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Service Management Analyst Jobs in Indiana (NOW HIRING)

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst III provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst III provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst II provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst II provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst III provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... RESPONSIBILITIES The Management Analyst II provides analytical support to a U.S. Navy customer ...

If you have prior military service or government contracting experience, are proud to serve and ... management, operations research, or financial/cost analysis. * Experience with Navy-based ...

If you have prior military service or government contracting experience, are proud to serve and ... management, operations research, or financial/cost analysis. * Experience with Navy-based ...

If you have prior military service or government contracting experience, are proud to serve and ... management, operations research, or financial/cost analysis. * Experience with Navy-based ...

$60K - $75K/yr

Analyze labor performance, productivity, sales trends, and workforce metrics ... Evaluate retail processes, including labor management, service execution, inventory flow, and ...

Uphold internal service level agreements for timely support and guidance to internal and external ... management, cost analytics, or cost accounting. * Strong understanding of inventory control ...

Acquisition Management Analyst

Crane, IN · On-site

$77K - $104K/yr

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies ... Acquisition Management Analysts assist the government with establishing schedules and monitoring ...

Revenue Management Analyst

Carmel, IN · On-site

$75K - $85K/yr

We are seeking a Revenue Management Analyst with experience in business intelligence, financial ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

Acquisition Management Analyst

Crane, IN · On-site

$77K - $104K/yr

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies ... Acquisition Management Analysts assist the government with establishing schedules and monitoring ...

Acquisition Management Analyst

Crane, IN · On-site

$77K - $104K/yr

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies ... Acquisition Management Analysts assist the government with establishing schedules and monitoring ...

Revenue Management Analyst

Carmel, IN · On-site +1

$75K - $85K/yr

We are seeking a Revenue Management Analyst with experience in business intelligence, financial ... Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs

ProSync is seeking a passionate Management Analyst II to provide analytical support to identify ... If you have prior military service or government contracting experience, are proud to serve and ...

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Showing results 1-20

Service Management Analyst information

See Indiana salary details

$40.9K

$80.8K

$125.6K

How much do service management analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service management analyst in Indiana is $80,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $97,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service management analyst, and why are they important?

To thrive as a Service Management Analyst, you need a solid understanding of IT service management principles, analytical skills, and typically a degree in information technology or a related field. Familiarity with ITIL frameworks, ticketing systems (like ServiceNow or Jira), and relevant certifications such as ITIL Foundation are highly valued. Strong communication, problem-solving, and customer service skills help analysts excel in cross-functional teams and client interactions. These abilities ensure efficient incident resolution, continuous service improvement, and high customer satisfaction in IT environments.

How does a service management analyst typically collaborate with other IT and business teams to improve service delivery?

Service Management Analysts often serve as a bridge between IT departments and business units, working closely with both to identify service inefficiencies and recommend improvements. They regularly facilitate meetings, gather feedback from end users, and coordinate with technical teams to implement process enhancements. Effective communication and stakeholder management are crucial, as Analysts must translate business requirements into actionable IT solutions while ensuring alignment with broader organizational goals. This role often requires juggling multiple projects and adapting to changing priorities, making collaboration skills essential for success.

What does a service management analyst do?

A Service Management Analyst is responsible for overseeing and improving IT service delivery within an organization. They monitor service performance, analyze data to identify trends or issues, and work to optimize processes related to IT services. Their duties often include incident management, problem resolution, process documentation, and ensuring compliance with service level agreements (SLAs). By collaborating with IT teams and stakeholders, they help enhance the overall efficiency and reliability of IT services.
What job categories do people searching Service Management Analyst jobs in Indiana look for? The top searched job categories for Service Management Analyst jobs in Indiana are:
What cities in Indiana are hiring for Service Management Analyst jobs? Cities in Indiana with the most Service Management Analyst job openings:
Infographic showing various Service Management Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,845 per year, or $38.9 per hour.

Management Analyst III

Prosync

Crane, IN • On-site

Contractor

Medical, Retirement, PTO

Posted 22 days ago


Job description

*Note: This position is for a future program that has not been awarded yet.*

ProSync is seeking a passionate Management Analyst III to provide analytical support to identify organizational challenges, evaluate performance, and develop datadriven recommendations for improvement. This role supports government stakeholders by conducting research, analyzing operational and financial data, and preparing written and oral reports that guide decisionmaking.

ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community.  If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible," please apply today!

RESPONSIBILITIES

The Management Analyst III provides analytical support to a U.S. Navy customer, leading evaluations, assessments, strategic recommendations and solutions for technical and organizational challenges.

  • Collect, review, and analyze organizational data to identify issues and recommend solutions.
  • Define the nature and scope of problems and evaluate relevant metrics such as revenue, staffing, and expenditures.
  • Conduct interviews with managers and employees and observe operations to understand workflows and organizational culture.
  • Develop and apply mathematical models to support analysis and decisionmaking.
  • Prepare written reports and present findings to government stakeholders.
  • Support implementation of recommended improvements when required.
  • Lead briefings and coordination with leadership.
  • Mentor junior analysts.

Requirements

  • 10+ years of analysis experience in engineering/science management, operations research analysis or financial/cost analysis.
  • A minimum Secret security clearance or higher is required to be considered for this position.

EDUCATIONAL REQUIREMENTS

  • A Bachelor's level degree or higher in any field.

Benefits

Join PROSYNC and enjoy our great benefits!

Compensation

  • We also offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.

Health & Retirement

  • We offer a comprehensive Health Benefits package and 401K retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.

Education

  • Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification they need to propel them to the next level.

Work/Life Balance

  • A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it's also necessary to allow you the room to pursue everything else you want to develop in your personal life. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.