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Service Analyst Jobs (NOW HIRING)

Cerapedics

Customer Service Analyst

Brighton, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Semiserve

Project Service Analyst

Alvin, TX · On-site

Contribution The Project Services Analyst is a vital member of the project team, providing comprehensive support throughout the project lifecycle. This role involves contributing to project planning ...

Cerapedics

Customer Service Analyst

Wheat Ridge, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Idaho Springs, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Axelon

Service Analyst

Jersey City, NJ · Hybrid

Assign inbound correspondence to service representatives * Monitor and track response timelines, ensuring timely follow-up * Maintain accurate records in workflow systems and participant files

Cerapedics

Customer Service Analyst

Commerce City, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Morrison, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Arvada, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Idledale, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Rollinsville, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Cerapedics

Customer Service Analyst

Kittredge, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Abel Personnel

Be Seen First

Social Service Analyst

Harrisburg, PA · On-site

$30/hr

Child welfare or human services knowledge * Strong financial and analytical skills * Advanced Excel capabilities * The ability to interpret and apply state/federal regulations If you have experience ...

Veteran-friendly

Cerapedics

Customer Service Analyst

Henderson, CO · On-site

$28.84 - $39.42/hr

As a Customer Service Analyst working on the Customer Service team, you will be empowered through meaningful work and career development to process all sales orders for a specified Sales Territory ...

New

Timken

Customer Service Analyst

East Haven, CT

Schulz Electric, a Timken Motor & Crane Company, has a current opening for a Senior Customer Service Analyst based out of East Haven, CT. The purpose of this position is to support all customer ...

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Service Analyst information

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$31K

$73.3K

$130K

How much do service analyst jobs pay per year?

As of Jun 5, 2026, the average yearly pay for service analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Analyst vs Business Analyst?

AspectService AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in IT, business, or related field; certifications like ITIL or ServiceNow are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentIT service teams, customer support, technical departmentsBusiness units, project teams, consulting firms
Employer & Industry UsageIT service providers, tech companies, telecomsCorporate, consulting, finance, healthcare
Common Search & Comparison IntentUnderstanding roles in IT service management, technical supportBusiness process improvement, project requirements

While both roles involve analyzing and improving processes, Service Analysts focus on IT service management and technical support, whereas Business Analysts concentrate on broader business processes and project requirements. The choice depends on whether the role is more technical or business-oriented.

What are Service Analysts?

Service Analysts are professionals who analyze and improve service delivery within an organization. They evaluate service processes, identify areas for improvement, and help implement solutions to enhance customer satisfaction and operational efficiency. Service Analysts often work closely with IT, customer support, and business teams to collect data, monitor service performance, and ensure that services meet organizational standards and client expectations.

What are the key skills and qualifications needed to thrive as a Service Analyst, and why are they important?

To thrive as a Service Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or IT, often supported by a relevant degree. Familiarity with IT service management (ITSM) tools such as ServiceNow, ticketing systems, and certifications like ITIL are typically required. Excellent communication, attention to detail, and a customer-focused mindset are crucial soft skills for this role. These skills ensure efficient issue resolution, improved service delivery, and effective collaboration with both technical teams and end users.

How does a Service Analyst typically interact with other departments to resolve client issues?

Service Analysts often act as a bridge between clients and internal teams such as IT, customer service, and operations. When client issues arise, Service Analysts collaborate closely with these departments to investigate root causes, coordinate solutions, and ensure timely follow-up. This collaborative approach not only resolves issues efficiently but also helps improve service processes and client satisfaction. Regular communication and strong relationship-building skills are key in this role.
More about Service Analyst jobs
What cities are hiring for Service Analyst jobs? Cities with the most Service Analyst job openings:
What states have the most Service Analyst jobs? States with the most job openings for Service Analyst jobs include:
What job categories do people searching Service Analyst jobs look for? The top searched job categories for Service Analyst jobs are:
Service Analyst jobs near you
Infographic showing various Service Analyst job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Financial Service Analyst

Financial Service Analyst

Avispa Technology

San Francisco, CA • On-site

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Financial Service Analyst 3336089

  • Hourly pay: $30/hr
  • Worksite: Leading medical institution (San Francisco, CA 94158 - Remote or Hybrid 2-3 days onsite per week)
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 6 Month Assignment

A leading medical institution is seeking a Financial Service Analyst to support payment operations, corporate card programs, financial analysis, and accounts payable processes. This role partners with internal departments, vendors, and stakeholders to ensure accurate disbursement management, program compliance, financial reporting, and operational efficiency across payment and procurement card programs.

Financial Service Analyst Responsibilities:

  • Manage the daily operations of the Payment Plus virtual pay program, perform program analysis and reporting, support campaign initiatives, and identify opportunities to improve payment program performance and efficiency.
  • Maintain accurate financial records related to disbursements, research, and resolve payment issues, communicate payment status, and provide support to internal departments, procurement teams, accounts payable, vendors, and external customers.
  • Administer corporate and procurement card programs, including processing new card applications, account maintenance, ghost card reconciliations, transaction audits, compliance monitoring, and policy enforcement.
  • Develop, create, and analyze operational and ad hoc reports; perform reconciliations, monitor service levels, evaluate large data sets, and provide actionable insights to support financial operations and decision-making.
  • Provide end-user training, troubleshoot system issues, recommend process improvements, collaborate on system enhancements, and deliver exceptional customer service while supporting additional accounts payable and card program initiatives.

Financial Service Analyst Qualifications:

  • 5-10 years of experience in accounting, finance, accounts payable, financial operations, or a related field.
  • A bachelor’s degree in Accounting, Finance, Business, or a related field is preferred.
  • Strong Excel skills with experience analyzing large datasets, creating reports, and performing financial reconciliations with a high degree of accuracy.
  • Experience working with enterprise accounts payable systems such as PeopleSoft or other large ERP platforms.
  • Strong analytical, reporting, problem-solving, and research skills with the ability to identify issues and recommend effective solutions.
  • Experience managing payment programs, disbursement operations, corporate card programs, procurement card programs, or related financial processes is preferred.
  • Demonstrated customer service skills and the ability to collaborate effectively with cross-functional stakeholders.

Shift:

  • Monday to Friday, 08:00 am to 5:00 pm.

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