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Senior Support Engineer Jobs in Oregon (NOW HIRING)

Ping Identity

Senior Technical Support Engineer - Elite

OR · On-site +1

$80K - $100K/yr

Team members work a varied schedule supporting our global customer base. Responsibilities Include: * You will be the dedicated engineers for our premium customers. Setting up troubleshooting sessions ...

New

KLA

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... PM work can be done with instruction of a manager or senior engineer. * Must successfully complete ...

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... PM work can be done with instruction of a manager or senior engineer. * Must successfully complete ...

KLA Corporation

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... PM work can be done with instruction of a manager or senior engineer. * Must successfully complete ...

Orbotech

Customer Support Engineer

Hillsboro, OR · On-site

$33.75 - $57.36/hr

... Support. The KLA Services organization partners with our field teams and customers in all business ... PM work can be done with instruction of a manager or senior engineer. * Must successfully complete ...

Posit

Senior IT Engineer

OR · On-site +1

The ideal candidate is a seasoned systems administrator and support engineer who has moved beyond ... the senior point of contact when issues exceed the scope of Tier 1 support. * Design and ...

KCL Engineering

Senior Electrical Engineer

Eugene, OR · On-site

$100K - $130K/yr

About the Role As a Senior Electrical Engineer, you will be responsible for the analysis and design ... Supervise and support engineers and designers, fostering leadership development. Conduct field ...

Lonza

Senior Mechanical Engineer

Bend, OR · On-site

$121K - $160K/yr

As a Senior Mechanical Engineer, you'll be responsible for overseeing the design, installation ... Support scheduling and coordinate work plan execution to ensure safe, high-quality, and on-time ...

Upsun (via Remote Woman)

Senior Manager, Support

OR · On-site +1

Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently ... Impact of a Senior Manager, Customer Support As a Senior Manager, Support - Americas, you are a ...

New

Curtiss-Wright

Senior Mechanical Engineer

Portland, OR

$94K - $125K/yr

Senior Mechanical Engineer Curtiss-Wright, Defense Electronics, a global leader in defense ... Support engineering releases and revisions * Support development testing and validation * Analyze ...

New

Curtiss-Wright

Senior Mechanical Engineer

Portland, OR · On-site

$94K - $125K/yr

Senior Mechanical Engineer Curtiss-Wright, Defense Electronics, a global leader in defense ... Support engineering releases and revisions * Support development testing and validation * Analyze ...

New

Curtisswright

Senior Mechanical Engineer

Portland, OR

$94K - $125K/yr

Senior Mechanical Engineer Curtiss-Wright, Defense Electronics, a global leader in defense ... Support engineering releases and revisions * Support development testing and validation * Analyze ...

New

Curtiss-Wright

Senior Mechanical Engineer

Portland, OR · On-site

$94K - $125K/yr

Senior Mechanical Engineer Curtiss-Wright, Defense Electronics, a global leader in defense ... Support engineering releases and revisions * Support development testing and validation * Analyze ...

New

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Oregon

Senior Support Engineer information

See Oregon salary details

$23.8K

$109.2K

$168.1K

How much do senior support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior support engineer in Oregon is $109,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,200.00 and $131,600.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Oregon?

For Senior Support Engineer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Oregon look for?

The top searched job categories for Senior Support Engineer jobs in Oregon are:

What cities in Oregon are hiring for Senior Support Engineer jobs?

Cities in Oregon with the most Senior Support Engineer job openings:

What are popular job titles related to Senior Support Engineer jobs in OR?

For Senior Support Engineer jobs in OR, the most frequently searched job titles are:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $109,179 per year, or $52.5 per hour.

Senior Technical Support Engineer - Elite

Ping Identity

OR • On-site, Remote

$80K - $100K/yr

Full-time

Posted yesterday

New

Job description

The Global Support Organization is the foremost interface between Ping and our valued customers and partners. Members of the Ping Identity Support Team are specialists in their field, responsible for providing an exceptional level of support.  We operate a follow-the-sun, multi-site, model. We work with our partners and customers twenty four hours a day on services that affect both their workforce and customers. We help our customers succeed in the application, administration, and maintenance of their Ping solutions.

You will report to the Support Team manager. Ping has developed a career ladder for support to ensure there is growth potential for all employees.

In this role there is an element of on-call, on rotation across the global team to ensure that response and resolution Service level agreements are met.

Team members work a varied schedule supporting our global customer base.

Responsibilities Include:

  • You will be the dedicated engineers for our premium customers. Setting up troubleshooting sessions and speaking with customers via phone will happen regularly
  • Investigate and reproduce issues in your own lab environment.
  • Manage customer expectations and ensure SLAs are being met
  • Communicate frequently follow up with the customer by phone, email, and internet meeting systems
  • Contribute to our knowledge base
  • Understand our business processes
  • Sharing knowledge, onboarding, and supporting other Engineers.

You Have:

  • Excellent understanding of how SaaS applications and supporting SaaS solutions operate
  • Troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers
  • Single Sign On (SAML, OAuth, OpenID, WS-Fed & JWT)
  • Experience with React, Angular, or Vue is a plus
  • Understanding of PKCE (Proof Key for Code Exchange) and biometric integration
  • Lightweight Directory Access Protocol and Directory Services, PKI, X.509 certificates, and 
  • Internet Protocols (HTTPS/SSL/TLS )
  • Networking including Load Balancers, Firewalls, IP, and DNS
  • Linux-based and Windows server OS management
  • Excellent communication skills and organization
  • Experience working in high-pressure environments
  •  

Desired Technology Exposure and Knowledge

  • Containerized Infrastructure - Docker / Kubernetes
  • API Management inc. Postman / cURL
  • Web-application servers (i.e. Apache, IIS, NGINX, Tomcat, WebSphere, and WebLogic)
  • Identity & Access Management or Federation experience with CA SiteMinder/IdentityMinder, IBM Identity and Access Manager, Oracle Access Manager
  • User Provisioning (SCIM)
  • Cloud Services such as Azure, O365, AWS, Google

Salary Range: $80,000 - $100,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

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