ZipRecruiter

Log In

1

Service Advisor Manager Jobs in Ontario (NOW HIRING)

Henry Day Ford

CA$32K - CA$100K/yr

Flex Spending,Health Savings Account, EAP, Wellness Plan,Mental Health Support, Diabetes Management ... What you'll do as a Service Advisor: * Greet all customers promptly and professionally * Provide ...

Ken Garff Automotive Group

CA$32K - CA$100K/yr

Flex Spending,Health Savings Account, EAP, Wellness Plan,Mental Health Support, Diabetes Management ... What you'll do as a Service Advisor: * Greet all customers promptly and professionally * Provide ...

Stratford Subaru

Service Advisor

Stratford, ON · On-site

CA$55K - CA$70K/yr

We are seeking a Service Advisor to join our service team ... This role is responsible for managing the customer experience in the service department, from ...

ALLEN TURNER AUTOMOTIVE

CA$90K/yr

Whether you have experience as an Automotive Service Advisor or bring a strong background in ... Excellent time management and multitasking abilities in a fast-paced environment * Strong attention ...

401 Auto

RV Service Advisor

Innisfil, ON · On-site

CA$40K - CA$50K/yr

Customer-Focused Service Advisor - Be the Friendly Face of Our Service Department & Drive an ... Elite Business Management Groups offering a full line of automotive, recreational vehicle ...

401 Auto

RV Service Advisor

Innisfil, ON · On-site

CA$40K - CA$50K/yr

Customer-Focused Service Advisor - Be the Friendly Face of Our Service Department & Drive an ... Elite Business Management Groups offering a full line of automotive, recreational vehicle ...

401 Auto

Service Advisor - Sudbury

Sudbury, ON · On-site

CA$50K - CA$75K/yr

Customer-Focused Service Advisor - Be the Friendly Face of Our Service Department & Drive an ... Elite Business Management Groups offering a full line of automotive, recreational vehicle ...

401 Auto

Service Advisor - Sudbury

Sudbury, ON · On-site

CA$50K - CA$75K/yr

Customer-Focused Service Advisor - Be the Friendly Face of Our Service Department & Drive an ... Elite Business Management Groups offering a full line of automotive, recreational vehicle ...

Rush Enterprises

Service Advisor Leasing

Mississauga, ON · On-site

CA$30/hr

Reporting to the Service Manager in our lease and rental Service department, the Service Advisor is responsible for scheduling service repair work and regular maintenance for this location's lease ...

Hanover Honda

Automotive Service Advisor

Hanover, ON · On-site

We are currently hiring a dedicated Automotive Service Advisor to manage client relationships, coordinate with our shop technicians, and deliver a seamless repair experience for our Honda owners.

Fountain Tire

Automotive Service Advisor

Thunder Bay, ON · On-site

CA$25 - CA$35/hr

We're currently looking for an experienced, customer-focused Automotive Service Advisor to join our ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...

Fountain Tire

Automotive Service Advisor

Thunder Bay, ON

CA$25 - CA$35/hr

We're currently looking for an experienced, customer-focused Automotive Service Advisor to join our ... Market leading wages, a manager with a large support network, and the chance to learn and grow. If ...

Brandt

Service Advisor - Peterbilt

Vars, ON · On-site

Overview We are currently seeking a Service Advisor for our Vars Brandt Peterbilt location ... This position is responsible for assisting the service manager in maintaining accurate and on-time ...

previous pagenext page

Showing results 21-40

All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Ontario

Service Advisor Manager information

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Ontario?

The most popular types of Service Advisor jobs in Ontario are:

What cities in Ontario are hiring for Service Advisor Manager jobs?

Cities in Ontario with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Automotive Service Advisor

Henry Day Ford

CA$32K - CA$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

West Coast Toyota, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

Looking for:

  • Friendly and cooperative demeanor; quick to connect and build relationships with others
  • Unselfish and approachable with a preference for exciting, fast-paced work
  • Motivated, patient, conscientious, relaxed and cooperative team worker
  • Accommodating and analytical, while producing highly precise and accurate work

Why you'll love working with us:

  • Competitive compensation package and 401k with company match
  • Average Salary: $32,000-$100,000+/yearly = minimum wage + commissions/bonuses/incentives**
  • WellnessTime Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
  • Flex Spending,Health Savings Account, EAP, Wellness Plan,Mental Health Support, Diabetes Management Program,andParentalLeave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchase, parts, service and more!
**The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

What you'll do as a Service Advisor:

  • Greet all customers promptly and professionally
  • Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
  • Provide customers with updates, estimates, and inspection results in a timely manner
  • Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry
  • Review all completed work and recommendations and collect payments from customer
  • Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer's service history, schedule appointments, enter repair order information, and manage information
  • Provide excellent service and review the customer satisfaction survey to each customer

At first glance, there's nothing remarkable at Ken Garff. Our uniforms aren't flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you'll hear. Because listening isn't just something we do; it's part of who we are. It's how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We're just different that way.

Will you join us as a new Service Advisor? Will you throw your energy and focus behind what we're doing? Will you live our values and do things differently than you've ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.

#INDOTHER

Apply