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It Operation Manager Jobs in Quebec (NOW HIRING)

Fed IT

IT Inventory Operations Technician

Montreal, QC · On-site

... an IT Inventory Operations Technician for a full-time temporary assignment based in Montreal ... Managing IT asset documentation and tracking records; Verifying incoming equipment against purchase ...

HollisWealth

IT Incident Coordinator

Quebec, QC · Hybrid

As an IT Incident Coordinator, you will play a key role in coordinating, managing, and ... Has experience in operations, application support, infrastructure, or IT service management. * Has ...

HollisWealth

IT Incident Coordinator

Montreal, QC · Hybrid

As an IT Incident Coordinator, you will play a key role in coordinating, managing, and ... Has experience in operations, application support, infrastructure, or IT service management. * Has ...

Sundae Creative

Manager, Agency Operations

Montreal, QC · On-site

If something is undocumented, you will bring structure to it. If a process is inconsistent across ... management platforms, time tracking tools, workflow systems, shared resource hubs, and operational ...

All

Key Responsibilities * Lead the day-to-day operations of the Montreal office. * Manage ... It's also a huge opportunity. McLarens is a premier independent loss adjusting and forensic ...

Ardene

Operational Excellence Manager

Laval, QC · On-site

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with ... The Operations Manager will lead initiatives that enhance consistency, efficiency, and execution ...

Vaco Recruiter Services

$100 - $150/hr

It is designed for an executive who can lead sales, influence delivery and talent, build scalable ... Business Scaling & Operational Alignment * Ensure the organization is operationally ready to ...

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All JobsIt Operation JobsIt Operation Manager JobsIt Operation Manager Jobs in Quebec

It Operation Manager information

What is an IT operation manager?

IT Operation Managers are professionals responsible for overseeing and managing the daily operations of an organization's information technology department. They ensure that IT services and infrastructure run smoothly, handle system and network administration, and address technical issues as they arise. Their role often includes managing IT staff, coordinating projects, implementing best practices, and ensuring compliance with security and regulatory standards. They play a crucial role in supporting business operations by maintaining reliable and efficient IT systems.

What are the key skills and qualifications needed to thrive as an IT operation manager?

To thrive as an IT Operations Manager, you need a solid background in IT infrastructure management, network administration, and project management, usually supported by a degree in computer science or a related field. Familiarity with ITIL frameworks, cloud platforms like AWS or Azure, and certifications such as CompTIA, Cisco, or PMP are commonly required. Strong leadership, communication, and problem-solving skills set exceptional candidates apart in this role. These skills ensure efficient IT operations, minimize downtime, and align technology initiatives with business goals.

What are some common challenges IT operation managers face when overseeing cross-functional teams?

IT Operation Managers often coordinate efforts among various departments, such as development, security, and support. A key challenge is ensuring clear communication and alignment on priorities, especially when teams have competing deadlines or objectives. Balancing resource allocation, managing incident response, and maintaining service level agreements can also require strong organizational skills. Building collaborative relationships and setting up regular check-ins are effective strategies to overcome these challenges and keep projects on track.

What is the difference between It Operation Manager vs Network Administrator?

AspectIT Operation ManagerNetwork Administrator
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains network infrastructure, configures hardware/software
Employer & Industry UsageCorporate IT departments, large organizationsIT service providers, corporate networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network setup and maintenance

The IT Operation Manager and Network Administrator roles share some certifications and work environments but differ mainly in scope. The IT Operation Manager oversees broader IT services and strategic planning, while the Network Administrator focuses specifically on network infrastructure and maintenance. Both roles are essential in corporate IT settings, but their responsibilities and career paths differ based on organizational needs.

Is IT operation manager a high paying job?

An IT Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. They often have strong technical skills, certifications, and management responsibilities, which can contribute to higher compensation compared to other IT roles.

What does an IT operations manager do?

An IT operations manager oversees the daily functioning of an organization’s IT infrastructure, including networks, servers, and systems. They coordinate IT teams, implement policies, ensure system security, and optimize technology performance to support business objectives.

What is the difference between IT manager and IT operations manager?

An IT Operations Manager oversees the daily functioning of an organization's IT infrastructure, including network, hardware, and software systems, ensuring smooth operations and incident resolution. An IT Manager typically has broader responsibilities, including strategic planning, project management, and aligning IT goals with business objectives, often managing teams and budgets. Both roles require technical knowledge, but the Operations Manager focuses more on operational stability, while the IT Manager emphasizes planning and leadership.

