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Service Analyst Jobs in Georgia (NOW HIRING)

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

Collabera listed in GS 100 & ranked among top 10 service providers * Collabera was ranked: * 32 in ... The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud.

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Customer service experience, demonstrated commitment to providing quality customer service * Proven ...

KALEEN RUGS INC

Be Seen First

Customer Service/Claims Analyst

Dalton, GA · On-site

$15 - $20/hr

Dalton based carpet and rug manufacturer is looking for Full-time experienced customer service representative/claims analyst to offer trained and expert knowledge to its customers base by processing ...

KALEEN RUGS INC

Be Seen First

Customer Service/Claims Analyst

Dalton, GA · On-site

$15 - $20/hr

Dalton based carpet and rug manufacturer is looking for Full-time experienced customer service representative/claims analyst to offer trained and expert knowledge to its customers base by processing ...

Apex Informatics

Customer Care Analyst

Atlanta, GA · On-site

• Customer support analysts provide assistance to customers to help them overcome issues related to products or services provided by the company. • Analysts often work with technical inquiries ...

Apex Informatics

Customer Care Analyst

Atlanta, GA · On-site

• Customer support analysts provide assistance to customers to help them overcome issues related to products or services provided by the company. • Analysts often work with technical inquiries ...

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All JobsService Analyst JobsService Analyst Jobs in Georgia

Service Analyst information

See Georgia salary details

$26.2K

$61.9K

$109.8K

How much do service analyst jobs pay per year?

As of Jun 16, 2026, the average yearly pay for service analyst in Georgia is $61,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Analyst vs Business Analyst?

AspectService AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in IT, business, or related field; certifications like ITIL or ServiceNow are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentIT service teams, customer support, technical departmentsBusiness units, project teams, consulting firms
Employer & Industry UsageIT service providers, tech companies, telecomsCorporate, consulting, finance, healthcare
Common Search & Comparison IntentUnderstanding roles in IT service management, technical supportBusiness process improvement, project requirements

While both roles involve analyzing and improving processes, Service Analysts focus on IT service management and technical support, whereas Business Analysts concentrate on broader business processes and project requirements. The choice depends on whether the role is more technical or business-oriented.

What does a service analyst do?

A service analyst evaluates and improves customer service processes by analyzing data, identifying issues, and recommending solutions. They often work with customer feedback, service metrics, and may use tools like CRM software to ensure service quality and efficiency.

What jobs in the US pay 300,000 a year?

For a Service Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High-paying roles in related fields may include senior management, consulting, or executive positions, often requiring advanced certifications and extensive industry experience.

Is a service analyst a good job?

A service analyst is a role that involves analyzing and improving customer service processes, often requiring strong communication and problem-solving skills. It can offer stable employment with opportunities for advancement and may require familiarity with customer management tools and data analysis. Overall, it is considered a valuable position in many service-oriented industries.

What are Service Analysts?

Service Analysts are professionals who analyze and improve service delivery within an organization. They evaluate service processes, identify areas for improvement, and help implement solutions to enhance customer satisfaction and operational efficiency. Service Analysts often work closely with IT, customer support, and business teams to collect data, monitor service performance, and ensure that services meet organizational standards and client expectations.

What are the key skills and qualifications needed to thrive as a Service Analyst, and why are they important?

To thrive as a Service Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or IT, often supported by a relevant degree. Familiarity with IT service management (ITSM) tools such as ServiceNow, ticketing systems, and certifications like ITIL are typically required. Excellent communication, attention to detail, and a customer-focused mindset are crucial soft skills for this role. These skills ensure efficient issue resolution, improved service delivery, and effective collaboration with both technical teams and end users.

What jobs will boom in 2026?

Service Analysts are expected to see growth as companies increasingly rely on data analysis to improve customer service and operational efficiency. Skills in data management, software tools, and communication will be valuable, and roles may involve working with customer relationship management (CRM) systems and analytics platforms. Overall, roles focused on data-driven decision-making and technology integration are projected to expand by 2026.

How does a Service Analyst typically interact with other departments to resolve client issues?

Service Analysts often act as a bridge between clients and internal teams such as IT, customer service, and operations. When client issues arise, Service Analysts collaborate closely with these departments to investigate root causes, coordinate solutions, and ensure timely follow-up. This collaborative approach not only resolves issues efficiently but also helps improve service processes and client satisfaction. Regular communication and strong relationship-building skills are key in this role.
What are popular job titles related to Service Analyst jobs in Georgia? For Service Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Analyst jobs in Georgia look for? The top searched job categories for Service Analyst jobs in Georgia are:
Service Analyst jobs near you
Financial Shared Service Analyst - AP

Financial Shared Service Analyst - AP

6 Degrees Group

Atlanta, GA • On-site

$30 - $35/hr

Temporary

Medical

Posted 5 days ago

Job description

Our client is immediately hiring a Financial Shared Service AP Analyst. The role offers an exciting opportunity to work in a fast-paced, high-growth environment, focusing on accounts payable, travel & expense administration, and reporting. The ideal candidate will be a proactive problem-solver with strong Concur and Excel expertise and the ability to adapt in a constantly changing environment.

Responsibilities:

  • Partner with BPO provider to ensure accurate and timely processing of AP, AR, travel, and expense transactions.
  • Oversee reporting metrics, SLA compliance, and escalate discrepancies as needed.
  • Support policy development, process improvements, and technology enhancements.
  • Prepare and deliver weekly and month-end reports to senior management, including KPIs and accruals.

Qualifications:

  • Bachelor’s degree in Business, Accounting, or related field (or equivalent experience).2+ years of accounting experience in AP/AR and GL, plus 2+ years in a leadership capacity.
  • Advanced Excel skills (pivot tables, VLOOKUP) and strong Concur administration/reporting experience.
  • Experience with Yardi or similar property management software preferred.


We Offer Our Temporary Associates:

  • Competitive PayAffordable medical, dental, vision, life, legal and identity theft insurance options
  • Holiday pay for six national holidays after 1200 consecutive hours worked
  • Bonus days of vacation pay after 1500 consecutive hours worked
  • Exposure to hundreds of companies in the metro Atlanta area

Qualified, local candidates should apply today for immediate consideration. Salary will be based on experience and qualifications. If this position is not a perfect fit, please do not hesitate to pass this posting along to anyone else you know that may be interested. Please check out our website, we are working on other openings and one of them may be just what you are looking for!

Follow us on LinkedIn, Instagram, and Facebook
#6degreesgrp

20791

Company Description

We are a locally owned, full-service accounting and finance placement firm, matching top Atlanta employers with skilled professionals. From office support to CFOs; we place temporary, temp-to-hire and direct hire positions. We pride ourselves on meeting personally with every candidate before sending them out to our clients. When you are looking for accounting recruiters or staffing agencies in Atlanta, GA, look no further than 6 Degrees Group - See more at: http://www.6degreesgrp.com.