Service Management Analyst Jobs (NOW HIRING)

Xenith Solutions is a small family focused business where we focus on taking care of our employees and customers equally.  We are focused on serving Federal / Civilian, Defense and Intelligence organizations with superior service.  If you want to be a part of a rapidly growing business with an exceptional culture, then you want to be a part of the Xenith Solutions family.
Xenith offers unmatched Benefits:

• 100% of Medical, Dental, and Vision benefits paid by employer
• FSA or HSA available
• Unlimited Paid Time Off (PTO)
• 401(k) matching (100% up to the first 4%) with NO vesting period
• Tuition / Certification / Training reimbursement
• Accident / Disability / Universal Life Insurance
• And much more…

The Management Analyst (Journeyman) provides programmatic, analytical, and administrative support to the U.S. Border Patrol (USBP) Program Management Office Directorate (PMOD) in support of its mission to acquire, deploy, and sustain technologies, capabilities, and services that enhance border security operations. PMOD is responsible for managing acquisition and engineering efforts that support U.S. Customs and Border Protection (CBP) mission requirements across multiple portfolios and evolving operational priorities. The Management Analyst supports PMOD leadership, program managers, and stakeholders by conducting organizational and program analyses, developing reports and briefings, tracking program performance, coordinating activities across functional teams, and supporting strategic planning and decision-making processes. This position contributes to the efficient execution of acquisition lifecycle activities, engineering initiatives, and program management functions by providing data-driven insights, process improvement recommendations, and administrative support that enable PMOD to effectively deliver mission-critical solutions to CBP.
Responsibilities:
The Management Analyst (Journeyman) shall possess a minimum of four (4) years of experience providing program analysis, management support, business operations, or administrative services within a Federal Government, Department of Homeland Security (DHS), Department of Defense (DoD), or comparable organizational environment.
The candidate shall demonstrate the following qualifications:

• Experience collecting, analyzing, and interpreting programmatic, operational, financial, or performance data to support management decision-making.
• Experience developing reports, briefings, dashboards, executive summaries, correspondence, and other management products for senior leadership.
• Ability to evaluate organizational processes, identify inefficiencies, and recommend improvements to enhance operational effectiveness and mission performance.
• Experience supporting project planning, scheduling, milestone tracking, and action item management.
• Experience coordinating activities among multiple stakeholders, functional organizations, and program teams.

Required Experience in years:

• Minimum of four (4) years of experience supporting program management, business operations, organizational analysis, or administrative functions.
• Education Requirements:
• Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Management, Finance, Economics, Information Systems, Engineering, or a related field.
• In lieu of a degree, an additional four (4) years of directly related management analysis, program support, or business operations experience may be substituted.
• Security Requirements:
• Must be able to obtain and maintain a DHS suitability determination and/or Public Trust investigation as required by the Government.
• Active DHS or CBP suitability determination is highly desirable.

Preferred Skills:

• Experience supporting DHS, CBP, USBP, PMOD, or other Federal law enforcement organizations.
• Experience supporting acquisition, engineering, technology modernization, or program management offices.
• Knowledge of Federal acquisition lifecycle processes, systems engineering lifecycle activities, and program governance frameworks.
• Familiarity with performance management, strategic planning, risk management, and process improvement methodologies.
• Experience supporting executive-level reporting and organizational performance assessments.
• Working knowledge of project management principles and methodologies, including Agile, Scrum, or traditional project management practices.
• Experience supporting portfolio management, capital planning, or operational readiness activities.
• Professional certifications such as Certified Business Analysis Professional (CBAP), Project Management

Xenith Solutions LLC is a Service-Disabled Veteran-Owned Small Business founded in 2019. We provide comprehensive, timely and relevant Solutions and Business Consulting support to our customers as a key partner. Our leadership brings over a century of combined experience in Defense and Civilian markets. Our employees possess experience in all aspects of solution development from requirements creation, development, test and evaluation, fielding, and sustainment. At the core of our offerings, we provide strategy and technology solutions, giving our customers valuable insights and thought leadership on the best application of information technology to drive business objectives.

Xenith focuses on solving complex business challenges facing our customers. Our “Success Through Achievement” work ethic means our customer receive quality solutions through our commitment. We pride ourselves on tackling some of the most difficult operational requirements our customers have – ensuring an appropriate match between the mission requirements, financials, schedule, and security.

EEO

Xenith Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

EEO IS THE LAW

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Xenith Solutions.

E-Verify

As a Federal Contractor, Xenith Solutions is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

Affirmative Action Plan
As a federal government contractor and based on Executive Orders and applicable laws and regulations, Xenith Solutions develops and maintains annual written Affirmative Action Plans and endeavors to hire and advance qualified minorities, females, individuals with disabilities, and protected veterans.

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