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Service Management Analyst Jobs in Bandera, TX (NOW HIRING)

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Financial Management Analyst

San Antonio, TX · On-site

We are TekPro Support Services, LLC (TSS), a professional and technical solutions firm supporting ... TSS is seeking an experienced, technically proficient, Financial Management Analyst to join our ...

USAA

Workforce Management Analyst Senior

San Antonio, TX · Hybrid

$79K - $105K/yr

Operating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages workforce management tools, operational analytics, and forecasting models to optimize staffing ...

USAA

Information Management Analyst Lead

San Antonio, TX · On-site +1

United Services Automobile Association Tasks: Identify and manage existing and emerging risks that ... Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen ...

USAA

Information Management Analyst I

San Antonio, TX · On-site +1

United Services Automobile Association Tasks: Identify and manage existing and emerging risks that ... Applying quantitative analytical approaches to draw conclusions and produces insight for the Bank ...

USAA

Information Management Analyst I

San Antonio, TX · On-site +1

... service and trusted advice. We seek to be the #1 choice for the military community and their ... Data Lineage management, and designation of Authoritative Data Sources; * Information Analyzer;

Woolpert

GeoBase Senior GIS Analyst

San Antonio, TX · On-site

Analyst will work on a team developing and implementing enterprise capabilities and data ... Manage project performance - serve as a Scrum Leader (Agile manager and service management process ...

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Service Management Analyst information

See Bandera, TX salary details

$36K

$71.2K

$110.6K

How much do service management analyst jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service management analyst in Bandera, TX is $71,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.
What job categories do people searching Service Management Analyst jobs in Bandera, TX look for? The top searched job categories for Service Management Analyst jobs in Bandera, TX are:
What cities near Bandera, TX are hiring for Service Management Analyst jobs? Cities near Bandera, TX with the most Service Management Analyst job openings:
Service Management Analyst jobs near you
Infographic showing various Service Management Analyst job openings in Bandera, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,180 per year, or $34.2 per hour.

Identity Management Analyst

Security Service Federal Credit Union

San Antonio, TX • On-site

Full-time

Posted 25 days ago

Security Service Federal Credit Union rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The Identity Management Analyst, in conjunction with the Assistant Vice President of Risk Management and organizational business units, are responsible for the planning, building, delivery and support of the IAM (Identity and Access Management) program. The Identity Management Analyst will provide direction and guidance to the development, specifications, and communications of the IAM application. They will analyze and evaluate technology to identify business roles, application entitlements, and security controls, while ensuring compliance with credit union access policy, established standards, and regulatory guidelines.

Works with multiple lines of business to determine application access suitability within security parameters. Evaluates system controls and protocols with the focus on modernization of the application security and maintaining appropriate privilege access for end users. Performs solution-based compliance activities (e.g., user access certifications, role maintenance, system validations, etc.); Collects and compiles historical data on system access for applications/systems and generates reports and analyses out of the IAM solution; As necessary, provide analysis to IAM stakeholders for information related to user accounts, access request management processes, and terminations

Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.High school Diploma. Minimum of two (2) years of relevant work experience in IT Risk Management, Information Security, Internal Audit, Information Technology, or related field. Enhanced focus and attention to detail combined with the ability to parse large volumes of data

Aptitude in technical research and the ability to work with lines of business to create and implement new identity management protocols. Excellent verbal, written and customer service skills along with exceptional research and analytical skills. Able to function in a high-volume environment and within time constraints while maintaining accuracy.

High level of professionalism and confidentiality of sensitive information. Basic knowledge of Microsoft Office and other desktop related software.

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