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Service Advisor Jobs in Manitoba (NOW HIRING)

Rock Country

Service Advisor

Thompson, MB · On-site

A Service Advisor connects customers with the service department in a dealership or repair shop. They assess vehicle concerns, suggest repairs, and coordinate with technicians. The role requires ...

New

Twin Motors - Thompson

Service Advisor

Thompson, MB

A Service Advisor connects customers with the service department in a dealership or repair shop. They assess vehicle concerns, suggest repairs, and coordinate with technicians. The role requires ...

Enns Brothers

Service Advisor

Morris, MB · On-site

Join Our Morris Team and Help Deliver Exceptional Customer Experience We are seeking a highly organized, customer-focused Service Advisor to support the efficient receipt, processing, and return of ...

401 Auto

Customer-Focused RV and Auto Service Advisor Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit! Be the Voice of Confidence Guide Customers Through a 5-Star ...

Raeyco Lab Equipment Systems Management Ltd

Field Service/Instrument Technical Advisor Your goal: 100% customer satisfaction through regular maintenance and on demand service calls. You'll inspect and test operation of biomedical and lab ...

National Bank

Banking Advisor

Winnipeg, MB · On-site +1

Youtube Video As a Banking Advisor at National Bank, you'll embark on an evolving career path where ... Advisory service experience, inclusive attitude, and openness to diversity Your benefits In ...

HMG Careers

Sales and Service Advisor Remote

MB · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

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All JobsService Advisor JobsService Advisor Jobs in Manitoba

Service Advisor information

See Manitoba salary details

$18K

$45.1K

$78.5K

How much do service advisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service advisor in Manitoba is $45,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Manitoba? The most popular types of Service Advisor jobs in Manitoba are:
What are popular job titles related to Service Advisor jobs in Manitoba? For Service Advisor jobs in Manitoba, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Manitoba look for? The top searched job categories for Service Advisor jobs in Manitoba are:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Manitoba as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,140 per year, or $21.7 per hour.

Service Advisor

Rock Country

Thompson, MB • On-site

Full-time

Posted yesterday

New

Job description


The Twin Motors Auto Group offers a truly unique experience for its employees. As one of Manitoba's largest employers, we have great opportunities for each and every employee to find their perfect career path. When coming to work with us, you'll find a professional work environment with a group of engaged individuals wanting to provide the best customer experience possible. If honesty, integrity, and superior customer service are your watchwords and you enjoy working in a fast-paced environment, then we are looking to add you to the team! Rock Country GM has an immediate opening for an experienced Service Advisor to join our successful dealership. There are great opportunities to advance within the company and create the work environment you want to be a part of. We are passionate about long-term relationships with our teammates, clients, and communities.


Summary:

A Service Advisor connects customers with the service department in a dealership or repair shop. They assess vehicle concerns, suggest repairs, and coordinate with technicians. The role requires strong communication, automotive expertise, and excellent customer service.

Why Work for the Twin Motors Auto Group:

  • Competitive Compensation Package & Group Health Benefits

  • Training & Development Support

  • EAP Online Health

  • Vehicle Purchase & Service Incentives

  • Opportunities for Career Advancement

  • Employee events

  • Employee recognition & rewards

  • Fun & Supportive Culture


Major Responsibilities:

  • Answering incoming phone calls and inquiries related to vehicle servicing.

  • Consulting with automotive technicians regarding required repairs and or maintenance work and providing repair options to our clients.

  • Determining and recommending maintenance based on age, mileage and history of a vehicle.

  • Scheduling service and repair appointments.

  • Acting as liaison between customers and technicians and managing the status of work orders.

  • Operating computerized work order systems.

  • Monitoring the progress of each vehicle throughout the day and updating customers.

  • Communicating with staff and customers in a friendly and professional manner.

  • Explaining all completed work and charges to customers.

  • Other duties as assigned by manager

Continuous Learning & Improvement:

  • We are committed to our employee’s continuous learning and development and as such, training is provided through orientation, self-assessments and coaching sessions and demonstrations with managers.

Qualifications & Skills

  • Excellent communications skills

  • Ability to develop relationships to ensure customer loyalty

  • Ability to multi-task and thrive in a fast-paced environment

  • A team player attitude, with integrity, positive energy, work ethic, and urgency

  • High attention to detail and comfort in using technology for most day-to-day functions

  • A desire for a long-term career with a growing organization

  • Valid Driver's License(MANDITORY)

  • Previous automotive service is considered an asset


We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!

Twin Motors Auto Group strives to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know at hr@h5group.ca