ZipRecruiter

Log In

1

Retention Coordinator Jobs (NOW HIRING)

KITSCH LLC

Retention Coordinator

Retention Coordinator Kitsch is a certified female and minority-owned global beauty brand. Our products are in over 32,000 retailers across 92 countries. We make everyday essentials that make you ...

Kitsch LLC

Retention Coordinator

Los Angeles, CA ยท Remote

LATAM Candidates The Role As our Retention Coordinator, you'll be the engine behind every email, SMS, and push notification we send. You'll take full ownership of our retention calendar, building and ...

Kitsch LLC

Retention Coordinator

Los Angeles, CA ยท On-site +1

LATAM CandidatesThe Role As our Retention Coordinator, you'll be the engine behind every email, SMS, and push notification we send. You'll take full ownership of our retention calendar, building and ...

Talentoma

$4.9K - $5.4K/mo

Remote Customer Retention Coordinator ๐Œ๐จ๐ง๐ญ๐ก๐ฅ๐ฒ ๐๐š๐ฒ : $4,900 - $5,400 USD per month ๐’๐ฎ๐ฆ๐ฆ๐š๐ซ๐ฒ: The Remote Customer Retention Coordinator organizes ...

Kyruus

Renewal & Retention Coordinator

Nashville, TN ยท On-site

Renewal Coordinator RevSpring is seeking a detail-oriented Renewal Coordinator to support our contract renewal operations. This role is an excellent opportunity for a self-motivated professional to ...

next page

Showing results 1-20

All JobsRetention JobsRetention Coordinator Jobs

Retention Coordinator information

See salary details

$29K

$50.8K

$74K

How much do retention coordinator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for retention coordinator in the United States is $50,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a retention coordinator do?

A Retention Coordinator is responsible for developing and implementing strategies to improve customer or employee retention. They analyze data, identify trends, and engage with individuals to enhance satisfaction and loyalty. Their role often involves communication, problem-solving, and collaboration with different departments to address concerns and improve experiences.

What are the key skills and qualifications needed to thrive as a retention coordinator?

A successful Retention Coordinator typically possesses strong analytical abilities, organizational skills, and a background in customer service or account management. Familiarity with CRM software, data analysis tools, and customer engagement platforms is usually required. Outstanding communication, problem-solving, and relationship-building skills are essential soft skills for excelling in this position. These competencies help drive customer loyalty, address retention challenges, and contribute to overall business growth.

What are some typical challenges a retention coordinator faces on the job?

Retention Coordinators often encounter challenges such as identifying early warning signs of customer dissatisfaction, balancing multiple priorities, and implementing effective initiatives to reduce churn. They must proactively address client concerns, analyze feedback, and collaborate closely with sales, support, and marketing teams to optimize the customer experience. Adapting quickly to changing customer needs and industry trends is essential for ongoing success. Overcoming these challenges allows Retention Coordinators to make a meaningful impact on overall customer satisfaction and company performance.

More about Retention Coordinator jobs

What cities are hiring for Retention Coordinator jobs?

Cities with the most Retention Coordinator job openings:

What are the most commonly searched types of Retention jobs?

The most popular types of Retention jobs are:

What states have the most Retention Coordinator jobs?

States with the most job openings for Retention Coordinator jobs include:

What are popular job titles related to Retention Coordinator jobs?

For Retention Coordinator jobs, the most frequently searched job titles are:

Retention Coordinator jobs near you
Infographic showing various Retention Coordinator job openings in the United States as of September 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,773 per year, or $24.4 per hour.

Retention Coordinator

Austin, TX โ€ข On-site

Huston-Tillotson University
Educationย โ€ขย 51 - 200 employees
Learn more about Huston-Tillotson Universityexternal

$53K/yr

Other

Re-posted 25 days ago

Job description

Retention Coordinator
Center for Academic Excellence
POSITION SUMMARY
The Retention Coordinator provides oversight and guidance in the program planning, coordination, and early monitoring to increase student retention. The Retention Coordinator will be responsible for 1) providing management and oversight of the Early Monitoring Alert Program; 2) training and dissemination of information to Academic Coaches; 3) administration of the RAM Radar web-based monitoring system; 4) supervising, training, and development of peer tutors; 5) and coordination of various programs and activities designed to improve student retention and promote students' academic, social, and personal development.
TASKS & RESPONSIBILITIES
  • Coordinate, implement and evaluate the Early Monitoring Alert Program for students on academic probation.
  • Maintain all records associated with retention and prepare monthly reports of student attendance, workshop attendance, etc. as required.
  • Serve as a Retention Coordinator for a core of students and assist with supervising, planning, developing, and assessing the program.
  • Prepare and provide continual updates to Master Roster of students and provide retention reports to record student attendance and participation.
  • Assist in the implementation, training and development for faculty, staff, and students of the RAM Radar web-based monitoring system.
  • In collaboration with the Director of CAE, Institutional Research and Assessment, and Enrollment Management, assist in the planning, development, and implementation of an annual calendar of academic enrichment and life skills workshops for CAE students.
  • Develop and facilitate SAP (Satisfactory Academic Progress) workshops to educate students about their academic standing.
  • Provide assessment and evaluation of program at end of academic year and provide statistical data and reports related to program participation and completion at the end of each semester.
  • Performs all other relevant duties as assigned.
QUALIFICATIONS
  • Bachelor's degree required.
  • Minimum of 3 years of experience in working in Higher Education or K-12.
  • Previous supervisory and management experience.
  • Knowledge of or experience compiling and assessing statistical data.
KNOWLEDGE, SKILLS, & ABILITIES
  • Ability to learn and apply new information quickly and easily.
  • Excellent communication skills (oral and written).
  • Ability to multitask and meet scheduled deadlines.
  • Strong interpersonal and organizational skills.
  • Excellent computer skills with experience using Microsoft Word, Excel, and PowerPoint.
SUPERVISION
  • This position reports to the Director of Center for Academic Excellence
SALARY RANGE
  • $53,000 Annually, plus benefits
POSITION STATUS
  • Full-time, in-person

SETTING
Founded in 1875, Huston-Tillotson University is Austin's first institution of higher education. The University is an independent, liberal arts, church-related, historically black institution located on a 23-acre tree-lined campus near downtown Austin, Texas. The University is affiliated with United Methodist Church, the United Church of Christ, and the United Negro College Fund. Undergraduate, four-year degrees in business, education, the humanities, natural sciences, and social sciences are awarded. Huston-Tillotson University is multi-cultural, multi-ethnic, and multi-faith, and welcomes students of all ages, races, and religions. All faculty are engaged in a range of activities, their primary focus is teaching. The student-teacher ratio is 15 to one, which allows an environment of personalized attention to students.

Apply