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Retention Manager Jobs in Missouri (NOW HIRING)

Rent One

Client Retention Specialist

Crystal City, MO · On-site

$12 - $16.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

New

Rent One

Client Retention Specialist

Troy, MO · On-site

$13 - $17.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Dexter, MO · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Saint Louis, MO · On-site

$13.75 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Crystal City, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RNR Tire Express

Client Retention Specialist

Poplar Bluff, MO · On-site

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST (Customer Service / Collections) RNR Tire Express - Midwest is proud to ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RNR Tire Express

Client Retention Specialist

Poplar Bluff, MO

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST (Customer Service / Collections) RNR Tire Express - Midwest is proud to ... Manage past due accounts including working with clients to get their accounts in good standing with ...

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Retention Manager information

See Missouri salary details

$21.3K

$45.7K

$74K

How much do retention manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for retention manager in Missouri is $45,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,576.00 and $51,381.00 per year, depending on experience, location, and employer.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are popular job titles related to Retention Manager jobs in Missouri? For Retention Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Missouri look for? The top searched job categories for Retention Manager jobs in Missouri are:
What cities in Missouri are hiring for Retention Manager jobs? Cities in Missouri with the most Retention Manager job openings:
Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $45,747 per year, or $22 per hour.

Associate Success Manager (Experience and Retention Manager)

Swope Health Services

Kansas City, MO • On-site

Other

Posted 3 days ago

New

Swope Health rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Associate Success Manager

The Associate Success Manager at Swope Health is responsible for fostering a compassionate, equitable workplace culture by designing and implementing engagement strategies, enhancing new hire experiences, and satisfaction, measuring engagement metrics, reducing turnover, and enabling managers to better assist their associates.

Primary Functions

Culture & Associate Engagement Plan

  • Develop and implement best practices for employee engagement that reflect Swope Health's values.
  • Foster a culture of continuous feedback through quarterly meetings with associates.
  • Collaborate with department leaders to reinforce behaviors that contribute to strategic goals and community impact.

New Hire Experience

  • Conduct structured check-ins with new associates at 30, 60, and 90 days to ensure onboarding success and early engagement.
  • Use feedback from these touchpoints to help refine onboarding processes and identify early retention risk

Measurement & Analytics

  • Use engagement surveys and pulse checks, including quarterly assessments and annual reviews to measure success.
  • Track key metrics such as eNPS, turnover, and participation in engagement programs.
  • Present actionable insights to leadership and contribute to the organizational goals and values.

Retention & Turnover Reduction

  • Lead initiatives to reduce turnover annually, including stay interviews, exit analysis, and targeted retention strategies.
  • Partner

Workforce Strategy Responsibilities

  • Partner with Workforce Strategy, HR leadership, and planning teams to align associate engagement insights with strategic workforce plans.
  • Analyze trends in turnover, onboarding outcomes, vacancy risk, and associate experience to identify emerging workforce needs.
  • Provide accurate workforce analytics inputs to support predictive modeling.
  • Collaborate with Talent Acquisition, HRBP partners, and Workforce Planning teams to reduce turnover and strengthen retention.
  • Integrate stay-interview, exit-interview, and pulse data into workforce planning.
  • Work with clinical and non-clinical leaders to share associate experience insights that influence staffing and readiness.
  • Use HRIS, survey tools, and analytics platforms to track workforce indicators and provide recommendations.
  • Identify associate capability gaps and systemic issues affecting workforce stability.
  • Support leadership with DEI alignment, succession planning considerations, and change readiness.

Educational Requirements

Bachelor's degree in Human Resources, Organizational Psychology, or related field.

Experience & Qualifications

  • 1–3 years of experience in employee engagement or HR roles, preferably in healthcare or community-based organizations.
  • Strong interpersonal, analytical, and project management skills.
  • Familiarity with HRIS systems (e.g., UKG), survey platforms, and data visualization tools.

Certifications & Licensure Requirements

  • SHRM-CP or SHRM-SCP certification preferred.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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