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It Operation Manager Jobs in Quebec (NOW HIRING)

Galvion

IT Manager

Montreal, QC

WHAT YOU WILL BE DOING The IT Operations Manager is responsible for the leadership, management, and continuous improvement of the organization's IT operational services, ensuring the secure, reliable ...

Air Canada

Operations Manager - Cabins

Dorval, QC · On-site

Monitor deployment of staff in co-ordination with Operation Managers - Resource Deployment and ... it relates to Cabin Environment Quality operations. * Manage staffing resources responsibly by ...

Air Canada

Operations Manager - Cabins

Dorval, QC · On-site

... it relates to cabin grooming. The role also focuses on maintaining safety standards, fostering a ... Monitor deployment of staff in co-ordination with Operation Managers - Resource Deployment and ...

HollisWealth

IT Incident Coordinator

Quebec, QC · Hybrid

As an IT Incident Coordinator, you will play a key role in coordinating, managing, and ... Has experience in operations, application support, infrastructure, or IT service management. * Has ...

New

HollisWealth

IT Incident Coordinator

Montreal, QC · Hybrid

As an IT Incident Coordinator, you will play a key role in coordinating, managing, and ... Has experience in operations, application support, infrastructure, or IT service management. * Has ...

New

Ardene

Operational Excellence Manager

Laval, QC · On-site

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with ... The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution ...

Caeus

Finance Manager, Operations

Montreal, QC · On-site

From HR professionals who shape our culture, to IT innovators driving technological advancements ... senior management, considering impacts on EVPs and VP Operations (labor rates, department ...

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It Operation Manager information

What is the difference between It Operation Manager vs Network Administrator?

AspectIT Operation ManagerNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains network infrastructure, configures hardware/software
Employer & Industry UsageCorporate IT departments, large organizationsIT service providers, corporate networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network setup and maintenance

The IT Operation Manager and Network Administrator roles share some certifications and work environments but differ mainly in scope. The IT Operation Manager oversees broader IT services and strategic planning, while the Network Administrator focuses specifically on network infrastructure and maintenance. Both roles are essential in corporate IT settings, but their responsibilities and career paths differ based on organizational needs.

What are IT Operation Managers?

IT Operation Managers are professionals responsible for overseeing and managing the daily operations of an organization's information technology department. They ensure that IT services and infrastructure run smoothly, handle system and network administration, and address technical issues as they arise. Their role often includes managing IT staff, coordinating projects, implementing best practices, and ensuring compliance with security and regulatory standards. They play a crucial role in supporting business operations by maintaining reliable and efficient IT systems.

What is the salary of an IT manager?

The average salary of an IT manager in the USA is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. Senior IT managers or those with specialized skills and certifications can earn higher salaries, often exceeding $160,000 annually.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and healthcare. Factors such as experience, certifications, location, and company size influence top-tier compensation levels.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite positions often earn $500,000 or more annually. Certain specialized professions like top-tier surgeons, successful entrepreneurs, and highly experienced IT executives, including IT Operations Managers with extensive experience and certifications, can also reach or exceed this income level, especially with bonuses and stock options.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need a solid background in IT infrastructure management, network administration, and project management, usually supported by a degree in computer science or a related field. Familiarity with ITIL frameworks, cloud platforms like AWS or Azure, and certifications such as CompTIA, Cisco, or PMP are commonly required. Strong leadership, communication, and problem-solving skills set exceptional candidates apart in this role. These skills ensure efficient IT operations, minimize downtime, and align technology initiatives with business goals.

What are some common challenges IT Operation Managers face when overseeing cross-functional teams?

IT Operation Managers often coordinate efforts among various departments, such as development, security, and support. A key challenge is ensuring clear communication and alignment on priorities, especially when teams have competing deadlines or objectives. Balancing resource allocation, managing incident response, and maintaining service level agreements can also require strong organizational skills. Building collaborative relationships and setting up regular check-ins are effective strategies to overcome these challenges and keep projects on track.

What does an IT operations manager do?

