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Temporary Call Center Supervisor Jobs (NOW HIRING)

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead(s) to ensure policies and procedures are followed, and performance standards are met. Additionally ...

American 1 Credit Union

Call Center Supervisor

Jackson, MI · On-site

$61K/yr

Call Center Supervisor * Salary: $61,074.34 based on experience and qualifications. * Benefits start on day one: Health, Dental, Vision, Responsible Time Off * All offers of employment are contingent ...

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DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location El Paso, TX Travel Minimal FLSA Status Exempt (Salaried) Role Summary The Call Center Supervisor ...

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Temporary Call Center Supervisor information

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$109.5K

How much do temporary call center supervisor jobs pay per year?

As of Jul 4, 2026, the average yearly pay for temporary call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Call Center Supervisor, and why are they important?

To thrive as a Temporary Call Center Supervisor, you need experience in customer service, team leadership, and a solid understanding of call center operations, often supported by prior supervisory roles or relevant certifications. Familiarity with call management software, CRM systems, and workforce scheduling tools is typically required. Strong communication, conflict resolution, and motivational skills help you guide and inspire your team effectively, even within a short timeframe. These skills ensure smooth operations, high team performance, and continued customer satisfaction during transitional or peak periods.

What is the difference between Temporary Call Center Supervisor vs Customer Service Representative?

AspectTemporary Call Center SupervisorCustomer Service Representative
CredentialsExperience in call center operations, leadership skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall center management, team oversightCustomer support, inbound/outbound calls
Employer & Industry UsageCall centers, customer service firmsRetail, telecom, service industries
Common Search & ComparisonFocus on supervision and team managementFocus on direct customer interaction

The Temporary Call Center Supervisor oversees team performance and manages call center operations, requiring leadership experience. In contrast, Customer Service Representatives handle customer inquiries directly, focusing on communication skills. While both roles work in call centers, supervisors manage teams, whereas representatives focus on customer support.

What does a Temporary Call Center Supervisor do?

A Temporary Call Center Supervisor oversees the daily operations of a call center team for a limited period, such as during busy seasons or to cover for another supervisor. Their responsibilities include managing staff schedules, monitoring call quality, providing coaching and feedback to agents, and ensuring that performance targets are met. They also handle escalated customer issues and report on team metrics to higher management. The 'temporary' aspect means the position is not permanent and may last from a few weeks to several months depending on organizational needs.

What are some common challenges faced by a Temporary Call Center Supervisor, and how can they be effectively managed?

As a Temporary Call Center Supervisor, one common challenge is quickly adapting to the company’s policies, culture, and team dynamics within a limited timeframe. Additionally, you may need to address high call volumes or fluctuating staff availability. Effective management involves strong communication, rapidly building rapport with agents, and leveraging existing data and reporting tools to identify performance issues. Proactive problem-solving and flexibility are essential for maintaining service levels and supporting your team during your temporary assignment.
What cities are hiring for Temporary Call Center Supervisor jobs? Cities with the most Temporary Call Center Supervisor job openings:
What are the most commonly searched types of Call Center Supervisor jobs? The most popular types of Call Center Supervisor jobs are:
What states have the most Temporary Call Center Supervisor jobs? States with the most job openings for Temporary Call Center Supervisor jobs include:
Temporary Call Center Supervisor jobs near you
Temporary Call Center Agent - Spanish

Temporary Call Center Agent - Spanish

Glow Networks

Dallas, TX • On-site

$12/hr

Temporary

Posted 26 days ago

Job description

Temporary Call Center Agent - 12/2/2024 - 01/03/2025
Reports to: Call Center Supervisor
Department: Contact Center
Availability: 6:00pm - 11:00pm EST
Location: Remote, must be in the USA
Pay: $12 p/h W2
Position Summary: The Call Center Agent - Bilingual will take inbound customer service calls and make outbound sales calls to support customers. This is a short-term, remote project; therefore, Customer Service Agent experience is required. This position is responsible for handling a variety of our top accounts including handling inbound calls. All CSR's will be responsible for maintaining performance metrics associated with their designated assignments.
All agents on this project must have:
• Bilingual, Spanish & English
• Computer, MS Windows 7, 8.1 or 10
• Laptop or desktop (No tablet / No Chrome Book, No iPads)
• Mouse / phone (landline preferred) / High Speed Internet (60 mbps or higher)
• Quiet work area
• Available to start work on 12/02/2024
Essential Duties/Tasks/Responsibilities:
• Properly Document contact
• Adhere to individual, team and department performance goals
• Maintain professional attitude
• This is a temporary remote part position from 12/2/2024 - 01/03/202
• Hours Needed are from 6:00pm - 11:00pm EST
• Off Christmas and New Years Day with no holiday pay for these days
• Spanish Speaking needed (may consider non bilingual candidates)
• Must maintain confidentiality for company and customer
• Training hours are paid
• Training Schedule as follows:
• 12/2/24 - Welcome Training from 10am-12pm EST
• 12/3/24-12/6 - USC Training from 10am - 3pm EST
Minimum Job Requirements
• High School Diploma/GED required
• Minimum 2 years' Call Center experience is required
• Outbound call experience required
• Up to 5 years' customer service experience required
• Lead Generation Experience (PREFERRED)
• Strong verbal skills, ability to make high volume, short message, outbound calls
• Accurate typing and data entry
• Experience with Windows-based software and Internet browsing
• Reliable, Consistent
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
TMP Direct, in partnership with Glow Networks, is an Equal Opportunity Employer

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