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Senior Support Engineer Jobs in Wisconsin (NOW HIRING)

The Sr. Design Engineer will be responsible for carrying out the duties of the Design Engineering ... Support other engineers (Design, Electrical, Manufacturing) by providing design constraints and ...

Senior Quality Engineer

Waukesha, WI · On-site

$86K - $126K/yr

Eaton's Electrical Division is currently seeking a Senior Quality Engineer to join our team in ... Coordinates support of production manufacturing with problem solving, process improvements and ...

Overview Under the direction of the Engineering Manager, the Senior Engineering Technician will ... Support engineers in the development, validation, and commercialization of dehumidifier products ...

WI · On-site

$90 - $120/hr

Job Summary The Senior SCADA Engineer (P4) will be responsible for utility‑scale solar, wind and ... The goals of this position are to support the operation and development of plant SCADA, ensure ...

Senior Tooling Engineer

Milwaukee, WI · On-site

$102K - $141K/yr

Support Manufacturing Engineering with fixture refurbishment, modification, and updates as products ... Senior-level experience: * Demonstrated track record of owning mechanical design projects ...

Sr Data Engineer

Menomonee Falls, WI · On-site

$114K - $138K/yr

As a Sr. Data Engineer, you will design, build, and support scalable data solutions that enable faster, more reliable decision-making across engineering, test lab, and product development operations.

WI · On-site

$120 - $170/hr

Support plant Operations personnel in troubleshooting process issues and concerns. Develop and run ... Senior Engineer Five (5+) years' experience in an industrial setting in engineering or operations ...

Overview Under the direction of the Engineering Manager, the Senior Engineering Technician will ... Support engineers in the development, validation, and commercialization of dehumidifier products ...

Overview Under the direction of the Engineering Manager, the Senior Engineering Technician will ... Support engineers in the development, validation, and commercialization of dehumidifier products ...

Showing results 21-40

Senior Support Engineer information

See Wisconsin salary details

$22.7K

$104.2K

$160.5K

How much do senior support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior support engineer in Wisconsin is $104,230.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $125,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What are popular job titles related to Senior Support Engineer jobs in Wisconsin? For Senior Support Engineer jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Senior Support Engineer jobs in Wisconsin look for? The top searched job categories for Senior Support Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Senior Support Engineer jobs? Cities in Wisconsin with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $104,230 per year, or $50.1 per hour.

Senior Design Engineer

IEA

Kenosha, WI

Full-time

Re-posted 28 days ago


Job description

Job Summary: The Sr. Design Engineer will be responsible for carrying out the duties of the Design Engineering department, including design, research, prototyping, engineering documentation, estimating and process improvement. The Sr.

Design Engineer will report directly to the Manager of the Engineering Department. The Sr. Design Engineer will collaborate closely with design/purchasing and shop/assembly teams on design projects.

The Sr. Design Engineer will have the opportunity to work in a friendly work environment with a team that is dedicated and passionate about craftsmanship and innovation. The Sr.

Design Engineer will be responsible for all aspects of development of electro- mechanical design and verification. The Sr. Design Engineer will lead and communicate the fundamental aspects of mechanical and electro-mechanical systems-level design work.

The Sr. Design Engineer will serve as a technical knowledge base for new and current product projects. The Sr.

Design Engineer will mentor the Design Engineers and Jr. Design Engineers. Essential Duties and Responsibilities: Design heat transfer products for Engendren.

This may include radiator-based heat transfer products for IEA, or electro-mechanical modular data center systems for Silver Linings, and/or other products as they are developed from concept to production. All products must be designed in accordance with appropriate regulatory codes, best practices, and industry standards. Implement design with SolidWorks.

Process engineering change requests. Recommend and use CAD modeling packages for performance validation of the above - CFD and FEA. Support other engineers (Design, Electrical, Manufacturing) by providing design constraints and assisting with design sequence.

Establish standards for the tactical elements of modeling, detailing and integration with business systems (BOM, MRP, ISO). Work with Project Engineer/Manager to ensure product is delivered on schedule and within budget. Support production and testing teams with design input and feedback as required.

Development of internal design standards for components / systems listed above. Support warranty department in evaluating customer feedback and field occurrences. Physical Demands: Maximum lifting requirement (pounds): 10 (seldom).

Maximum moving requirement (pounds): 25 (seldom). Maintaining physical condition necessary for the following: Frequent sitting; infrequent standing, walking, kneeling, crouching, stooping, squatting, twisting upper body, or climbing. Working at heights off the ground up to: 10 (seldom).

Vision requirements: Close, distance, and peripheral vision; depth perception. Work Environment: Engendren.com 3 Work location(s): Office; metal fabrication/assembly shop. Exposure: May be exposed to Fumes, airborne particles, wet/humid (non-weather) conditions, toxic/caustic chemicals, moving mechanical parts/equipment as used on manufacturing floor

Personal protective equipment requirement: Safety toe shoes and Safety glasses with side shields when in factory areas. Position Requirements: Computer skills, abilities, and knowledge: o Mechanical design software (Solidworks or other equivalent 3D design software) o FEA and CFD packages experience preferred. o Working knowledge of MS Excel, Word, PowerPoint, Access, Visio, etc.

o Familiarity with MRP systems (CSI) Experience: Three to five years, or more, of engineering and design-related experience in mechanical (electro-mechanical) engineering arena. (Exposure to electrical systems- preferred) Working knowledge of UL, NEC, NFPA, ASME and ISO standards preferred Ability to communicate (oral/written) with employees and others. Knowledge of product and system design, construction, and operation Specific experience in the data center and heat transfer industry would be highly preferred.

Ability to prepare technical engineering documents (Solidworks) including prints and drawings. Knowledge of occupational hazards and the ability to follow safe work practices. Education: Bachelor's degree in mechanical engineering or Associate's degree in mechanical design or related field (considere.