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Seasonal Call Center Supervisor Jobs (NOW HIRING)

We are hiring for a Call Center Supervisor in the Portland, OR area! Location : Portland, OR 97229 As a Call Center Supervisor, you will play a key leadership role in driving team performance ...

What You'll Do As a Call Center Supervisor, you'll lead from the front literally. This role is hands-on, with about 90% of your time spent on the floor coaching agents in real time. You'll be right ...

New

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

The Call Center Supervisor will be responsible for the direct supervision of a team of Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

The Call Center Supervisor will be responsible for the direct supervision of a team of IT Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

The Call Center Supervisor will be responsible for the direct supervision of a team of IT Call Center agents, ensuring that day-to-day operations run smoothly and that service delivery standards ...

Supervises and develops frontline call center staff in accordance with company policies, procedures, contractual requirements, and performance standards. Partners with management to achieve ...

About the Role The Call Center Supervisor is responsible for leading and managing a team of Phone Intake specialists to ensure complete, accurate, and timely intake of cases and exceptional inbound ...

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible ...

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Seasonal Call Center Supervisor information

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$29.5K

$63.8K

$109.5K

How much do seasonal call center supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for seasonal call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Seasonal Call Center Supervisor vs Call Center Team Lead?

AspectSeasonal Call Center SupervisorCall Center Team Lead
CredentialsCustomer service experience, leadership skillsCustomer service experience, leadership skills
Work EnvironmentTemporary seasonal call centers, high call volume periodsOngoing call center operations, regular shifts
Employer & IndustryRetail, holiday seasons, customer supportCustomer service departments, various industries
Search & Comparison IntentUnderstanding seasonal supervisory rolesComparing leadership roles in call centers

The Seasonal Call Center Supervisor and Call Center Team Lead roles share similar credentials and work environments, focusing on customer service and leadership. The supervisor role is typically temporary, aligned with seasonal peaks, while the team lead position is ongoing. Both roles are essential for managing call center teams, but the supervisor is more focused on overseeing seasonal operations during high-demand periods.

More about Seasonal Call Center Supervisor jobs

What cities are hiring for Seasonal Call Center Supervisor jobs?

Cities with the most Seasonal Call Center Supervisor job openings:

What are the most commonly searched types of Call Center Supervisor jobs?

The most popular types of Call Center Supervisor jobs are:

What states have the most Seasonal Call Center Supervisor jobs?

States with the most job openings for Seasonal Call Center Supervisor jobs include:

Infographic showing various Seasonal Call Center Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Supervisor

Camelback Resort

Tannersville, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Camelback Resort rating

5.2

Company rating: 5.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Job Title: Call Center Supervisor
Department: Call Center
Reports to: Director of Contact Center Operations
The Call Center Supervisor oversees daily reservations operations, supports and develops Reservation Sales Agents, monitors communication channels and performance metrics, and ensures an efficient, accurate, and guest-focused reservation experience.
Key Responsibilities:
  • Monitor all communication channels and dynamically adjust agent coverage to ensure appropriate response times and operational efficiency.
  • Support, coach, and motivate Reservation Sales Agents to achieve daily and department Key Performance Indicators (KPIs).
  • Monitor and utilize department tools and performance data, including ACD data models, 4 Keys, and 7 Essentials, to support team performance and operational goals.
  • Serve as a liaison between Reservations, Sales, Marketing, and other Resort departments to ensure accurate and timely communication of information, promotions, initiatives, and operational updates.
  • Ensure Reservation Sales Agents are informed of department initiatives, standards, policies, and procedures and provide ongoing coaching and feedback.
  • Assist guests across phone, email, chat, reservation systems, PMS, and website channels as needed to support department KPIs and provide exceptional service.
  • Handle guest concerns and complaints in a professional and appropriate manner, escalating issues when necessary.
  • Conduct audits of reservations for accuracy and completeness, ensuring proper documentation, adherence to policies, and minimization of errors.
  • Assist with recruiting, onboarding, training, coaching, and developing Reservation Sales Agents to build a knowledgeable, engaged, and results-driven team.
  • Identify individual and team training needs and coordinate appropriate training and development opportunities.
  • Monitor Agent performance across multiple communication channels and systems to ensure consistent service standards and efficient handling of guest inquiries.
  • Maintain positive working relationships and professional communication with associates throughout the Resort.
  • Lead by example by demonstrating professionalism, accountability, teamwork, and a strong commitment to guest service.
  • Support the Reservations Manager with operational initiatives, projects, and other departmental needs as assigned.
  • Perform other duties and/or projects as assigned by leadership.

Qualifications & Requirements:
  • Must be at least 18 years of age.
  • Prior supervisory or leadership experience in a fast-paced call center, reservations, hotel, or front desk environment preferred.
  • Must have a flexible work schedule, including weekends, evenings, and holidays, and be able to adjust schedules as needed to ensure appropriate floor coverage, particularly during peak seasons.
  • Strong interpersonal, coaching, problem-solving, and leadership skills.
  • Excellent verbal and written communication skills.
  • Ability to effectively interact with internal and external guests with patience, tact, and diplomacy.
  • Ability to work in a high-volume, fast-paced environment while prioritizing and managing multiple tasks.
  • Proficiency in Microsoft Office programs and the ability to learn and utilize reservation, communication, and property management systems.
  • Must be able to speak and read English; additional languages a plus.
  • Ability to sit or stand for extended periods of time while monitoring operations.
  • Ability to lift, carry, push, or pull light objects up to 25 lbs.
  • Ability to tolerate exposure to busy or noisy work areas.
  • Commitment to ensuring the safety and well-being of our guests and associates.
  • Ability to work in a fun, fast-paced environment.

What's in it for me:
  • Complimentary access to Camelbeach, Aquatopia, local amusement parks and more! Ski season passes for those working during the winter season. Plus, great friends & family perks.
  • Paid Training to gain skills, knowledge, and experience for professional development.
  • Not to be missed employee events throughout the season.
  • Referral Bonuses - invite your friends to work with you!
  • Competitive wages and advancement opportunities.
  • Interact with people from all over the world!
  • Next day pay, through PayActiv.
  • Tuition Reimbursement*
  • Medical, dental, vision, 401K*
  • Vacation and PTO*

*Full-Time status benefits
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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