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Retention Manager Jobs (NOW HIRING)

Evoplay

Retention manager

: Retention Manager . - , . : * retention-, lifecycle ; * - engagement . : * direct marketing ; * ; * ; * , , . : * direct- : email, SMS, web push, app push, Telegram bot ; * Content-; * Design ...

Guardian Alarm

Customer Retention Manager

Southfield, MI · On-site

$13 - $18/hr

The Customer Retention Manager is responsible for leading Guardian Alarm's customer retention team and driving initiatives designed to improve customer loyalty, reduce attrition, and increase ...

Guardian Alarm

Customer Retention Manager

Southfield, MI

$13 - $18/hr

The Customer Retention Manager is responsible for leading Guardian Alarm's customer retention team and driving initiatives designed to improve customer loyalty, reduce attrition, and increase ...

New

Authorify

Retention Manager

Atlantic Beach, FL · On-site

Hold daily meetings with the retention team including training, educating and motivating. * Meet monthly KPI goals as defined by management. * Maintain detailed and accurate customer records and ...

Authorify

Retention Manager

Atlantic Beach, FL · On-site

Hold daily meetings with the retention team including training, educating and motivating. * Meet monthly KPI goals as defined by management. * Maintain detailed and accurate customer records and ...

Authorify

Retention Manager

Atlantic Beach, FL

Hold daily meetings with the retention team including training, educating and motivating. * Meet monthly KPI goals as defined by management. * Maintain detailed and accurate customer records and ...

Pearl West

Retention Manager

We're looking for a Retention Manager to own our customer lifecycle, grow subscriber LTV, and make sure more pets stay on the routines that help them thrive. This role sits at the intersection of ...

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Retention Manager information

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$24.5K

$52.5K

$85K

How much do retention manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for retention manager in the United States is $52,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Retention Manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What does a Retention Manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a Retention Manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

More about Retention Manager jobs
What cities are hiring for Retention Manager jobs? Cities with the most Retention Manager job openings:
What are the most commonly searched types of Retention jobs? The most popular types of Retention jobs are:
What states have the most Retention Manager jobs? States with the most job openings for Retention Manager jobs include:
What job categories do people searching Retention Manager jobs look for? The top searched job categories for Retention Manager jobs are:
Retention Manager jobs near you
Infographic showing various Retention Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 61% Full Time, 35% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,530 per year, or $25.3 per hour.

Retention manager

Evoplay

Remote

Other

Posted 8 days ago

Job description

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