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Retention Coordinator Jobs (NOW HIRING)

KITSCH LLC

Retention Coordinator

Retention Coordinator Kitsch is a certified female and minority-owned global beauty brand. Our products are in over 32,000 retailers across 92 countries. We make everyday essentials that make you ...

New

Uakron

Retention Coordinator

Akron, OH · On-site

$47K/yr

... coordinating onboarding experiences, delivering student success programming, and developing initiatives that promote academic achievement, retention, and persistence. * Develop and implement ...

UAkron

Retention Coordinator

Akron, OH · On-site

... coordinating onboarding experiences, delivering student success programming, and developing initiatives that promote academic achievement, retention, and persistence. Develop and implement ...

Kitsch LLC

Retention Coordinator

Los Angeles, CA · Remote

LATAM Candidates The Role As our Retention Coordinator, you'll be the engine behind every email, SMS, and push notification we send. You'll take full ownership of our retention calendar, building and ...

New

Switchyards, Inc.

Retention Coordinator ()

Atlanta, GA · On-site

We're on the hunt for a contract Retention Coordinator to join us in 2026 for 20 hours per week, with the opportunity to become a full-time role in 2027. For that reason, Atlanta-based is preferred.

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$74K

How much do retention coordinator jobs pay per year?

As of Aug 20, 2026, the average yearly pay for retention coordinator in the United States is $50,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a retention coordinator do?

A Retention Coordinator is responsible for developing and implementing strategies to improve customer or employee retention. They analyze data, identify trends, and engage with individuals to enhance satisfaction and loyalty. Their role often involves communication, problem-solving, and collaboration with different departments to address concerns and improve experiences.

What are the key skills and qualifications needed to thrive as a retention coordinator?

A successful Retention Coordinator typically possesses strong analytical abilities, organizational skills, and a background in customer service or account management. Familiarity with CRM software, data analysis tools, and customer engagement platforms is usually required. Outstanding communication, problem-solving, and relationship-building skills are essential soft skills for excelling in this position. These competencies help drive customer loyalty, address retention challenges, and contribute to overall business growth.

What are some typical challenges a retention coordinator faces on the job?

Retention Coordinators often encounter challenges such as identifying early warning signs of customer dissatisfaction, balancing multiple priorities, and implementing effective initiatives to reduce churn. They must proactively address client concerns, analyze feedback, and collaborate closely with sales, support, and marketing teams to optimize the customer experience. Adapting quickly to changing customer needs and industry trends is essential for ongoing success. Overcoming these challenges allows Retention Coordinators to make a meaningful impact on overall customer satisfaction and company performance.

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What are the most commonly searched types of Retention jobs?

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What states have the most Retention Coordinator jobs?

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Retention Coordinator jobs near you
Infographic showing various Retention Coordinator job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,773 per year, or $24.4 per hour.

Retention Coordinator

Kentucky Community & Technical College System

Lexington, KY • On-site

$18/hr

Full-time, Part-time

Posted 15 days ago

Job description

Retention Coordinator

Apply now Job no: 496731
Work type: Part-time
Location: Lexington, KY
Categories: Staff

Title: Retention Coordinator

Salary Range: $18 hourly

Contract Term Length: Not Applicable

Standard Hours: 25-30 weekly

Work Location: On-Site

FLSA Status: Non-Exempt

College: Bluegrass Community & Technical College

Campus Location: Bluegrass C&TC - Newtown Pike Campus

Department: Academics, & Student Services

Job Summary

The Retention Coordinator assists with the promotion, facilitation, and management of day-to-day operations and services of the Success & Retention area including retention activities and programs. Supports various programs and activities related to the promotion of student success and academic persistence. Works closely with the Director of Retention/Early Alert to assist with the development and implementation of co-curricular academic activities and programs, retention and outreach initiatives, and student learning communities. Performs general student outreach and assists in the supervision of student support staff. The Retention Coordinator reports to the Director of Retention/Early Alert.

Job Duties:

  • Co-supervises, trains, and recruits student support staff.
  • Assists with management of the Early Alert System (Starfish), including assisting with training and supporting faculty and staff across the institution.
  • Supports Early Alert activities and interventions at BCTC, including individual outreach and large-scale call and text campaigns.
  • Assists the Director of Retention/Early Alert with the development and facilitation of BCTC Student Learning Communities, including Jumpstarts and Success Academies.
  • Facilitates, promotes, and supports retention and engagement initiatives related to the promotion of student success and academic persistence, including marketing, outreach, and student recruitment.
  • Assists Director of Retention/Early Alert with data collection and analysis to assess trends and new initiatives related to retention and student success.
  • Supports promotion and marketing of BCTC Success & Retention activities and programming during college resource fairs, student events, and other area-related activities (i.e. tabling).
  • Actively supports the mission of a comprehensive community and technical college and student success and completes duties and responsibilities in compliance with college standards and policies.
  • Assumes other duties and responsibilities as assigned.

Minimum Qualifications:

  • Bachelor's degree or Associate's degree and two (2) years related experience
  • Excellent communication skills, both written and verbal, with the ability to convey complex information to a variety of audiences.
  • Demonstrates strong self-motivation, organization, and the ability to work effectively with minimal supervision.
  • Familiarity with best practices in student retention and academic success.
  • Commitment to fostering a supportive campus environment that promotes student success for all students.
     

Preferred Qualifications:

  • Bachelor's degree in education, social work, communications, or community leadership
  • At least two years of experience in teaching or student support services.
  • Proficiency in Microsoft Office Suite, especially Excel and other relevant software applications.
  • Experience in student outreach, programming, or teaching.
  • Experience supervising student employees strongly desired.
  • Familiarity with student information systems and creative marketing solutions.

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Advertised: 04 Aug 2026 Eastern Daylight Time
Applications close: 19 Aug 2026 Eastern Daylight Time

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