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Senior Support Engineer Jobs in Salem, OR (NOW HIRING)

SupportFinity™

AI Engineer, Sr

Newberg, OR · On-site

$140 - $220/hr

Overview The AI Engineer, Sr plays a key role in building and scaling applied artificial ... Support enterprise data governance by partnering with data owners to define data contracts and ...

A-dec, Inc.

AI Engineer, Sr

Newberg, OR

$109K - $150K/yr

Overview The AI Engineer, Sr plays a key role in building and scaling applied artificial ... Support enterprise data governance by partnering with data owners to define data contracts and ...

A-dec, Inc.

AI Engineer, Sr

Newberg, OR · On-site

$109K - $150K/yr

Overview The AI Engineer, Sr plays a key role in building and scaling applied artificial ... Support enterprise data governance by partnering with data owners to define data contracts and ...

ENTEK

Senior Control Systems Engineer

Lebanon, OR · On-site

$105K - $140K/yr

Join ENTEK as a Senior Control Systems Engineer ENTEK is excited to welcome a Senior Control ... Support after-hours troubleshooting when necessary This is a role where your expertise drives real ...

George Fox

Senior Systems Engineer

Newberg, OR · On-site

$110 - $150/hr

Providing support and troubleshooting for multiple systems used throughout the university ... A Senior Systems Engineer will design, manage, secure, and maintain the server, storage, and backup ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Salem, OR

Senior Support Engineer information

See Salem, OR salary details

$22.7K

$104.1K

$160.3K

How much do senior support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior support engineer in Salem, OR is $104,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,200.00 and $125,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Salem, OR?

For Senior Support Engineer jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Salem, OR look for?

The top searched job categories for Senior Support Engineer jobs in Salem, OR are:

What cities near Salem, OR are hiring for Senior Support Engineer jobs?

Cities near Salem, OR with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Salem, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $103,784 per year, or $49.9 per hour.

Senior Electrical Engineer

McCarl's Technical Services

Albany, OR • On-site

$107K - $139K/yr

Full-time

Re-posted 5 days ago

Job description

General Purpose:
The Senior Electrical Engineer is responsible for leading the electrical engineering and design of heavy industrial projects across the power, chemical, metals, and oil & gas sectors. The Senior Electrical Engineer ensures engineering deliverables are technically sound, consistent with established standards, and aligned with project schedule, cost, and MTS standards for safety, quality, and efficiency. Sr. Electrical Engineers may individually contribute to a project or may be asked to lead a team of engineers and designers on a project basis.
Essential Duties and Responsibilities:

  • Manage the creation of electrical and control deliverables (single line diagrams, lighting plans, panel layout drawings, I/O list, cause & effect matrix, etc.).
  • Review and advise on P&ID design as it relates to electrical and control discipline items.
  • Working knowledge of HMI, SCADA, DCS, PLCs, and ladder logic in modern and legacy systems.
  • Effective cross-discipline and cross-department communication and coordination.
  • Advise on design principles and standards.
  • Provide technical oversight, mentorship, and peer review to engineering staff.
  • Provides technical support on construction or operating sites, as needed.
  • Work on multiple projects on a continuous basis.
  • Ability to safely visit sites to walk down scope and meet with internal and external stakeholders.
  • Provide cost estimating support for electrical/instrumentation proposals (hours, quantities, etc.).
  • Participate in the recruitment, selection, onboarding, and professional development of team personnel.
  • Monitor and report weekly on the status of current design projects.
  • Communicates technical information effectively with clients, subcontractors, and vendors.
  • Effectively communicate and project the principles of the Talent Advantaged Roadmap.
  • Perform other duties as assigned by manager/supervisor.


Qualifications:

  • Bachelor's degree in Electrical Engineering or related discipline with 8+ years of experience in heavy industry design and construction.
  • Professional Engineer license is preferred.
  • Display a working knowledge of industry standard design practices and phased engineering delivery.
  • Understanding of design codes and standards (ATEX, UL, IEEE, ASCE, ACI, AISC, IBC, NEC, NFPA, etc.) and industry best practices.
  • Demonstrate effective interpersonal skills with all levels in the company.
  • Ability to effectively communicate technical information.
  • Ability to attain and promote good customer relationships (both internal and external).
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Basic computer skills in Microsoft Word with intermediate skills in Excel and Outlook.
  • Ability to safely visit sites to walk down scope and meet with internal and external stakeholders.
  • Possess (or ability to obtain) OSHA 30.

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