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General RV Center

60 General Rv Center Service Advisor Jobs Hiring Near You

GENERAL RV CENTER

RV Service Technician

Birch Run, MI · On-site

Today, General RV Center stands as the Nation's Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team. Responsibilities * Responsible for ...

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General RV Center Jobs Information

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do workers at General RV Center get paid breaks?

No. Most people don’t get paid breaks.
77% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and February 2026.

Does General RV Center pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and May 2026.

At General RV Center, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
79% of people say they have to use vacation days when they’re out sick.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from General RV Center affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between April 2025 and May 2026.

Do people get paid time off at General RV Center?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at General RV Center worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and December 2025.

Do General RV Center workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and October 2025.

How easy is it for General RV Center workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at General RV Center?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and May 2026.

Do General RV Center managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at General RV Center do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
78% of people report that they don’t do extra unpaid work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at General RV Center?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at General RV Center good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between April 2025 and December 2025.

Do people at General RV Center feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at General RV Center get to take their breaks without interruption?

Only some people get breaks without interruption.
65% of people report that their breaks get interrupted.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at General RV Center?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at General RV Center enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between February 2025 and February 2026.

Do people at General RV Center recommend working with their team?

Not many people recommend working with their team.
78% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at General RV Center?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at General RV Center?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think General RV Center’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how General RV Center is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Service Advisor jobs?
What are the most popular jobs at General Rv Center?
What are the most popular categories at General Rv Center?
Infographic showing various Service Advisor job openings at General Rv Center in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.
Service Writer (RV Service Advisor)

Service Writer (RV Service Advisor)

GENERAL RV CENTER

Huntley, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago

General RV Center rating

6.1

Company rating: 6.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

97th of 137 rated car dealerships

Job description

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

Our Service Advisors are at the forefront of our service department. They’re the problem-solvers, the helping hand and a key player in cultivating relationships with our customers. In this role, you’ll be a trusted source and critical to our future success.


  • You will be responsible for providing customers with excellent customer service throughout their entire service experience.
  • Schedule service appointments with customers in a timely and efficient manner.
  • Effectively communicate with customers to determine RV repair or maintenance that is required.
  • Submit repair orders, outlining an accurate and detailed description of the repairs and/or maintenance required.
  • Assist customers in recommending additional products and services that will enhance the overall use of their RV.
  • Ability to clearly explain technical issues to customers and how the issue can be repaired.
  • Other duties as assigned by management.

  • Previous customer service experience is required.
  • Experience with RV or Automotive Service Writing experience a plus.
  • Ability to multitask and complete tasks in a timely and efficient manner.
  • Must be extremely detail oriented and organized.
  • Familiarity with MS Office Suite.
  • Valid driver’s license.

PERKS

General RV offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching

                                                                                                        

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.


#IND1
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