What are popular job titles related to It Operation Manager jobs in Quebec?

For It Operation Manager jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching It Operation Manager jobs in Quebec look for?

The top searched job categories for It Operation Manager jobs in Quebec are:

It Operation Manager jobs near you
Infographic showing various It Operation Manager job openings in Quebec as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution.

IT Operation Incident Officer [#4948]

Alteo

Montreal, QC

Full-time

Re-posted 29 days ago

Job description

Alteo is looking for an IT Operation Incident Officer for a permanent position based in Montreal.

Your main role will be to contribute to the smooth technical running of operations, recommending and implementing methodological and technical solutions to optimize and guarantee the smooth running of operations, while ensuring compliance with processes and regulations.

Responsibilities:

> Participate in defining procedures to ensure service performance

  • Participate in the study and analysis of electronic payment platform requirements
  • Participate in the analysis of operability constraints
  • Participate in the industrialization of production and the implementation of the business recovery plan
  • Participate in the definition and implementation of operating procedures
  • Participate in the drafting of qualification and patch testing procedures

> Participate in customer support with the aim of meeting availability and reliability commitments

  • Participate in the handling and processing of requests and incidents
  • Participate in the definition of production prerequisites
  • Participate in the management of relationships between customers and publishers/service providers
  • Participate in the production of activity reports
  • Participate in the development of maintenance action plans
  • Participate in defining service tasks: alarms, scheduling, backups, and planning batch processing

> Participate in user support with the aim of ensuring that reported anomalies are processed

  • Participate in technical support for users (2nd and 3rd levels)
  • Participate in time-sensitive interventions during operational incidents (e.g., analysis, diagnosis, and resolution)
  • Participate in anticipating user needs and system developments
  • Participate in technical documentation
  • Participate in monitoring operational incidents, analyzing causes, and taking associated corrective measures

Profile:

  • DEC/BAC in IT or equivalent
  • 2-5 years of experience in a similar role
  • Writing technical specifications
  • Customer focus
  • Compliance with commitments (SLA)
  • Taking initiative
  • Anticipating problems
  • Reporting & Monitoring
  • Sense of initiative, flexibility
  • Team player
  • Ability to provide support and assistance
@@@@@

Alteo est à la recherche d'un Responsable Opérations et Incidents pour un poste permanent basé à Montréal.

Votre rôle principal sera de participer au bon fonctionnement technique des opérations, la préconisation et la mise en œuvre des solutions méthodologiques et techniques permettant d’optimiser de garantir le bon déroulement des opérations, tout en veillant au respect des processus et réglementation.

Responsabilités:

> Participer à la définition des procédures dans le but d'assurer la performance des services

  • Participer à l’étude et l’analyse des besoins en matière de plateforme d'exploitation monétique
  • Participer à l’analyse des contraintes d’exploitabilité
  • Participer à l’industrialisation de la production et la mise en œuvre du plan de reprise des activités
  • Participer à la définition et la réalisation des procédures d'exploitation
  • Participer à la rédaction des procédures de qualification et de test des correctifs

> Participer au support client dans le but de respecter les engagements de disponibilité et de fiabilité

  • Participer à la prise en charge et le traitement des demandes et des incidents
  • Participer à la définition des prérequis de mise en production
  • Participer à la gestion de relation entre les clients et les éditeurs/fournisseurs de service
  • Participer à la production des rapports d'activité
  • Participer à l'élaboration des plans des actions de maintenance
  • Participer à la définition des tâches de servitude : alarmes, ordonnancement, sauvegardes et planifier les traitements (Batch)

> Participer au support utilisateurs dans le but de garantir le traitement des anomalies remontées

  • Participer au support technique aux utilisateurs (2e et 3e niveaux)
  • Participer à l'intervention sous contraintes de délais lors des incidents d’exploitation (e.g. analyse, diagnostic et résolution)
  • Participer à l'anticipation des besoins des utilisateurs et les évolutions du système
  • Participer à la documentation technique
  • Participer au suivi des incidents d’exploitation, en analysant les causes et prenant les mesures correctives associées

Profil:

  • DEC/BAC en IT ou l'équivalent
  • 2-5 années d'expérience dans un rôle similaire
  • Rédaction de spécifications techniques
  • Orientation Client
  • Respect des engagements (SLA)
  • Prise d'initiative
  • Anticipation des problèmes
  • Reporting & Monitoring
  • Sens de l'initiative, flexibilité
  • Joueur d'équipe
  • Capacité à apporter support et assistance