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Senior Service Jobs in Washington (NOW HIRING)

Morgan Properties

Senior Service Technician

Laurel, MD · On-site

$25 - $31/hr

Now Hiring Experienced Senior Service Technicians | Competitive Pay, Benefits & Career Growth What you will be doing: We are seeking a Senior Service Technician with a "Whatever It Takes" approach to ...

Morgan Properties

Senior Service Technician

Largo, MD · On-site

$26 - $28/hr

Senior Service Technician - Immediate Need | Take the Lead Day One What you will be doing: We are seeking a Senior Service Technician with a "Whatever It Takes" approach to join our team! This is a ...

f305

Senior Service Technician, Monterey

Arlington, VA · On-site

$25/hr

We are seeking a Senior Service Technician to join our service team. Our technicians are responsible for assessing and completing work orders for repairs and improvements. You will play a key role in ...

UDR

Senior Service Technician

Alexandria, VA

$33 - $35/hr

Senior Maintenance Technician - Every day is an opportunity for you to turn an apartment into a ... Respond to resident requests for maintenance and service by taking appropriate action to repair and ...

UDR Inc

Senior Service Technician

Alexandria, VA

$33 - $35/hr

Senior Maintenance Technician - Every day is an opportunity for you to turn an apartment into a ... Respond to resident requests for maintenance and service by taking appropriate action to repair and ...

UDR Inc

Senior Service Technician

Alexandria, VA · On-site

$33 - $35/hr

Senior Maintenance Technician - Every day is an opportunity for you to turn an apartment into a ... Respond to resident requests for maintenance and service by taking appropriate action to repair and ...

UDR

Senior Service Technician

Alexandria, VA · On-site

$33 - $35/hr

Senior Maintenance Technician - Every day is an opportunity for you to turn an apartment into a ... Respond to resident requests for maintenance and service by taking appropriate action to repair and ...

Alutiiq, LLC

Sr Service Manager

Arlington, VA · On-site

$115K - $140K/yr

Taxable Entity ALUTIIQ INFORMATION MANAGEMENT LLC Job Title Sr Service Manager Location VA Arlington IMAP DOS - Arlington, VA 22209 US (Primary) Category Business Program Management and ...

Pavion

Sr Service Technician

Chantilly, VA

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$30 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Pavion

Sr Service Technician

Chantilly, VA · On-site

$35 - $45/hr

Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated Sr Service Technician to join our integration business unit. Primary Responsibilities: * Serve in ...

Steampunk

Senior Service Designer

Mclean, VA

$103K - $110K/yr

As a Senior Service Designer, you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve end-to-end ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$103K - $110K/yr

Overview As a Senior Service Designer, you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve end-to-end ...

Steampunk

Senior Service Designer

Mclean, VA

$103K - $110K/yr

Overview As a Senior Service Designer, you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end-to-end ...

Alutiiq

Sr Service Manager

Arlington, VA · On-site

... C Senior Service Managers lead the HVAC discipline within IMAP, which includes direct management of the Field Service Supervisors and indirect supervision of the HVAC Field Technicians. They also ...

Steampunk

Senior Service Designer

Mclean, VA · On-site +1

$120K - $180K/yr

Overview As a Service D esigner , you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end to end ...

Steampunk

Senior Service Designer

Mclean, VA · On-site

$120 - $180/hr

Contributions Contributions As a Service Designer , you will be responsible for guiding government clients through our Design Intelligence™ framework, incorporating human-centered methods to solve ...

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Senior Service information

What is a senior service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What are some common challenges faced by senior service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Washington?

The most popular types of Service jobs in Washington are:

Senior Service jobs near you
Infographic showing various Senior Service job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Senior Service Technician

Morgan Properties

Laurel, MD • On-site

$25 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

86th of 205 rated real estate companies

Job description

Now Hiring Experienced Senior Service Technicians | Competitive Pay, Benefits & Career Growth
What you will be doing: We are seeking a Senior Service Technician with a "Whatever It Takes" approach to join our team! This is a hands-on leadership role where you will be expected to step in, take ownership, and deliver results right away.
In this full-time role, you will be responsible for ensuring that the physical aspects of the community meet company standards and applicable laws. As the Senior Service Technician, you will:
  • Lead, develop, and mentor the team in diagnosing problems and completing repairs
  • Provide expert-level troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliances
  • Be accountable for a 24-hour on-call schedule, including personal availability for emergencies such as snow, ice, or urgent site issues
  • Manage and organize inventory of all maintenance materials
  • Establish and drive schedules - on-call coverage, preventive maintenance, make-readies, and daily work orders
  • Conduct regular inspections of community buildings and vacant units
  • Execute tasks assigned by the Service Manager with urgency and accountability

What Sets You Apart: We're looking for a driven professional who takes pride in their work and is committed to long-term career growth and skill development, including pursuing certifications. You bring a strong sense of respect through teamwork and customer service, operate with integrity by being reliable and accountable, and leverage a diverse skill set to adapt across different challenges. You also demonstrate an entrepreneurial spirit by taking initiative, leading by example, and stepping up to own projects and drive results.
What we'll expect from you:
  • Active and valid driver's license and personal vehicle
  • Ability to live within a 30-minute commute of the property
  • HVAC/EPA/CFC Certification preferred
  • One-year certificate, 2-4+ years of related experience, or equivalent education
  • Ability to lead, work fast, and operate without constant

Benefits of Employment:
  • Pay Range: $25.00-$31.00/per hour
  • Up to 50% Rent Discount
  • Property Staff Shared Renewal Commissions - paid monthly
  • $300 Morgan Essentials - paid quarterly
  • On-call Appreciation - $15/day for holding the on-call phone
  • Employee referral program - up to $750
  • Education/Tuition Reimbursement Program

Full Benefits Package:
  • Medical, Dental, and Vision
  • Life/AD&D Insurance
  • Long- and short-term disability
  • 401(k) with company match
  • Generous paid time off, including 10 holidays + sick leave
  • Employee Assistance Program
  • Additional employee discounts

#AC4302
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states - the company is consistently one of the largest owners of multifamily in the country.
Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.

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