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Remote Call Center Supervisor Jobs (NOW HIRING)

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Identify and escalate issues to supervisors * Provide client service information to customers

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

Call Center Representative - Remote

$16.50 - $20.50/hr

The primary function of the REMOTE Call Center Representative is to effectively handle all inbound support calls for Vision Innovation Partners affiliated Ophthalmology offices by providing ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... supervisors Provide client service information to customers Research required information using ...

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Health ...

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Health ...

Remote (Need to pass internet speed test) Department: Healthcare Operations / Call Center Reports ... GetixHealth is seeking a Call Center Supervisor to lead a high-performing team within our Health ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... call center environment. The Customer Service Supervisor I position is responsible for ensuring ...

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... to supervisors • Provide client service information to customers • Research required ...

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

... call center environment. The Customer Service Supervisor I position is responsible for ensuring ... Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ...

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... call center environment. The Customer Service Supervisor I position is responsible for ensuring ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... call center environment. The Customer Service Supervisor I position is responsible for ensuring ...

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Remote Call Center Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do remote call center supervisor jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Call Center Supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Call Center Supervisor position, and why are they important?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What is a Remote Call Center Supervisor job?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

More about Remote Call Center Supervisor jobs
What cities are hiring for Remote Call Center Supervisor jobs? Cities with the most Remote Call Center Supervisor job openings:
What are the most commonly searched types of Call Center Supervisor jobs? The most popular types of Call Center Supervisor jobs are:
What states have the most Remote Call Center Supervisor jobs? States with the most job openings for Remote Call Center Supervisor jobs include:
Remote Call Center

$16.50 - $20.50/hr

Other

Posted 11 days ago


Job description

About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems
Remote Call Center duties:
  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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