Yes Group Account Sales Support Manager - Global Marketing & Sales Company: Hitachi America, Ltd. Division: Marketing & Sales Transformation-GMS Location: Remote, US Status: Full-Time Hitachi is ...
Yes Group Account Sales Support Manager - Global Marketing & Sales Company: Hitachi America, Ltd. Division: Marketing & Sales Transformation-GMS Location: Remote, US Status: Full-Time Hitachi is ...
The Customer Service and Product Support Manager is responsible for overseeing the order entry and sales support team, as well as all post-sale product support functions for FNA. This role manages ...
The Customer Service and Product Support Manager is responsible for overseeing the order entry and sales support team, as well as all post-sale product support functions for FNA. This role manages ...
The Customer Service and Product Support Manager is responsible for overseeing the order entry and sales support team, as well as all post-sale product support functions for FNA. This role manages ...
The Customer Service and Product Support Manager is responsible for overseeing the order entry and sales support team, as well as all post-sale product support functions for FNA. This role manages ...
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Jacksonville, FL · On-site
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Sales Support Reports to: Store Manager Location: Florida State College Jacksonville (this role requires working across both the North and Downtown locations) Contract Type: Full-Time, Permanent ...
Sales Support Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave,Superior, Wisconsin 54880 Contract Type: Part-Time, Permanent Working hours: 20 hours per week or ...
Sales Support Reports to: Store Manager Location: University of Wisconsin-Superior, 1605 Catlin Ave,Superior, Wisconsin 54880 Contract Type: Part-Time, Permanent Working hours: 20 hours per week or ...
Sales Support Reports to: Store Manager Location: Florida State College Jacksonville (this role requires working across both the North and Downtown locations) Contract Type: Full-Time, Permanent ...
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Sales Support Reports to: Store Manager Location: Florida State College Jacksonville (this role requires working across both the North and Downtown locations) Contract Type: Full-Time, Permanent ...
Quick apply
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Quick apply
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Sales Support Reports to: Store Manager Location: College of Central Florida, 3001 Southwest College Road #36,Ocala, Florida34474 Contract Type: Part-Time, Permanent Working hours: 20 hours per week ...
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Quick apply
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Saint Joseph, MI · On-site
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Quick apply
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Coordinate and communicate with the General Sales Manager, Team Lead, Sales Representatives, and other sales support staff to meet our customer's expectations. * Perform other duties as assigned.
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Sales Support Manager information
See salary details
$21K - $28.5K
2% of jobs
$28.5K - $36K
16% of jobs
$36K - $43.5K
6% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$43.5K - $51K
7% of jobs
$51K - $58.5K
3% of jobs
$58.5K - $66K
2% of jobs
$66K - $73.5K
11% of jobs
The median wage is $74.3K / yr.
$73.5K - $81K
19% of jobs
$86.1K is the 75th percentile. Wages above this are outliers.
$81K - $88.5K
12% of jobs
$88.5K - $96K
11% of jobs
$96K - $103.5K
11% of jobs
$21K
$71.7K
$103.5K
How much do sales support manager jobs pay per year?
How does a Sales Support Manager typically collaborate with sales and marketing teams to drive results?
What is the difference between Sales Support Manager vs Sales Coordinator?
| Aspect | Sales Support Manager | Sales Coordinator |
|---|---|---|
| Responsibilities | Oversees sales support teams, develops strategies, manages client relationships | Assists sales teams with order processing, scheduling, and customer inquiries |
| Required Skills | Leadership, sales knowledge, communication, problem-solving | Organizational skills, communication, customer service |
| Work Environment | Office-based, managerial setting | Office or remote, support-focused |
| Common Certifications | Sales or management certifications often preferred | Customer service or administrative certifications |
The Sales Support Manager typically leads the support team, focusing on strategy and client relationships, while the Sales Coordinator handles day-to-day support tasks like order processing. Both roles require strong communication skills, but the manager position involves more leadership and strategic planning.
What does a Sales Support Manager do?
What are the key skills and qualifications needed to thrive as a Sales Support Manager, and why are they important?

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
(HAL) Remote Employees
Job ID:
R0133136
Date Posted:
2026-06-08
Company Name:
HITACHI AMERICA, LTD.
