ZipRecruiter

Log In

2

Remote Call Center Supervisor Jobs (NOW HIRING)

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

Kentucky Remote - KYEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

next page

Showing results 1-20

All JobsRemote Call Center Supervisor Jobs

Remote Call Center Supervisor information

See salary details

$29.5K

$63.8K

$109.5K

How much do remote call center supervisor jobs pay per year?

As of Jun 11, 2026, the average yearly pay for remote call center supervisor in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Call Center Supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Call Center Supervisor position, and why are they important?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What is a Remote Call Center Supervisor job?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

More about Remote Call Center Supervisor jobs
What cities are hiring for Remote Call Center Supervisor jobs? Cities with the most Remote Call Center Supervisor job openings:
What are the most commonly searched types of Call Center Supervisor jobs? The most popular types of Call Center Supervisor jobs are:
What states have the most Remote Call Center Supervisor jobs? States with the most job openings for Remote Call Center Supervisor jobs include:
What job categories do people searching Remote Call Center Supervisor jobs look for? The top searched job categories for Remote Call Center Supervisor jobs are:
Remote Call Center Supervisor jobs near you
Infographic showing various Remote Call Center Supervisor job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 20% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.
Remote Call Center Representative

Remote Call Center Representative

TechOp Solutions International

Las Vegas, NV • Remote

$16.50 - $20.50/hr

Full-time

Posted 8 days ago

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

Recruiter Note: Remote position, but Candidate must reside within Las Vegas, NV or nearby cities.

Duties: 

  • Answer and track incoming calls
  • Prepare and submit accurate, detailed reports in government systems
  • Accurately record all details in accordance with procedures
  • Conduct database and open-source research
  • Route and escalate calls appropriately
  • Other duties, as assigned

Requirements

  • 3 + years experience in a call center
  • Associates Degree (Preferred ), High school diploma or equivalent is required
  • Proven ability to multitask simultaneously communicating and inputting data
  • Strong written and verbal communication skills
  • Proficiency with telephony systems, CRMs, and Microsoft Office Suite.
  • Experience in handling sensitive information