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Service Advisor Jobs (NOW HIRING)

Atlantic Tire And Service

Service Advisor

Cary, NC · On-site

Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services ...

Handyman Connection

Service Advisor

KY · On-site

$50K - $52K/yr

The Service Advisor will meet with customers, take pictures, diagram the work, and write a proposal (complete with pricing) for the project. * The Service Advisor will present proposals to the ...

Jim Hudson Automotive Group

Service Advisor

Irmo, SC · On-site

$25K/mo

Automotive Service Advisors are needed now at Jim Hudson Toyota. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal ...

Sullivan Tire & Auto Service

Service Advisor

Quincy, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

Sun Auto Tire and Service

Service Advisor

Thornton, CO · On-site

$18 - $20/hr

The Sales/Service Advisor is responsible for selling and promoting all products and services offered by Service Street by following the company's store standards and expectations. COMPENSATION

Jim Hudson Automotive Group

Service Advisor

Augusta, GA · On-site

$50K - $150K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Cadillac Agusta . Business is booming, and we need to add to our team of service advisors to meet customer ...

Sullivan Tire & Auto Service

Service Advisor

Boston, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

JM AUTO SERVICE LLC

Service Advisor

Providence, RI

$45K - $55K/yr

Join JM Auto Service as a Service Advisor, where you'll serve as the key link between our customers and skilled technicians. In this role, you'll deliver excellent customer service and help clients ...

Jim Hudson Automotive Group

Service Advisor

Irmo, SC · On-site

$100K/yr

Job Type Full-time Description Automotive Service Advisors are needed now at Jim Hudson Toyota. Business is booming, and we need to add to our team of service advisors to meet customer demand in our ...

Sullivan Tire & Auto Service

Service Advisor

Braintree, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

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Service Advisor information

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$12

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$45

How much do service advisor jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Service Advisor

Service Advisor

Atlantic Tire And Service

Cary, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Atlantic Tire is where you should be!
The Service Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services.
BENEFITS
  • Leading compensation plans with commissions
  • Equity ownership opportunity (for the right candidate)
  • Generous benefits and perks (health, vision, dental, and life insurance)
  • 401(k) with company match
  • Employee discounts
  • Paid holidays, sick days, and PTO
  • Opportunity for growth!

Requirements
RESPONSIBILITIES
  • Ensure customers receive prompt, courteous, and effective service either in-person or by phone
  • Act as point of contact between technicians and customers
  • Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
  • Keep customers informed on completion times, service expenses, and possible changes
  • Follow and promote our high standards of safety, organization, and cleanliness

QUALIFICATIONS
  • Automotive knowledge with at least 2 years of working experience as a Service Advisor
  • Career-minded individuals looking to grow within the company
  • Exceptional customer service skills
  • Honesty and integrity, with a positive attitude and strong work ethic
  • Team-first mentality
  • Valid driver's license

Apply