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Sales Support Manager Jobs (NOW HIRING)

Sales Support Admin

Tampa, FL · On-site

$27/hr

Manage the Sales Support email inbox and address general inquiries. * Perform daily reporting and documentation duties, including: * Lost Sales Summary Reporting (various departments: Fresh, Candy ...

Manage the Sales Support email inbox and address general inquiries. * Perform daily reporting and documentation duties, including: * Lost Sales Summary Reporting (various departments: Fresh, Candy ...

In this role, you will help drive sales efficiency by managing a broad array of administrative and operational tasks that ensure seamless support for our sales organization. You'll play a key role in ...

Sales Support Admin

Tampa, FL · On-site

$27/hr

In this role, you will help drive sales efficiency by managing a broad array of administrative and operational tasks that ensure seamless support for our sales organization. You'll play a key role in ...

Sales Support Reports to ... Store Manager Location: Saint Leo University, 33701 State Road 52, Saint Leo, Florida 33574 ...

Sales Support Reports to: Store Manager Location: College of Central Florida, 3001 Southwest College Road #36,Ocala, Florida34474 Contract Type: Part-Time, Permanent Working hours: 20 hours per week ...

Sales Support Specialist

Fort Worth, TX

$21.50 - $29.25/hr

Develop and manage the onboarding roadmap for new sales team members. * Support sales reporting and marketing efforts, including creating PowerPoint presentations, newsletters, and managing the sales ...

Sales Support

Saint Joseph, MI · On-site

$16.25 - $21.50/hr

Coordinate and communicate with the General Sales Manager, Team Lead, Sales Representatives, and other sales support staff to meet our customer's expectations. * Perform other duties as assigned.

Sales Support

Saint Joseph, MI · On-site

$16.25 - $21.50/hr

Coordinate and communicate with the General Sales Manager, Team Lead, Sales Representatives, and other sales support staff to meet our customer's expectations. * Perform other duties as assigned.

Sales Support

Olathe, KS · On-site

$18.25 - $25.25/hr

You will help manage a variety of administration and sales support tasks for the department. This is an excellent opportunity for an entry-level candidate or someone interested in making a career ...

Candidate needs to travel worldwide with business managers. Bilingual skill is preferred. Qualifications Sales Support Job Responsibilities: - Supports sales and marketing managers by tracking ...

Pittsburgh, PA (hybrid remote) Pay Rate: $35 per hour Duration: 12 months Notes from the manager ... Provide sales and marketing support to the commercial team and independent sales representatives ...

Sales Support

Des Plaines, IL · On-site

$24 - $32/hr

Provide CRM administration support to sales team and commercial leaders. * Assist in recording of customer interactions, progress, and follow-ups in CRM to ensure accurate data. * Maintain an up-to ...

New

Manager, Strategic Sales Support SUMMARY This position is responsible for managing the MidMarket Sales Support team that works with assigned sales team members and other internal partners to provide ...

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Sales Support Manager information

See salary details

$21K

$71.7K

$103.5K

How much do sales support manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for sales support manager in the United States is $71,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $88,500.00 per year, depending on experience, location, and employer.

How does a Sales Support Manager typically collaborate with sales and marketing teams to drive results?

A Sales Support Manager acts as a crucial bridge between sales and marketing teams by ensuring that sales representatives have the necessary tools, resources, and information to close deals efficiently. They work closely with marketing to align messaging, coordinate campaigns, and provide feedback from customers and the sales floor. Regular meetings, shared performance metrics, and clear communication channels help streamline collaboration, ultimately improving customer experience and sales outcomes. This collaborative approach also allows the Sales Support Manager to identify process improvements and training needs, driving continuous growth.

What is the difference between Sales Support Manager vs Sales Coordinator?

AspectSales Support ManagerSales Coordinator
ResponsibilitiesOversees sales support teams, develops strategies, manages client relationshipsAssists sales teams with order processing, scheduling, and customer inquiries
Required SkillsLeadership, sales knowledge, communication, problem-solvingOrganizational skills, communication, customer service
Work EnvironmentOffice-based, managerial settingOffice or remote, support-focused
Common CertificationsSales or management certifications often preferredCustomer service or administrative certifications

The Sales Support Manager typically leads the support team, focusing on strategy and client relationships, while the Sales Coordinator handles day-to-day support tasks like order processing. Both roles require strong communication skills, but the manager position involves more leadership and strategic planning.

What is the highest salary for sales support?

The highest salaries for a Sales Support Manager can reach up to $80,000 to $100,000 annually, depending on experience, location, and company size. Senior roles with additional responsibilities or in high-cost areas may offer higher compensation, often supplemented with bonuses or commissions.

