ZipRecruiter

Log In

1

Service Analyst Jobs (NOW HIRING)

Howmet

Customer Service Analyst

Waco, TX · Hybrid

Job Info * Job Identification 117847 * Job Category Commercial * Posting Date 06/03/2026, 02:10 PM * Locations P.O. Box 8117, Waco, TX, 76714, US (On-site) * Job Schedule Full time * Remote Work ...

New

Arch Capital Group

Claim Service Analyst

Cortland, NY · On-site

$45K - $55K/yr

Analytical mindset with the ability to interpret and manage various types of data. High attention to detail and ability to work independently. Knowledge of and ability to operate efficiently in a ...

LG Electronics

Field Service Analyst 1

Huntsville, AL

The Field Service Analyst plays a critical role in supporting and optimizing field service operations through data analysis, process monitoring, and performance improvement initiatives. This position ...

New

Western Alliance Bank

Client Service Analyst 3

Houston, TX · On-site

$39.92 - $49.32/hr

Client Service Analyst 3 Location: Maryland - Remote What you'll do: As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and ...

Cotiviti

Client Service Analyst - PPM

$20.75 - $24.75/hr

Overview The Client Service Analyst (CSA) role ensures adequate support for the client-facing team on coding and policy as well as operational related activities. The CSA must be familiar with the ...

next page

Showing results 1-20

People also search for

All JobsService Analyst Jobs

Service Analyst information

See salary details

$31K

$73.3K

$130K

How much do service analyst jobs pay per year?

As of Jun 6, 2026, the average yearly pay for service analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Analyst vs Business Analyst?

AspectService AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in IT, business, or related field; certifications like ITIL or ServiceNow are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentIT service teams, customer support, technical departmentsBusiness units, project teams, consulting firms
Employer & Industry UsageIT service providers, tech companies, telecomsCorporate, consulting, finance, healthcare
Common Search & Comparison IntentUnderstanding roles in IT service management, technical supportBusiness process improvement, project requirements

While both roles involve analyzing and improving processes, Service Analysts focus on IT service management and technical support, whereas Business Analysts concentrate on broader business processes and project requirements. The choice depends on whether the role is more technical or business-oriented.

What are Service Analysts?

Service Analysts are professionals who analyze and improve service delivery within an organization. They evaluate service processes, identify areas for improvement, and help implement solutions to enhance customer satisfaction and operational efficiency. Service Analysts often work closely with IT, customer support, and business teams to collect data, monitor service performance, and ensure that services meet organizational standards and client expectations.

What are the key skills and qualifications needed to thrive as a Service Analyst, and why are they important?

To thrive as a Service Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or IT, often supported by a relevant degree. Familiarity with IT service management (ITSM) tools such as ServiceNow, ticketing systems, and certifications like ITIL are typically required. Excellent communication, attention to detail, and a customer-focused mindset are crucial soft skills for this role. These skills ensure efficient issue resolution, improved service delivery, and effective collaboration with both technical teams and end users.

How does a Service Analyst typically interact with other departments to resolve client issues?

Service Analysts often act as a bridge between clients and internal teams such as IT, customer service, and operations. When client issues arise, Service Analysts collaborate closely with these departments to investigate root causes, coordinate solutions, and ensure timely follow-up. This collaborative approach not only resolves issues efficiently but also helps improve service processes and client satisfaction. Regular communication and strong relationship-building skills are key in this role.
More about Service Analyst jobs
What cities are hiring for Service Analyst jobs? Cities with the most Service Analyst job openings:
What states have the most Service Analyst jobs? States with the most job openings for Service Analyst jobs include:
What job categories do people searching Service Analyst jobs look for? The top searched job categories for Service Analyst jobs are:
Service Analyst jobs near you
Infographic showing various Service Analyst job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Customer Service Analyst

Customer Service Analyst

Howmet

Waco, TX • Hybrid

Other

Posted 2 days ago

Howmet Aerospace rating

7.7

Company rating: 7.7 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

45th of 59 rated aerospace companies

Job description

Job Info
  • Job Identification 117847
  • Job Category Commercial
  • Posting Date 06/03/2026, 02:10 PM
  • Locations P.O. Box 8117, Waco, TX, 76714, US (On-site)
  • Job Schedule Full time
  • Remote Work Schedule Availability? None
  • Export-Controlled Data This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items
, Responsibilities

What Howmet Aerospace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Howmet Aerospace logo

About Howmet Aerospace

Sourced by ZipRecruiter

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company's sales for 2021 approximated $5 billion. The Company's primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With nearly 1,150 granted and pending patents, the Company's differentiated technologies promote more fuel efficiency for aircraft and commercial transportation. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Pittsburgh, PA, US

Year founded

1888

View All Howmet Aerospace Jobs

Apply