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Sales Operations Manager Jobs in Riverside, CA (NOW HIRING)

Sales Operations Manager SUMMARY OF RESPONSIBILITIES The Sales Operations Manager will contribute to the NewBasis vision of excellence by supporting our distributors and end-users in delivering ...

Sales Operations Manager

Brea, CA · On-site

$9.7K - $14K/mo

What You Will Do As A Sales Operations Manager As Sales Operations Manager, you will help drive business performance by improving sales processes, reporting, and tools across the region. You will ...

Overview Esri's Sales Operations team drives efficiency, scalability, and insight across our ... Lead the strategy and adoption of CRM and sales technology platforms. Ensure tools and data ...

Manage operational processes including EDI registration and shipment coordination. * Ensure order accuracy, delivery scheduling, and logistics efficiency. * Manage Sales Operations & ERP systems.

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Sales and Operations Lead Compensation: Base hourly pay for this position is $21.50 . At our ... Partner with management to monitor and respond to customer reviews across platforms. Store ...

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Order Management • Enter and process customer orders accurately in the SAP system. • Monitor ... Reporting & Administration • Generate sales reports, order status reports, and operational ...

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Implement and maintain CRM systems for tracking sales performance and customer data, serving as the local CRM Administrator and BI Super User for enhanced operational effectiveness. * Collaborate ...

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Order Management • Enter and process customer orders accurately in the SAP system. • Monitor ... Reporting & Administration • Generate sales reports, order status reports, and operational ...

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The Operations Manager will work closely with sales teams, factories, logistics providers, customers, and field service personnel to ensure projects and customer orders are executed efficiently and ...

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Sales Operations Manager information

See Riverside, CA salary details

$38.1K

$103.6K

$152.8K

How much do sales operations manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for sales operations manager in Riverside, CA is $103,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,900.00 and $115,800.00 per year, depending on experience, location, and employer.

What are Sales Operations Managers?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What Does a Sales Operations Manager Do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a Sales Operations Manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

What are some common challenges faced by Sales Operations Managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.
What job categories do people searching Sales Operations Manager jobs in Riverside, CA look for? The top searched job categories for Sales Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Sales Operations Manager jobs? Cities near Riverside, CA with the most Sales Operations Manager job openings:
Sales Operations Manager

Sales Operations Manager

NewBasis LLC

Riverside, CA

$90K - $120K/yr

Full-time

Medical, Retirement

Posted 9 days ago


Job description

Sales Operations Manager

SUMMARY OF RESPONSIBILITIES

The Sales Operations Manager will contribute to the NewBasis vision of excellence by supporting our distributors and end-users in delivering excellent customer service by ensuring the accuracy and integrity of customer orders. The role is responsible for managing the order lifecycle from the quote process, to order entry into Syspro, to overseeing the delivery lead times and shipping process. The manager will work on important and complex customer service tasks with a high level of interaction with customers, the sales team, and operations, while effectively liaising with contacts across the organization with a high degree of professionalism.

The Sales Operations Manager will oversee a team of customer service representatives to ensure a best-in-class customer experience through the sales order life cycle.

Sales Operations Manager will perform the following duties:

  • Manage the complete sales order lifecycle.
  • Work as a liaison between Engineering, Marketing, Field Sales, and NewBasis customers regarding product requirements, application questions, and potential issue.
  • Serve as the primary point of contact for sales representatives in assigned territory (s), including building relationships and managing issues from beginning to endDirect the daily operation of the customer service team to ensure prompt service with our various stakeholders.
  • · Responsible for following all procedures while applying the profit matrix to all quotes and orders.
  • Review quotation requests promptly, secure competitive feedback as available, and submit quotation requests to regionals and the VP of Sales for comments if applicable.
  • Review purchase orders to ensure requirements are adequately defined and documented, that differences are resolved before order entry, and that NewBasis production can meet contractual requirements.
  • Maintain customer service procedures pertinent to the daily activities within the department.
  • Manage the EDI process from the initial transmission to shipping activity, input manual orders, credit check and coordinating until invoicing.
  • Provide information and analysis to support commercial activities (sales order updates amp; forecasting processes).
  • Participate in customer meetings amp; communication where appropriate.
  • Coordinate resolution of customer complaints, warranty replacements, returned goods, and discrepancies.
  • Provide post-shipping support and be responsible for shortages, overages and other claim investigations.
  • Maintain customer records.
  • Perform other duties as assigned by management.

KNOWLEDGE, SKILLS amp; ABILITIES

  • A minimum of 2 plus years experience in the construction of building materials sector.
  • Demonstrates the ability to learn, grow, and effectively handle ambiguity and change.
  • Strong bias toward action and self-driven.
  • Ability to work independently with minimal supervision.
  • Excellent presentation and communication skills.
  • Very high computer IQ with proficiency in Microsoft Office with SYSPRO highly desirable.
  • Travel 10-20% to maintain relationships with contractors, distributors, and specifiers

REPORTING RELATIONSHIPS

Reports directly to VP of Sales

EDUCATION amp; TRAINING

· A.A. Degree or Equivalent plus eight years of customer service and sales operations experience.

PERSONAL CHARACTERISTICS

  • Goes the extra mile
  • Competitive
  • People-oriented
  • Strong follow through
  • Enthusiastic
  • Respects others
  • Keeps promises
  • Tries new ideas
  • Asks why

LOCATION

No relocation benefit is being offered for this position. This person would work in the factory in Riverside, California office.

COMPENSATION

A highly competitive salary dependent upon the candidate’s background and experience. 2 weeks paid holiday, medical benefits, 401K with a match.

Contact

NewBasis

HR Director

714-499-7431

hmurua@newbasis.com