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Service Advisor Jobs in Ontario (NOW HIRING)

Preferred Auto and Fleet Service

Service Advisor

Thunder Bay, ON · On-site

CA$24 - CA$40/hr

  • Medical

  • Dental

  • Vision

  • PTO

Service Advisor Compensation Pay: $24.00 to $40.00/hour (based on experience and performance incentives) Schedule: 8:00 am to 5:00 pm, Monday through Friday Perks & Benefits: * Consistent and stable ...

Forbes GM

Service Advisor

Waterloo, ON · On-site

Forbes GM is currently seeking a Service Advisor to join our team of customer focused professionals. Purpose/Summary of Position: The Service Advisor is responsible for ensuring that our service ...

Lithia

Service Advisor

Unionville, ON · On-site

CA$35K - CA$65K/yr

  • Medical

  • Dental

  • Life

Service Advisor - BMW Markham, Markham, ON L3R 5M2 At BMW Markham ,we'rea passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven ...

Lithia

Service Advisor

Concord, ON · On-site

CA$35K - CA$65K/yr

  • Medical

  • Dental

  • Life

Service Advisor - Audi Vaughan, Vaughan, ON L4K 2M9 At Audi Vaughan we'rea passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven ...

Lithia

Service Advisor

Bolton, ON · On-site

  • Medical

  • Dental

  • Life

  • PTO

Service Advisor - Bolton Ford, Bolton, ON L7E 4C7 At Bolton Ford , we'rea passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven ...

Tirecraft

Service Advisor

Peterborough, ON · On-site

CA$22 - CA$28/hr

  • Medical

  • Dental

Service Advisor Attersley Tirecraft, Peterborough ON Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service ...

Lithia

Service Advisor

Guelph, ON · On-site

CA$65K - CA$98K/yr

  • Medical

  • Dental

  • Life

Service Advisor - Pfaff Subaru, Guelph, ON N1K 0A4 At Pfaff Subaru ,we'rea passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven ...

Tirecraft

Service Advisor

Port Hope, ON · On-site

CA$22 - CA$28/hr

  • Medical

  • Dental

Service Advisor Port Hope Tirecraft, Port Hope ON Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor ...

Budds' Group of Companies

Service Advisor

Oakville, ON

  • Medical

  • Dental

  • Vision

  • PTO

Budds' Group has an immediate requirement for an experienced Service Advisor to join our successful Dealership Group in Oakville, Hamilton and Kitchener. In this key role, you will be responsible for ...

Budds' Group of Companies

Service Advisor

Oakville, ON · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Budds' Group has an immediate requirement for an experienced Service Advisor to join our successful Dealership Group in Oakville, Hamilton and Kitchener. In this key role, you will be responsible for ...

Mazda

SERVICE ADVISOR

Mississauga, ON · On-site

Queensway Automotive Group is looking for a Service Advisor at Erin Mills Mazda in Mississauga! Join Queensway Automotive Group for unparalleled benefits and competitive compensation. Our leadership ...

Morningside Nissan

Service Advisor

Toronto, ON · On-site

The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes ...

Myers Kanata Hyundai

Jr. Service Advisor

Kanata, ON · On-site

Overview The Junior Service Advisor is an entry-level position that supports the Service Department while delivering an exceptional customer experience. This role is designed for someone who is eager ...

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Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in Ontario

Service Advisor information

See Ontario salary details

$18K

$45.1K

$78.5K

How much do service advisor jobs pay per year?

As of Aug 13, 2026, the average yearly pay for service advisor in Ontario is $45,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Ontario? The most popular types of Service Advisor jobs in Ontario are:
What are popular job titles related to Service Advisor jobs in Ontario? For Service Advisor jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Ontario look for? The top searched job categories for Service Advisor jobs in Ontario are:
What cities in Ontario are hiring for Service Advisor jobs? Cities in Ontario with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,140 per year, or $21.7 per hour.

Service Advisor

Preferred Auto & Fleet Service

Thunder Bay, ON • On-site

$24 - $40/hr

Full-time

Re-posted 14 days ago

Job description

We're Preferred Auto & Fleet Service, and we're looking for an outgoing person and understanding problem solver to join our Thunder Bay, ON team as a full-time Automotive Service Advisor! This is the kind of place where you'll be treated like an actual human (not just another employee), and your work will directly play a part in our success.Here are just a few things our customers have to say about our team:"Helpful and accommodating""Courteous and timely""Very nice people that work here"If those describe you as well, keep reading to learn more about joining us!Service Advisor CompensationPay: $24.00 to $40.00/hour (based on experience and performance incentives)Schedule: 8:00 am to 5:00 pm, Monday through FridayPerks & Benefits:Consistent and stable full-time workDental, vision, and long-term disabilityExtended healthcareBonus structurePTOEmployee assistance programGrowth opportunitiesUniformsYOUR IMPACTOur Service Advisor is the bridge connecting our customers with our service team, creating positive outcomes while driving business revenue and furthering our reputation for excellence! Customer service will be a top priority as you speak with customers about their auto repair needs and answer their questions. You'll prepare accurate repair orders, present cost estimates to customers, and recommend additional services or upgrades when appropriate. Your ability to clearly explain repairs, build rapport with customers, and coordinate with a service team will help drive sales and satisfaction!WHAT YOU BRING TO THE TABLERequired1+ years of experience as an automotive service advisor or a similar customer service roleDesiredTime management skills for balancing your workflow in a fast-paced environmentStrong ability to sell auto repair and maintenance servicesExceptional communication and customer service skillsWHO WE AREPreferred Auto & Fleet Service is a trusted, family‑oriented shop known for going above and beyond with friendly, reliable auto repair and maintenance services. We've built an incredible reputation for excellence thanks to our knowledgeable team, clear communication, and heart for customer service. Our customers call us "TOTAL lifesavers," praise our drive to go "above and beyond," and say there's "no need to go anywhere else". We're transparent with our customers and employees, providing full digital automotive inspections and clear pathways to development. We prioritize stability, community, and a supportive work environment where juggling real life (kids, schedules, and everything in between) is understood and respected. If you're looking to build a lasting career with a talented team that values honesty, quality, and genuine care, you'll feel right at home with us.APPLY TODAY!Take the first step by completing our short initial application! Join a team that will help you grow and succeed!
Job Posted by ApplicantPro