hydraulics and electrical is preferred.
  • Ability to reliably commute to the Triad Machinery branch in Sumner, WA.
Overall Responsibilities
  • Manage Service Department to achieve budgeted sales and margins balanced with customer responsiveness and integrity
  • Communicate with other branch Service Managers regarding common service issues, sharing solutions, maximizing labor utilization and constantly working to optimize and standardize service operations company wide
  • Create and review all work orders to ensure complete and accurate descriptions of work performed, listed parts are accurate and complete, ascertain purchase orders, review WIP reports, and closure of jobs in a timely manner
  • Work with Manufacturers Product Support Representatives to submit timely warranty claims and negotiate where necessary
  • Responsible for receiving phone calls for incoming requests for service work and creating work schedules for shop and field mechanics.
  • Ability to adjust work schedules as required to accommodate changing priorities of order of importance and required timelines.
TRIAD MACHINERY offers a generous benefit package. Full-time employees (and their families) can elect to take our medical, dental and vision insurance at a cost. Triad’s 401k plan with matching, discretionary profit sharing, life insurance, vacation and sick leave, and 8 paid holidays are available to those that qualify. Wages for this position are $90,000 to $100,000 annually.
Triad Machinery is an Equal Opportunity Employer and encourages applications from all qualified candidates. EEO/AA Employer/Vet/Disabled

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