An IT operations manager oversees an organization's IT infrastructure, including networks, servers, and systems, ensuring they run efficiently and securely. They coordinate IT teams, implement policies, manage budgets, and troubleshoot technical issues to support business objectives. Strong leadership, technical knowledge, and familiarity with tools like ITSM platforms are essential for this role.
What are popular job titles related to It Operation Manager jobs in Quebec? For It Operation Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching It Operation Manager jobs in Quebec look for? The top searched job categories for It Operation Manager jobs in Quebec are:
It Operation Manager jobs near you
Infographic showing various It Operation Manager job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

IT Operation Incident Officer [#4948]

Alteo

Montreal, QC

Full-time

Re-posted 8 days ago

Job description

Alteo is looking for an IT Operation Incident Officer for a permanent position based in Montreal.

Your main role will be to contribute to the smooth technical running of operations, recommending and implementing methodological and technical solutions to optimize and guarantee the smooth running of operations, while ensuring compliance with processes and regulations.

Responsibilities:

> Participate in defining procedures to ensure service performance

  • Participate in the study and analysis of electronic payment platform requirements
  • Participate in the analysis of operability constraints
  • Participate in the industrialization of production and the implementation of the business recovery plan
  • Participate in the definition and implementation of operating procedures
  • Participate in the drafting of qualification and patch testing procedures

> Participate in customer support with the aim of meeting availability and reliability commitments

  • Participate in the handling and processing of requests and incidents
  • Participate in the definition of production prerequisites
  • Participate in the management of relationships between customers and publishers/service providers
  • Participate in the production of activity reports
  • Participate in the development of maintenance action plans
  • Participate in defining service tasks: alarms, scheduling, backups, and planning batch processing

> Participate in user support with the aim of ensuring that reported anomalies are processed

  • Participate in technical support for users (2nd and 3rd levels)
  • Participate in time-sensitive interventions during operational incidents (e.g., analysis, diagnosis, and resolution)
  • Participate in anticipating user needs and system developments
  • Participate in technical documentation
  • Participate in monitoring operational incidents, analyzing causes, and taking associated corrective measures

Profile:

  • DEC/BAC in IT or equivalent
  • 2-5 years of experience in a similar role
  • Writing technical specifications
  • Customer focus
  • Compliance with commitments (SLA)
  • Taking initiative
  • Anticipating problems
  • Reporting & Monitoring
  • Sense of initiative, flexibility
  • Team player
  • Ability to provide support and assistance
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Alteo est à la recherche d'un Responsable Opérations et Incidents pour un poste permanent basé à Montréal.

Votre rôle principal sera de participer au bon fonctionnement technique des opérations, la préconisation et la mise en œuvre des solutions méthodologiques et techniques permettant d’optimiser de garantir le bon déroulement des opérations, tout en veillant au respect des processus et réglementation.

Responsabilités:

> Participer à la définition des procédures dans le but d'assurer la performance des services

  • Participer à l’étude et l’analyse des besoins en matière de plateforme d'exploitation monétique
  • Participer à l’analyse des contraintes d’exploitabilité
  • Participer à l’industrialisation de la production et la mise en œuvre du plan de reprise des activités
  • Participer à la définition et la réalisation des procédures d'exploitation
  • Participer à la rédaction des procédures de qualification et de test des correctifs

> Participer au support client dans le but de respecter les engagements de disponibilité et de fiabilité

  • Participer à la prise en charge et le traitement des demandes et des incidents
  • Participer à la définition des prérequis de mise en production
  • Participer à la gestion de relation entre les clients et les éditeurs/fournisseurs de service
  • Participer à la production des rapports d'activité
  • Participer à l'élaboration des plans des actions de maintenance
  • Participer à la définition des tâches de servitude : alarmes, ordonnancement, sauvegardes et planifier les traitements (Batch)

> Participer au support utilisateurs dans le but de garantir le traitement des anomalies remontées

  • Participer au support technique aux utilisateurs (2e et 3e niveaux)
  • Participer à l'intervention sous contraintes de délais lors des incidents d’exploitation (e.g. analyse, diagnostic et résolution)
  • Participer à l'anticipation des besoins des utilisateurs et les évolutions du système
  • Participer à la documentation technique
  • Participer au suivi des incidents d’exploitation, en analysant les causes et prenant les mesures correctives associées

Profil:

  • DEC/BAC en IT ou l'équivalent
  • 2-5 années d'expérience dans un rôle similaire
  • Rédaction de spécifications techniques
  • Orientation Client
  • Respect des engagements (SLA)
  • Prise d'initiative
  • Anticipation des problèmes
  • Reporting & Monitoring
  • Sens de l'initiative, flexibilité
  • Joueur d'équipe
  • Capacité à apporter support et assistance