Service Management Analyst Jobs in Calgary, AB (NOW HIRING)

At South Bow, we do one thing, and we do it well: safely moving oil between some of the world's most critical markets.We're building our high-performing team with versatile thinkers who thrive on solving big challenges together.If you're ready for a position where your skills are highly valued and your work is incredibly important, we want to meet you. Bring your talents to a new streamlined energy company, dedicated to operational, commercial and safety excellence as we pursue our critical purpose of delivering the energy people need.

Reporting to the Manager, Asset Management & Volumetric Accounting, the Asset Management Analyst will support the safe, reliable, and commercially efficient performance of South Bow's pipeline and terminal assets.

In this role, you will help turn operational, commercial, financial, and technical information into clear analysis, practical recommendations, and actionable plans that support quality decision-making.

You will work closely with teams across Commercial, Operations, Engineering, Finance, Regulatory, Scheduling, Volumetric Accounting, and Business Development to support workplan prioritization, performance management, and opportunity evaluation.

This is an opportunity to contribute to a high-impact team focused on balancing safety, reliability, customer service, cost discipline, risk management, and long-term asset value.

• Analyze asset performance, throughput, operating costs, forecasts, system constraints, and commercial obligations to identify risks, trade-offs, and opportunities.

• Support annual and monthly workplan governance, including project prioritization, budget alignment, management of change, and assessment of impacts to tolls, costs, customer commitments, and asset performance.

• Prepare clear analysis, dashboards, briefing materials, and recommendations to support leadership decisions on asset investments, optimization initiatives, and operational trade-offs.

• Partner with cross-functional teams to connect technical, financial, commercial, regulatory, and operational perspectives into integrated plans and recommendations.

• Support the evaluation and progression of commercial and operational opportunities that improve asset utilization, reduce costs, manage risk, or enhance customer value.

• Track performance indicators, scorecards, action items, risks, and financial outcomes to support performance management and continuous improvement.

• Contribute to process development, documentation, and governance improvements that strengthen South Bow's Asset Management and Integrated Planning capability

• Coordinate information and analysis to support customer, joint venture, regulatory, and internal stakeholder requests in a timely, accurate, and aligned manner.

• Post-secondary degree in Engineering, Engineering Technology, Finance, Economics, Commerce, Business, Asset Management, Operations Management, or a related discipline

• Minimum of 4+ years of relevant experience in asset management, commercial operations, finance, engineering, project controls, business planning, energy infrastructure, or a related analytical role.

• Strong analytical and problem-solving skills, with the ability to interpret operational, commercial, financial, and technical information and convert it into clear insights and recommendations.

• Advanced Excel skills and demonstrated comfort working with data, models, dashboards, forecasts, and performance reporting tools.

• Ability to collaborate across functions, build alignment, and manage competing priorities in a dynamic business environment.

• Strong written and verbal communication skills, including the ability to prepare concise materials for technical, commercial, and leadership audiences.

• Experience in crude oil pipelines, terminals, midstream energy, commercial operations, scheduling, volumetric accounting, project economics, operations planning, or asset management.

• Understanding of pipeline or terminal commercial constructs, including transportation service agreements, tolls, tariffs, shipper commitments, capacity, nominations, scheduling, or customer balances.

• Experience supporting budget development, forecasting, work prioritization, management of change, project evaluation, or performance management processes.

• Ability to connect detailed analysis to broader business objectives, including safety, reliability, cost efficiency, customer service, risk management, and long-term asset value.

• Experience working with data analytics, dashboards, Power BI, and reporting tools.

• Curiosity, initiative, and sound judgment, with a willingness to ask questions, challenge assumptions, and improve how work gets done.

• Demonstrated commitment to South Bow's values: we are safe, we do the right thing, we take pride in what we do, and we win as a team.

About our business

South Bow's existing oil & liquids pipeline infrastructure connects Alberta crude oil supplies to U.S. refining markets in Illinois, Oklahoma, Texas and the U.S. Gulf Coast. We remain committed to meeting the energy needs of North Americans today, while advancing our Liquids Pipelines System for the demands of the future. Connecting growing Canadian and U.S. crude oil supply to key markets, leveraging existing assets and seeking new opportunities to continue to provide our customers with access to the destinations they need.
South Bow is an equal opportunity employer and participates in the E-Verify program supervised by the U.S. government.
Learn more

Visit us at http://SouthBow.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing South Bow in your career search.
* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
* Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
* All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
* South Bow is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting human.resources@southbow.com.