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Service Analyst Jobs in California (NOW HIRING)

Bank of Montreal

Client Service Analyst

Newport Beach, CA · On-site

$49K - $91K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $49,500 ...

Simbe Robotics

Senior Service Analyst

San Francisco, CA · On-site

$103K - $137K/yr

Position Overview Simbe's Data Science & Analytics team is looking for a Senior Service Analyst to own end-to-end visibility into how well we're delivering on our client commitments. You'll sit at ...

AB InBev

Analyst, Service (Part-Time)

San Diego, CA

$27/hr

ROLE SUMMARY: The Service Analyst role consists of critical business functions for AB ONE San Diego operations. Some of these functions include creating deposits, managing accounts payable ...

Simbe Robotics

Senior Service Analyst

San Francisco, CA

$103K - $137K/yr

Position Overview Simbe's Data Science & Analytics team is looking for a Senior Service Analyst to own end-to-end visibility into how well we're delivering on our client commitments. You'll sit at ...

AB InBev

Analyst, Service (Part-Time)

San Diego, CA · On-site

$23 - $27/hr

ROLE SUMMARY: The Service Analyst role consists of critical business functions for AB ONE San Diego operations. Some of these functions include creating deposits, managing accounts payable ...

HUB

ARC Service Analyst

Riverside, CA

$25 - $37/hr

We are currently hiring a Service Analyst for the Accounting Resource Center (ARC). ARC is the Accounting Help Desk for the Hub Financial Center (HFC), the centralized accounting team for HUB ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...

JRD Systems

Communications Services Analyst I

Los Angeles, CA · On-site

$87K - $113K/yr

... Analyst I Number of Positions 2 Job Level 1 Submittal allowed per staffing agency 4 Priority ... The CSA I will provide consulting, expediting and service provisioning coordination to meet ...

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All JobsService Analyst JobsService Analyst Jobs in California

Service Analyst information

See California salary details

$30.6K

$72.3K

$128.3K

How much do service analyst jobs pay per year?

As of Aug 2, 2026, the average yearly pay for service analyst in California is $72,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,900.00 per year, depending on experience, location, and employer.

What is the difference between Service Analyst vs Business Analyst?

AspectService AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in IT, business, or related field; certifications like ITIL or ServiceNow are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentIT service teams, customer support, technical departmentsBusiness units, project teams, consulting firms
Employer & Industry UsageIT service providers, tech companies, telecomsCorporate, consulting, finance, healthcare
Common Search & Comparison IntentUnderstanding roles in IT service management, technical supportBusiness process improvement, project requirements

While both roles involve analyzing and improving processes, Service Analysts focus on IT service management and technical support, whereas Business Analysts concentrate on broader business processes and project requirements. The choice depends on whether the role is more technical or business-oriented.

What does a service analyst do?

A service analyst evaluates and improves customer service processes by analyzing data, identifying issues, and recommending solutions. They often work with customer feedback, service metrics, and may use tools like CRM software to ensure service quality and efficiency.

What jobs in the US pay 300,000 a year?

For a Service Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High-paying roles in related fields may include senior management, data science, or specialized consulting positions, often requiring advanced certifications and extensive industry experience.

Is a service analyst a good job?

A service analyst is a role that involves analyzing and improving customer service processes, often requiring strong communication, problem-solving skills, and familiarity with data analysis tools. It can offer stable employment with opportunities for advancement in various industries, but job satisfaction depends on the work environment and individual preferences.

What are Service Analysts?

Service Analysts are professionals who analyze and improve service delivery within an organization. They evaluate service processes, identify areas for improvement, and help implement solutions to enhance customer satisfaction and operational efficiency. Service Analysts often work closely with IT, customer support, and business teams to collect data, monitor service performance, and ensure that services meet organizational standards and client expectations.

What are the key skills and qualifications needed to thrive as a Service Analyst, and why are they important?