What does a Sales Support Manager do?

A Sales Support Manager oversees the team and processes that assist sales representatives in achieving their targets. They are responsible for streamlining sales operations, managing administrative tasks, coordinating between departments, and ensuring customer satisfaction. Their duties often include developing sales support strategies, analyzing sales data, and implementing tools to enhance efficiency. By managing and mentoring the sales support team, they help to remove obstacles for the sales force and contribute to the overall success of the organization.

What is the role of a sales support manager?

A sales support manager oversees activities that assist the sales team, including managing customer inquiries, preparing sales materials, coordinating with other departments, and ensuring smooth sales operations. They often use CRM software and require strong communication and organizational skills to improve sales efficiency and customer satisfaction.

Who is a Sales Manager's salary?

The salary of a Sales Support Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and industry. Many roles also include bonuses, commissions, or performance-based incentives, and strong communication and CRM skills are often required.

What are the key skills and qualifications needed to thrive as a Sales Support Manager, and why are they important?

To thrive as a Sales Support Manager, you need a strong background in sales operations, customer relationship management, and a bachelor’s degree in business or a related field. Proficiency with CRM platforms like Salesforce, Microsoft Office Suite, and sales analytics tools is typically required. Excellent communication, problem-solving, and leadership skills help you effectively support the sales team and coordinate cross-functional efforts. These abilities ensure efficient sales processes, improved client satisfaction, and achievement of revenue targets.

How much do support managers make in the US?

Support managers, including sales support managers, typically earn a median annual salary of around $60,000 to $80,000 in the US. Salaries vary based on experience, industry, location, and company size, with some earning over $100,000 with advanced skills and certifications.
More about Sales Support Manager jobs
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What job categories do people searching Sales Support Manager jobs look for? The top searched job categories for Sales Support Manager jobs are:
Infographic showing various Sales Support Manager job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 13% Part Time, and 14% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $71,673 per year, or $34.5 per hour.

Customer Service and Product Support Manager

FNA Group

Pleasant Prairie, WI

Full-time

Posted 2 days ago


Job description

SUMMARY:

FNA Group is a world-class manufacturer and industry leader in consumer and industrial pressure washers, as well as other outdoor power equipment. Our portfolio of highly regarded brands includes Simpson, Delco, and CRX. In addition, exclusive licensing partnerships with globally recognized names such as DeWalt, Stanley Black & Decker, and Craftsman further enhance FNA's market presence and brand recognition.

FNA Group is a dynamic organization experiencing exceptional growth, driven in large part by its ability to attract, develop, and retain top talent. We are seeking a Customer Service and Product Support Manager to join our team. An energetic, results-driven professional with strong multitasking and problem-solving abilities and the motivation to learn and grow in a fast-paced environment will be successful.


Primary Purpose:

The Customer Service and Product Support Manager is responsible for overseeing the order entry and sales support team, as well as all post-sale product support functions for FNA. This role manages internal customer service contact center, in addition to leading technical support, warranty, parts, and accessories teams.

The Customer Service and Product Support Manager is accountable for analyzing and delivering summarized reporting on customer reviews, call center interactions, and warranty trends. As a critical leadership role, the Customer Service and Product Support Manager helps ensure that all FNA products and brands consistently uphold FNA's Best-in-Class reputation while meeting and exceeding customer expectations.


Duties and Responsibilities:

  • Lead the sales support and order entry team supporting direct dealers, industrial customers, and international accounts.
  • Oversee the technical services team responsible for reviewing, diagnosing, and approving or denying service center warranty claims in accordance with established warranty policies and procedures.
  • Manage the analysis and consolidated reporting of customer call center activity, warranty claims, and returned product data to identify trends and improvement opportunities.
  • Direct the creation, maintenance, and ongoing updates of illustrated parts lists, including associated service parts and kits.
  • Oversee customer- and channel-specific service parts pricing files to ensure accuracy and consistency.
  • Leverage daily parts and accessory sales reports to support timely order fulfillment and customer shipments.

Qualifications:

  • Minimum of five years of supervisory experience in product support.
  • Strong critical thinking, decision-making, and problem-solving capabilities.
  • Proven ability to manage multiple priorities effectively in a fast-paced environment.
  • Experience analyzing data to drive process improvements and operational efficiencies.
  • Experience in the Outdoor Power Equipment or Durable Goods industries is preferred but not required.

Education/Certification:

  • Bachelor's degree in business management is preferred, but will consider equivalent combination of education and experience.

Management Responsibilities:

A team of 6 to 9 direct reports.