Profession (Job Category):
Sales, Marketing & Product Management
Job Schedule:
Full time
Remote:
Yes
Job Description:
Group Account Sales Support Manager - Global Marketing & Sales
Company: Hitachi America, Ltd.
Division: Marketing & Sales Transformation-GMS
Location: Remote, US
Status: Full-Time
Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share. This transformation is led by Global Marketing and Sales (GM&S) group, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi's portfolio. As part of the transformation activities a global account management structure is in place to represent Hitachi's voice to targeted customers, fully understanding their needs while increasing Hitachi's share of wallet. The Group Account Support Manager will play a pivotal role in orchestrating sales strategies and operations to drive business growth.
Key focus will be developing targeted initiatives and ensuring seamless execution that leads to measurable business growth. Key focus area will be ensuring cross Business Unit collaboration and shaping a compelling value proposition aligned with our One Hitachi account plan.
What you'll do
Customer Engagement & Strategic Workshops
- Lead the design and execution of customer-facing engagements, including:
- Account planning workshops
- Customer strategy sessions
- Executive briefings and summits
- Translate customer priorities into structured engagement agendas and narratives
- Facilitate sessions to:
- Identify business challenges
- Align stakeholders
- Co-create solution opportunities
- Ensure all engagements are outcome-driven, with clear linkage to revenue opportunities
Opportunity Shaping & Growth Enablement
- Support Group Account Managers (GAM) / Regional Account Manager (RAM) in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met.
- Convert customer discussions into clearly defined opportunity themes and pursuits
- Support GAMs/ RAMs in:
- Structuring opportunities
- Prioritizing high-value pursuits
- Aligning internal stakeholders
- Help define "so what" for the customer and articulate value propositions
Cross-BU Collaboration & One Hitachi Orchestration
- Act as the central orchestrator across Business Units for strategic accounts
- Bring together relevant capabilities across:
- Digital
- Energy
- Rail
- Industrial
- Enable integrated solution positioning aligned to customer priorities
- Facilitate alignment sessions to ensure unified messaging and approach
- Understanding business offering portfolio in detail, specific to account needs and ability to connect and support the opportunity pipeline momentum.
Account Strategy Support (Customer-Centric)
- Support GAM in refining account strategy based on customer insights
- Maintain visibility of:
- Customer priorities
- Key stakeholders
- Strategic themes
- Strategic opportunities with measurable outcomes
- Ensure account plans are grounded in real customer conversations, not internal assumptions
- Understanding account key stakeholders' relationship, mapping, networking and able to bridge offering values relevant to stakeholders.
Executive Engagement & Storytelling
- Support preparation for CXO-level interactions
- Develop:
- Executive narratives
- Customer-specific value propositions
- Strategic discussion materials
- Ensure all engagement materials are concise, insight-led, and outcome-oriented
Post-Engagement Momentum & Follow-Through
- Ensure clear articulation of:
- Next steps
- Ownership
- Opportunity pathways
- Drive momentum post customer interactions by:
- Aligning stakeholders
- Tracking strategic actions (light-touch, not operational reporting)
- Ensure continuity between engagements and deal progression
Continuous Improvement of Customer Engagement Model
- Capture best practices from customer engagements
- Contribute to building a repeatable "One Hitachi engagement model"
- To work with various consultants, third party service providers and ensure their deliverables are fully utilized and meets the purpose of account success.
What you'll bring to the team
- Bachelor's Degree or Diploma in either Engineering or Business
- Experience in Sales & Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist
- Excellent communication skills with an ability to influence both internally and externally
- Attention to detail and ability to manage multiple deadlines simultaneously.
- Strong analytical ability to build relationships.
- Willingness and openness to travel up to 15%
- Cultural sensitivity and openness to work in an international business environment across all time zones
Our team
Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide. With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S).
In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers.
Our values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge
If, like us, you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we'd love to hear from you.
For residents of Maine, Virginia, Illinois, Ohio, Colorado, District of Columbia, New Jersey only, as required under applicable pay transparency laws, the expected salary range for this position if filled remotely is $87,247 - $109,059. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America's variable pay program, subject to the program's conditions and restrictions.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.
About Hitachi Vantara
Sourced by ZipRecruiter
Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2017