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Sales Operations Program Manager Jobs in Riverside, CA

NewBasis LLC

Sales Operations Manager

Riverside, CA

$90K - $120K/yr

Sales Operations Manager SUMMARY OF RESPONSIBILITIES The Sales Operations Manager will contribute to the NewBasis vision of excellence by supporting our distributors and end-users in delivering ...

Esri

Director, Sales Operations

Redlands, CA · On-site

Lead the strategy and adoption of CRM and sales technology platforms. Ensure tools and data ... programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the ...

Rivian

Staff Program Manager, Sales Performance

Irvine, CA · On-site

$53K - $59K/yr

Own program-level success metrics while empowering operational teams to execute; hold cross ... program management, data analytics, sales programs, sales enablement, or sales operations ...

SAMYANG AMERICA INC

Sales Operations Specialist

Brea, CA · On-site

$27 - $33/hr

Manage operational processes including EDI registration and shipment coordination. * Ensure order accuracy, delivery scheduling, and logistics efficiency. * Manage Sales Operations & ERP systems.

Rivian

Remarketing Leadership Operations Lead

Irvine, CA · On-site

$102K - $127K/yr

Qualifications * 5+ years in business operations, program management, sales operations, or a similarly cross-functional commercial role * Demonstrated ability to lead complex, multi-stakeholder ...

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All JobsSales Operations Program JobsSales Operations Program Manager JobsSales Operations Program Manager Jobs in Riverside, CA

Sales Operations Program Manager information

See Riverside, CA salary details

$38.1K

$103.6K

$152.8K

How much do sales operations program manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for sales operations program manager in Riverside, CA is $103,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $115,800.00 per year, depending on experience, location, and employer.

How does a Sales Operations Program Manager typically collaborate with sales and cross-functional teams?

A Sales Operations Program Manager works closely with sales teams to streamline processes, implement tools, and analyze performance data to drive efficiency and effectiveness. They also coordinate with marketing, finance, and IT departments to align strategies and ensure smooth execution of sales programs. Effective communication and project management skills are essential, as the role often involves facilitating meetings, gathering requirements, and leading cross-functional initiatives. This collaborative environment provides opportunities to influence business outcomes and build strong professional relationships across the organization.

What is the difference between Sales Operations Program Manager vs Sales Operations Analyst?

AspectSales Operations Program ManagerSales Operations Analyst
CredentialsTypically requires a bachelor’s degree, often with project management or business certificationsUsually requires a bachelor’s degree in business, marketing, or related field
Work EnvironmentLeads projects, manages cross-functional teams, and develops strategic initiativesAnalyzes sales data, prepares reports, and supports sales teams with insights
Employer & Industry UsageCommon in tech, SaaS, and large sales organizationsWidely used across industries for sales support roles

The Sales Operations Program Manager focuses on managing sales projects and strategic initiatives, while the Sales Operations Analyst primarily analyzes sales data and supports sales teams. Both roles are essential in sales operations but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Sales Operations Program Manager, and why are they important?

To thrive as a Sales Operations Program Manager, you need strong analytical skills, project management expertise, and a solid understanding of sales processes, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, data visualization tools, and often certifications in project management (such as PMP) are commonly required. Excellent communication, problem-solving, and stakeholder management are standout soft skills for this role. These abilities are vital for optimizing sales strategies, driving operational efficiency, and supporting sales teams effectively.

What does a Sales Operations Program Manager do?

A Sales Operations Program Manager is responsible for optimizing and overseeing the processes, tools, and strategies that support a company's sales team. They analyze data, implement sales technologies, and coordinate cross-functional projects to improve sales efficiency and effectiveness. By developing best practices and ensuring smooth communication between departments, they help drive revenue growth and achieve sales targets. Their role often involves project management, process improvement, and collaboration with sales, marketing, and finance teams.
What are popular job titles related to Sales Operations Program Manager jobs in Riverside, CA? For Sales Operations Program Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Sales Operations Program Manager jobs in Riverside, CA look for? The top searched job categories for Sales Operations Program Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Sales Operations Program Manager jobs? Cities near Riverside, CA with the most Sales Operations Program Manager job openings:
Sales Operations Program Manager jobs near you
Sales Operations Manager

Sales Operations Manager

NewBasis LLC

Riverside, CA

$90K - $120K/yr

Full-time

Medical, Retirement

Posted 3 days ago

Job description

Sales Operations Manager

SUMMARY OF RESPONSIBILITIES

The Sales Operations Manager will contribute to the NewBasis vision of excellence by supporting our distributors and end-users in delivering excellent customer service by ensuring the accuracy and integrity of customer orders. The role is responsible for managing the order lifecycle from the quote process, to order entry into Syspro, to overseeing the delivery lead times and shipping process. The manager will work on important and complex customer service tasks with a high level of interaction with customers, the sales team, and operations, while effectively liaising with contacts across the organization with a high degree of professionalism.

The Sales Operations Manager will oversee a team of customer service representatives to ensure a best-in-class customer experience through the sales order life cycle.

Sales Operations Manager will perform the following duties:

  • Manage the complete sales order lifecycle.
  • Work as a liaison between Engineering, Marketing, Field Sales, and NewBasis customers regarding product requirements, application questions, and potential issue.
  • Serve as the primary point of contact for sales representatives in assigned territory (s), including building relationships and managing issues from beginning to endDirect the daily operation of the customer service team to ensure prompt service with our various stakeholders.
  • · Responsible for following all procedures while applying the profit matrix to all quotes and orders.
  • Review quotation requests promptly, secure competitive feedback as available, and submit quotation requests to regionals and the VP of Sales for comments if applicable.
  • Review purchase orders to ensure requirements are adequately defined and documented, that differences are resolved before order entry, and that NewBasis production can meet contractual requirements.
  • Maintain customer service procedures pertinent to the daily activities within the department.
  • Manage the EDI process from the initial transmission to shipping activity, input manual orders, credit check and coordinating until invoicing.
  • Provide information and analysis to support commercial activities (sales order updates amp; forecasting processes).
  • Participate in customer meetings amp; communication where appropriate.
  • Coordinate resolution of customer complaints, warranty replacements, returned goods, and discrepancies.
  • Provide post-shipping support and be responsible for shortages, overages and other claim investigations.
  • Maintain customer records.
  • Perform other duties as assigned by management.

KNOWLEDGE, SKILLS amp; ABILITIES

  • A minimum of 2 plus years experience in the construction of building materials sector.
  • Demonstrates the ability to learn, grow, and effectively handle ambiguity and change.
  • Strong bias toward action and self-driven.
  • Ability to work independently with minimal supervision.
  • Excellent presentation and communication skills.
  • Very high computer IQ with proficiency in Microsoft Office with SYSPRO highly desirable.
  • Travel 10-20% to maintain relationships with contractors, distributors, and specifiers

REPORTING RELATIONSHIPS

Reports directly to VP of Sales

EDUCATION amp; TRAINING

· A.A. Degree or Equivalent plus eight years of customer service and sales operations experience.

PERSONAL CHARACTERISTICS

  • Goes the extra mile
  • Competitive
  • People-oriented
  • Strong follow through
  • Enthusiastic
  • Respects others
  • Keeps promises
  • Tries new ideas
  • Asks why

LOCATION

No relocation benefit is being offered for this position. This person would work in the factory in Riverside, California office.

COMPENSATION

A highly competitive salary dependent upon the candidate’s background and experience. 2 weeks paid holiday, medical benefits, 401K with a match.

Contact

NewBasis

HR Director

714-499-7431

hmurua@newbasis.com

Apply