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Sales Operations Manager Jobs in Quebec (NOW HIRING)

Arobas Personnel Inc.

VP Operations

Montreal, QC

Manage global sourcing and manufacturing operations, ensuring quality, delivery, compliance, and ... Ensure alignment across Sales, Finance, Design, and Product teams Systems & IT Oversight * Enhance ...

White Bay

$65K - $85K/yr

Ensure operational capacity, inventory availability, and sales support are in place to enable Canadian revenue growth, including the development of the company's first formal sales team. * Manage ...

TRJ TELECOM INC

Job Purpose Reporting to the Director of Operations, you will be responsible for managing the Project Management Center (PMF) operations planning to achieve and exceed the objectives set by the ...

Federal Express Corporation Canada

To supervise, coordinate and control warehouse and ramp operations to achieve maximum service ... FedEx management or LEAP/EXCEL endorsed Ability to lift 70 Lbs. and to maneuver any package ...

Fuze HR Solutions Inc.

CA$70K - CA$87K/yr

... OMNI, inventory, sales, and execution standards * Develop, structure, and deploy training ... Collaborate with Store Managers and internal teams to ensure proper understanding and application ...

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Sales Operations Manager information

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

More about Sales Operations Manager jobs

What are the most commonly searched types of Sales Operations jobs in Quebec?

The most popular types of Sales Operations jobs in Quebec are:

What are popular job titles related to Sales Operations Manager jobs in Quebec?

For Sales Operations Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Sales Operations Manager jobs in Quebec look for?

The top searched job categories for Sales Operations Manager jobs in Quebec are:

What cities in Quebec are hiring for Sales Operations Manager jobs?

Cities in Quebec with the most Sales Operations Manager job openings:

Sales Operations Manager jobs near you
Infographic showing various Sales Operations Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Assistant Manager, Training Operations

Montreal, QC • Hybrid

Airports Council International
See more jobs at Airports Council Internationalexternal

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Position: Assistant Manager, Training Operations

Department: Global Training

Reports to: Manager, Training Operations

Direct Reports: None

Location: Montreal, Canada

Duration: Temporary Contract (18 months)

Job Overview

The Assistant Operations Manager is an 18-month term position aligned with the duration of the GT Modernization Project. This role is required to maintain the stability and continuity of ACI Global Training daily operations while the Operations Manager dedicates 60% of her time to supporting said project.

The Assistant Operations Manager supports the Operations Manager in coordinating the day-to-day delivery of Global Training operations. The role provides operational oversight of training activities, monitors service levels, quality, and compliance with established procedures, and helps ensure all training programs are delivered efficiently and consistently. Working closely with Global Training coordination team and cross-functional teams, the Assistant Operations Manager identifies operational risks, supports continuous improvement and operational excellence.

Key Responsibilities

Operational Coordination & Oversight

Focus on overseeing the operation and the Coordinators.

  • Support the day-to-day coordination of training operations to ensure service levels, quality, and operational timelines are met.
  • Provide operational oversight and guidance to Coordinators by monitoring workload, SOP compliance, and delivery readiness.
  • Identify operational risks, resolve or escalate issues requiring management attention, and support business continuity during peak periods.
  • Support onboarding, coaching, and knowledge sharing to promote consistent operational practices.
  • Serve as the first point of contact for operational and delivery-related escalations.

Training Delivery Readiness

Focus specifically on ensuring individual training events are ready for delivery.

  • Oversee the readiness of instructor-led training sessions by validating course setup, instructor assignments, LMS configuration, participant enrollment, course materials, and logistical requirements to ensure successful training delivery.
  • Coordinate instructor onboarding and pre-delivery communications to ensure instructor preparedness.
  • Identify risks that may affect scheduled training delivery, implement mitigation actions where appropriate, and escalate high-impact issues.

Financial & Logistics Coordination

  • Monitor compliance with financial processes and timelines.
  • Ensure timely completion of purchase orders (POs), invoices, revenue-share reports, and course expense entries.
  • Oversee revenue invoicing and cancellations to ensure financial accuracy and compliance.

Cross-Functional Collaboration

  • Coordinate with Sales, Finance, Content, and Manager, Training Delivery and Enablement to support successful training delivery.
  • Communicate operational status, dependencies, and delivery risks to internal stakeholders.
  • Support implementation of operational and technology initiatives.

Continuous Improvement

  • Maintain operational documentation and support updates to SOPs.
  • Identify opportunities to improve processes, increase automation, and enhance operational efficiency.
  • Support data integrity, operational reporting, and governance initiatives.

Qualifications

Experience

  • Minimum 3 years of experience in operations, training administration, learning operations, or program coordination.
  • Experience supporting global instructor-led training operations.
  • Experience using Learning Management Systems (LMS)
  • Experience coordinating cross-functional operational activities in a fast-paced environment.

Knowledge

  • Learning Management Systems (LMS)
  • Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint, SharePoint)
  • Training operations, logistics, and service delivery processes
  • Process documentation and quality management
  • Operational reporting and performance metrics
  • Knowledge of AirTable is an asset

Core Competencies

  • Operational planning and coordination
  • Organization, prioritization and time management
  • Quality assurance and attention to detail
  • Problem-solving and sound judgment
  • Effective communication and stakeholder management
  • Collaboration and relationship building
  • Coaching and knowledge sharing
  • Continuous improvement mindset
  • Adaptability and resilience
  • Accountability and ownership

ACI World Values

The successful candidate must demonstrate and embody ACI World's values:

  • Stewardship

  • Member-focused

  • Integrity

  • Excellence

  • Collaboration

  • Innovation

  • Inclusivity

What we offer

  • A challenging and exciting position in an international and multicultural environment.

  • Hybrid work environment

  • 4 weeks of vacation/year.

  • 5 sick days/ year.

  • 5 mental wellness days/year.

  • Employee cell phone (iPhone) with TELUS Health virtual care included.

  • Health insurance coverage from your first day of employment.

  • RRSP company matching contributions

  • Opus/EXO Transit discount on monthly pass.

  • Employee recognition points earned to convert into redeemable gift cards

  • Very flexible employee monthly wellness account to use to achieve a greater work life balance

Apply