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Service Management Analyst Jobs in Bandera, TX (NOW HIRING)

USAJOBS - Search

Management Analyst

San Antonio, TX

$50K/yr

Land Management Workforce Flexibility Act * Military Spouses, under Executive Order (E.O.) 13473 ... National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g ...

New

brs

Financial Management Analyst

San Antonio, TX

We are TekPro Support Services, LLC (TSS), a professional and technical solutions firm supporting ... TSS is seeking an experienced, technically proficient, Financial Management Analyst to join our ...

USAA

Information Management Analyst Lead

San Antonio, TX · On-site +1

United Services Automobile Association Tasks: Identify and manage existing and emerging risks that ... Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen ...

USAA

Information Management Analyst I

San Antonio, TX · On-site +1

United Services Automobile Association Tasks: Identify and manage existing and emerging risks that ... Applying quantitative analytical approaches to draw conclusions and produces insight for the Bank ...

Penske

Warehouse Management Analyst (WMS)

San Antonio, TX

$16.50 - $21/hr

... service to internal and external customers. - Other projects as assigned by the manager. About ... analytical skills. - Good verbal and written skills to communicate with associates and all levels ...

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Service Management Analyst information

See Bandera, TX salary details

$36K

$71.2K

$110.6K

How much do service management analyst jobs pay per year?

As of Aug 31, 2026, the average yearly pay for service management analyst in Bandera, TX is $71,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

What cities near Bandera, TX are hiring for Service Management Analyst jobs?

Cities near Bandera, TX with the most Service Management Analyst job openings:

Service Management Analyst jobs near you
Infographic showing various Service Management Analyst job openings in Bandera, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $71,180 per year, or $34.2 per hour.

Management Analyst

San Antonio, TX

USAJOBS - Search
See more jobs at USAJOBS - Searchexternal

$50K/yr

Full-time

Posted 2 days ago

New

Job description

About the Position: This position is located in Fort Gordon, Georgia, San Antonio, Texas, or Falls Church, Virginia.Qualifications:

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

  • Current Civilian Employees of the Defense Health Agency (DHA)
  • Current Permanent Department of Defense (DoD) Civilian Employee
  • Executive Order (E.O.) 12721
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Non-Department of Defense (DoD) Transfer
  • People with Disabilities, Schedule A
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience for GS-07: one year of specialized experience equivalent to the GS-05 grade level in the Federal service which includes assisting in the implementation of policies and procedures, aiding in research and/or data analysis, utilizing automated information systems (AIS). This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).
OR
One full academic year of graduate-level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as, Accounting, Business Administration, Finance, HR Management and Marketing. (Note: You must attach a copy of your transcripts.)
OR
A bachelor's degree and am claiming Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in B above. Superior Academic Achievement is based on: (1) Class Standing - You must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - You must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - You may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achsnatl.org/). (NOTE: You must attach a copy of your transcripts and/or verification of class standing for further verification.)
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).

Specialized Experience for GS-09: One year of specialized experience which includes implementing cost accounting policies and procedures, aiding with the collection or maintenance of data, and assisting with financial management and electronic health record systems (e.g. MEPRS, MHS GENESIS, and GFEBS). This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

?Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).?
Specialized Experience for GS-11: One year of specialized experience which includes assisting in the development of operational policies and procedures, evaluating program costs, utilizing financial management and electronic health record systems (e.g MEPRS, MHS GENESIS, and GFEBS), and recommending program improvements. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).?

Education:FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.Employment Type: OTHER

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