To thrive as a Service Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or IT, often supported by a relevant degree. Familiarity with IT service management (ITSM) tools such as ServiceNow, ticketing systems, and certifications like ITIL are typically required. Excellent communication, attention to detail, and a customer-focused mindset are crucial soft skills for this role. These skills ensure efficient issue resolution, improved service delivery, and effective collaboration with both technical teams and end users.

How does a Service Analyst typically interact with other departments to resolve client issues?

Service Analysts often act as a bridge between clients and internal teams such as IT, customer service, and operations. When client issues arise, Service Analysts collaborate closely with these departments to investigate root causes, coordinate solutions, and ensure timely follow-up. This collaborative approach not only resolves issues efficiently but also helps improve service processes and client satisfaction. Regular communication and strong relationship-building skills are key in this role.

Which analyst job pays the most?

Senior or specialized analyst roles, such as Data Analysts, Business Analysts, or Financial Analysts with advanced certifications and experience, tend to offer the highest salaries. These positions often require strong technical skills, industry knowledge, and sometimes leadership responsibilities, leading to higher compensation compared to entry-level analyst roles.
Service Analyst jobs near you
Infographic showing various Service Analyst job openings in California as of July 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $72,302 per year, or $34.8 per hour.

Client Service Analyst

Bank of Montreal

Newport Beach, CA • On-site

$49K - $91K/yr

Full-time

Medical, Life, Retirement

Re-posted 3 days ago

Job description

Application Deadline:
08/30/2026
Address:
4400 MacArthur Blvd.
Job Family Group:
Wealth Sales & Service
Provides support and product expertise for the financial planning business development, sales and service delivered by wealth advisors and relationship managers. Services relationships in the assigned portfolio to ensure an exceptional client experience. Introduces services to clients to enhance the overall experience.
  • Assists in preparing new business proposals or presentations to clients / prospects based upon their needs.
  • Assists Wealth Advisors in market research of client and prospects.
  • Assists Wealth Advisors in identifying prospective clients.
  • Acts as the key service contact for clients.
  • Takes ownership of client issues and collaborates with others to resolve or escalates per guidelines.
  • Liaises with external advisors of clients on behalf of the wealth advisor / relationship manager.
  • Develops an understanding of the customer needs and the account strategy and effectively communicates this to clients and prospects.
  • Make suggestions about how to improve the overall service interaction for prospects and clients.
  • Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
  • Builds effective relationships with internal / external stakeholders.
  • Ensures alignment between stakeholders.
  • Prepares reports for financial plans; inputs appropriate data according to established guidelines.
  • Makes updates to sales tracking, forecast and pipeline, relationship plans, and other databases.
  • Participates in account review process and completion of required action items.
  • Organizes client files and ensures proper documentation.
  • Supports the assigned advisors and client portfolio through administrative and transactional support including correspondence, relationship reviews, account documentation and sales reporting.
  • Prepares reports for financial plans and prospect presentations with an understanding of the anticipated prospect/client needs.
  • Supports the achievement of the business plan within the designated territory / region.
  • Collaborates effectively with internal stakeholders to build capability and drive business growth.
  • Meets high-quality service standards to maximize relationship retention and growth.
  • Develops rapport and instills confidence with the client to develop credibility and earn their trust.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
  • Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:
  • Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • General knowledge of financial planning and wealth management.
  • Working towards a financial planning designation preferred.
  • Proficiency in office software and sales management software.
  • Comfortable exploring beyond one's area of technical expertise (i.e. discipline).
  • A willingness and aptitude to influence and recognize new business opportunities.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.

Salary:
$49,500.00 - $91,300.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
BMO logo

About BMO

Sourced by ZipRecruiter

BMO, or Bank of Montreal, is one of the biggest multinational banking and financial services corporations in North America. Developed in 1817, BMO's American headquarters are located ideally in Chicago, Illinois while its main world headquarters are situated in Montreal. The bank operates in a multitude of sectors including personal and commercial banking, wealth management and investment banking products and solutions. Over the years, BMO has been recognized for its commitment to doing what's right for its customers, employees, and society.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Social media

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