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Remote Call Center Supervisor Jobs (NOW HIRING)

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Remote Call Center Supervisor Shifts: Vary Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote) Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote) **Must be available for any 8hr shifts within the ...

New

RemX

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Remote Call Center Supervisor (Experience Required)

Memphis, TN · Remote

$25/hr

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between ...

RemX

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Remote Call Center Supervisor $23/hr Seasonal

Olive Branch, MS · Remote

$23/hr

Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer ... Lead, coach, and support remote call center agents to ensure high‐quality service delivery. * Act ...

New

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

RemX

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$23/Hr. WFH Call Center Supervisor | Weekly Pay + Benefits Day 1

Las Vegas, NV · Remote

$23/hr

Join our team as a Seasonal Call Center Supervisor and play a key role in elevating customer ... Lead, coach, and support remote call center agents to ensure high‐quality service delivery. * Act ...

New

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

Remote Call Center Jacksonville, Florida, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1+ years experience Call center requires: Call center Remote in Jacksonville, FL Availability to ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Manage, coach, and develop remote supervisors and agents through virtual leadership and performance ...

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Identify and escalate issues to supervisors * Provide client service information to customers

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

New

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... supervisors Provide client service information to customers Research required information using ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... call center environment. The Customer Service Supervisor I position is responsible for ensuring ...

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Remote Call Center Supervisor information

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$29.5K

$63.8K

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How much do remote call center supervisor jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote call center supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote call center supervisor?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What is a remote call center supervisor?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

More about Remote Call Center Supervisor jobs

What cities are hiring for Remote Call Center Supervisor jobs?

Cities with the most Remote Call Center Supervisor job openings:

What are the most commonly searched types of Call Center Supervisor jobs?

The most popular types of Call Center Supervisor jobs are:

What states have the most Remote Call Center Supervisor jobs?

States with the most job openings for Remote Call Center Supervisor jobs include:

What job categories do people searching Remote Call Center Supervisor jobs look for?

The top searched job categories for Remote Call Center Supervisor jobs are:

Remote Call Center Supervisor jobs near you
Infographic showing various Remote Call Center Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Remote Call Center Supervisor

Pridestaff

Atlanta, GA • Remote

$28/hr

Full-time

Posted 2 days ago

New

Job description

Remote Call Center Supervisor

Shifts: Vary
Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote)
Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote)

**Must be available for any 8hr shifts within the 12 hour range, Holidays, and Weekends when business needs arise**

Pay Rate: $28/hour
Experience: 5 years of experience in a call center supervisor role. 
For immediate consideration, please apply with your up-to-date resume!


Remote Call Center Supervisor Job Summary: Work collaboratively to lead, coach, and support a team of virtual customer service representatives. Oversee daily call center operations, queue management, and service level agreement (SLA) adherence. 


Remote Call Center Supervisor Responsibilities:

  • Direct, mentor, and motivate a team of remote customer service representatives to ensure daily, weekly, and monthly performance goals are met.
  • Manage real-time call queue metrics, agent adherence, and operational adjustments.
  • Complete operational documentation, performance reports, and team metrics tracking.


Remote Call Center Supervisor Skills:

  • Excellent communication skills.
  • Must be computer savvy.
  • Possess strong leadership and coaching skills.
  • Proven ability to manage remote teams and handle escalations.


Remote Call Center Supervisor Requirements:

  • Must have a reliable high-speed internet connection and a dedicated, quiet work environment.
  • Proven minimum of 5 years of experience in a Call Center Supervisor or Team Lead role.
  • Strong technical proficiency with CRM software.
  • Demonstrated ability to lead, motivate, and manage a remote workforce independently.
  • Exceptional organizational, problem-solving, and written/verbal communication skills.


Benefits Of Working With PrideStaff:

  •  Medical, Rx, and Wellness Benefits
  •  Dental and Vision Plan Options
  •  Short-term Disability
  •  401(k) Retirement Plan
  •  Holiday Pay


Join Us.
PrideStaff Company Overview:
PrideStaff wants you to Succeed! We have dedicated Consultants that provide employment market insights and resources! We offer the support you need along the way. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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