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Service Advisor Jobs (NOW HIRING)

Sullivan Tire & Auto Service

Service Advisor

Peabody, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

Gilchrist Automotive

Service Advisor

Lawton, OK · On-site

Service Advisor Location: Lawton, OK, 73505 Skills: Service Advisor We are seeking a highly motivated and experienced Service Advisor to join our team in Lawton, OK. The Service Advisor will be ...

Jim Hudson Automotive Group

Service Advisor

Augusta, GA · On-site

$50K - $150K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Cadillac Agusta . Business is booming, and we need to add to our team of service advisors to meet customer ...

Jim Hudson Toyota

Service Advisor

Irmo, SC · On-site

$25K/mo

Description Automotive Service Advisors are needed now at Jim Hudson Toyota. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers.

Jim Hudson Automotive Group

Service Advisor

Irmo, SC · On-site

$25K/mo

Automotive Service Advisors are needed now at Jim Hudson Toyota. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal ...

Jim Hudson Ford

Service Advisor

Lexington, SC · On-site

$100K/yr

Description Automotive Service Advisors are needed now at Jim Hudson Ford. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ...

JM AUTO SERVICE LLC

Service Advisor

Providence, RI · On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

Jim Hudson Automotive Group

Service Advisor

Augusta, GA · On-site

$100K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Lexus Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand ...

Jim Hudson Automotive Group

Service Advisor

Augusta, GA · On-site

$100K/yr

Automotive Service Advisors are needed now at Jim Hudson Lexus Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ...

Jim Hudson Lexus Augusta

Service Advisor

Augusta, GA · On-site

$100K/yr

Description Automotive Service Advisors are needed now at Jim Hudson Lexus Augusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service ...

JM AUTO SERVICE LLC

Service Advisor

Providence, RI · On-site

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

Parkside Kia

Service Advsior

Knoxville, TN · On-site

Service Advisor Parkside Kia is seeking an organized and detailed Service Advisor. Service Advisor Responsibilities * Greeting customers promptly * Obtaining customer and vehicle information

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Service Advisor information

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How much do service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Stratham, NH • On-site

Sullivan Tire & Auto Service
Motor Vehicle Manufacturing • 1 - 5K employees
Learn more about Sullivan Tire & Auto Serviceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Sullivan Tire rating

6.5

Company rating: 6.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

Job description

Description:

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.


Responsibilities:

  • Greet customers, fulfill needs, and build a loyal customer base.
  • Foster a positive and friendly environment
  • Provide customers with product information, schedule appointments, and handle their tire and auto service needs
Requirements:
  • High school diploma or equivalent
  • Customer service experience in a retail environment 
  • Strong telephone skills 
  • Understanding the tire and auto service industry is a plus
  • Dependable Transportation
  • A proven sales track record in an automotive environment is a plus

Benefits:

  • Health Insurance- including Medical, Vision, and Dental
  • Life and Disability Insurance
  • Paid Holidays, Personal Time, and Vacation Time
  • Discounted Services
  • Employee Owned! ESOP Retirement Plan
  • Flexible Spending
  • 401(k) with Company Match
  • Tuition Reimbursement

 EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!


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