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Service Advisor Manager Jobs in Ontario (NOW HIRING)

Lithia

Service Advisor

Unionville, ON · On-site

CA$35K - CA$65K/yr

  • Medical

  • Dental

  • Life

Service Advisor - BMW Markham, Markham, ON L3R 5M2 At BMW Markham ,we'rea passionate team dedicated ... Performs other duties as required by the Service Manager to ensure the successful operation of the ...

Lithia

Service Advisor

Concord, ON · On-site

CA$35K - CA$65K/yr

  • Medical

  • Dental

  • Life

Service Advisor - Audi Vaughan, Vaughan, ON L4K 2M9 At Audi Vaughan we'rea passionate team ... Performs other duties as required by the Service Manager to ensure the successful operation of the ...

Lithia

Service Advisor

Bolton, ON · On-site

  • Medical

  • Dental

  • Life

  • PTO

Service Advisor - Bolton Ford, Bolton, ON L7E 4C7 At Bolton Ford , we'rea passionate team dedicated ... Performs other duties as required by the Service Manager to ensure the successful operation of the ...

Tirecraft

Service Advisor

Peterborough, ON · On-site

CA$22 - CA$28/hr

  • Medical

  • Dental

Service Advisor Attersley Tirecraft, Peterborough ON Tirecraft Ontario is a proudly Canadian owned ... Provide Store Manager with assistance/input concerning product selection and inventory levels for ...

Lithia

Service Advisor

Guelph, ON · On-site

CA$65K - CA$98K/yr

  • Medical

  • Dental

  • Life

Service Advisor - Pfaff Subaru, Guelph, ON N1K 0A4 At Pfaff Subaru ,we'rea passionate team ... Performs other duties as required by the Service Manager to ensure the successful operation of the ...

Tirecraft

Service Advisor

Port Hope, ON · On-site

CA$22 - CA$28/hr

  • Medical

  • Dental

Service Advisor Port Hope Tirecraft, Port Hope ON Tirecraft Ontario is a proudly Canadian owned ... Provide Store Manager with assistance/input concerning product selection and inventory levels for ...

Bobcat of Brantford

Service Advisor

Brantford, ON · On-site

Service Advisor Service Advisor is a customer-facing role responsible for delivering an exceptional ... Reports to: Operations Manager Location: Bobcat of Brantford KEY RESPONSIBILITIES Customer ...

Bobcat of Brantford

Service Advisor

Brantford, ON · On-site

Reports to: Operations Manager Location: Bobcat of Brantford KEY RESPONSIBILITIES Customer ... service-related inquiries. * Act as a trusted advisor by identifying customer concerns and ...

Sault Nissan

Service Advisor

Sault Sainte Marie, ON

CA$1.7K/wk

  • Medical

  • PTO

Reports to:  Service Manager Type:  Permanent Full-Time Position Status:  Open position ... The Service Advisor is responsible for guiding the customer through the maintenance scheduling ...

Somerville Auto Group

Service Advisor

Toronto, ON · On-site

  • Medical

  • Dental

  • PTO

As a Service Advisor at Somerville Hino, you are a key point of contact for our customers and an ... Manage and maintain relationships with repeat customers and oversee assigned accounts. * Coordinate ...

Midas Auto Experts

Service Advisor

Mississauga, ON · On-site

CA$18 - CA$25/hr

  • Medical

  • Vision

Responsibilities The Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including: * Develop and ...

Lithia

Junior Service Advisor

Unionville, ON · On-site

CA$60K/yr

  • Medical

  • Dental

  • Life

Junior Service Advisor - Porsche Centre Markham, Markham, ON L3P 3M2 Porsche Centre Markham are in ... Performs other duties as required by the Service Manager to ensure the successful operation of the ...

Somerville Auto Group

Service Advisor

Toronto, ON · On-site

  • Medical

  • Dental

  • PTO

As a Service Advisor at Somerville Hino, you are a key point of contact for our customers and an ... Manage and maintain relationships with repeat customers and oversee assigned accounts. * Coordinate ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Ontario

Service Advisor Manager information

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the most commonly searched types of Service Advisor jobs in Ontario?

The most popular types of Service Advisor jobs in Ontario are:

What cities in Ontario are hiring for Service Advisor Manager jobs?

Cities in Ontario with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Service Advisor

Preferred Auto & Fleet Service

Thunder Bay, ON • On-site

$24 - $40/hr

Full-time

Re-posted 15 days ago

Job description

We're Preferred Auto & Fleet Service, and we're looking for an outgoing person and understanding problem solver to join our Thunder Bay, ON team as a full-time Automotive Service Advisor! This is the kind of place where you'll be treated like an actual human (not just another employee), and your work will directly play a part in our success.Here are just a few things our customers have to say about our team:"Helpful and accommodating""Courteous and timely""Very nice people that work here"If those describe you as well, keep reading to learn more about joining us!Service Advisor CompensationPay: $24.00 to $40.00/hour (based on experience and performance incentives)Schedule: 8:00 am to 5:00 pm, Monday through FridayPerks & Benefits:Consistent and stable full-time workDental, vision, and long-term disabilityExtended healthcareBonus structurePTOEmployee assistance programGrowth opportunitiesUniformsYOUR IMPACTOur Service Advisor is the bridge connecting our customers with our service team, creating positive outcomes while driving business revenue and furthering our reputation for excellence! Customer service will be a top priority as you speak with customers about their auto repair needs and answer their questions. You'll prepare accurate repair orders, present cost estimates to customers, and recommend additional services or upgrades when appropriate. Your ability to clearly explain repairs, build rapport with customers, and coordinate with a service team will help drive sales and satisfaction!WHAT YOU BRING TO THE TABLERequired1+ years of experience as an automotive service advisor or a similar customer service roleDesiredTime management skills for balancing your workflow in a fast-paced environmentStrong ability to sell auto repair and maintenance servicesExceptional communication and customer service skillsWHO WE AREPreferred Auto & Fleet Service is a trusted, family‑oriented shop known for going above and beyond with friendly, reliable auto repair and maintenance services. We've built an incredible reputation for excellence thanks to our knowledgeable team, clear communication, and heart for customer service. Our customers call us "TOTAL lifesavers," praise our drive to go "above and beyond," and say there's "no need to go anywhere else". We're transparent with our customers and employees, providing full digital automotive inspections and clear pathways to development. We prioritize stability, community, and a supportive work environment where juggling real life (kids, schedules, and everything in between) is understood and respected. If you're looking to build a lasting career with a talented team that values honesty, quality, and genuine care, you'll feel right at home with us.APPLY TODAY!Take the first step by completing our short initial application! Join a team that will help you grow and succeed!
Job Posted by ApplicantPro