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Service Advisor Jobs (NOW HIRING)

Service Advisor

Waltham, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

Service Advisor

Westford, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

Service Advisor

Lexington, SC · On-site

$100K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Ford . Business is booming, and we need to add to our team of service advisors to meet customer demand in our ...

The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

Service Advisor

Lexington, SC · On-site

$100K/yr

Description Automotive Service Advisors are needed now at Jim Hudson Ford . Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ...

Service Advisor Kimberly Car Cityhas an opportunity for a Service Advisor to join our team! Excellent Opportunity and Pay! Apply today! What we offer: Competitive wages Ongoing extensive factory ...

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard ...

Service Advisor

Irmo, SC · On-site

$100K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Toyota. Business is booming, and we need to add to our team of service advisors to meet customer demand in our ...

AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard ...

AUTOMOTIVE SERVICE ADVISOR A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard ...

MENDOZA FORD is seeking a FULL TIME AUTOMOTIVE SERVICE ADVISOR . We are a high volume Dealership with a desire to serve our customers, and maintain a professional team. If you have previous service ...

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Service Advisor information

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$12

$25

$45

How much do service advisor jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What cities are hiring for Service Advisor jobs? Cities with the most Service Advisor job openings:
What are the most commonly searched types of Service Advisor jobs? The most popular types of Service Advisor jobs are:
Who are the top companies hiring for Service Advisor jobs? The top employers for Service Advisor jobs are:
What states have the most Service Advisor jobs? States with the most job openings for Service Advisor jobs include:
Infographic showing various Service Advisor job openings in the United States as of May 2026, with employment types broken down into 3% As Needed, 13% Full Time, 73% Part Time, 2% Temporary, and 9% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Sullivan Tire & Auto Service

Waltham, MA • On-site

$21 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Description:

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Requirements:

Responsibilities:

  • Greet customers, fulfill needs, and build a loyal customer base.
  • Foster a positive and friendly environment
  • Provide customers with product information, schedule appointments, and handle their tire and auto service needs
  • High school diploma or equivalent
  • Customer service experience in a retail environment
  • Strong telephone skills
  • Understanding the tire and auto service industry is a plus
  • Dependable Transportation
  • A proven sales track record in an automotive environment is a plus

Benefits:

  • Health Insurance- including Medical, Vision, and Dental
  • Life and Disability Insurance
  • Paid Holidays, Personal Time, and Vacation Time
  • Discounted Services
  • Employee Owned! ESOP Retirement Plan
  • Flexible Spending
  • 401(k) with Company Match
  • Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!