ZipRecruiter

Log In

1

Retention Manager Jobs in Missouri (NOW HIRING)

Gateway Fiber

Customer Retention Lead

O Fallon, MO

$13.25 - $18.25/hr

Customer Retention Lead Location: Greater St. Louis, MO Start Date: Immediate About Gateway ... With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500 ...

New

RENT ONE

Client Retention Specialist

Sikeston, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Florissant, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Poplar Bluff, MO · On-site

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Poplar Bluff, MO · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Saint Joseph, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Sikeston, MO · On-site

$13 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

New

Rent One

Client Retention Specialist

Poplar Bluff, MO · On-site

$12.75 - $17.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALISTRent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Saint Joseph, MO · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Black Jack, MO · On-site

$13.50 - $18.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Saint Joseph, MO · On-site

$13.75 - $18.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Cape Girardeau, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

RENT ONE

Client Retention Specialist

Troy, MO · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

Rent One

Client Retention Specialist

Troy, MO · On-site

$13 - $17.75/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... Manage past due accounts including working with clients to get their accounts in good standing with ...

next page

Showing results 1-20

All JobsRetention JobsRetention Manager JobsRetention Manager Jobs in Missouri

Retention Manager information

See Missouri salary details

$21.3K

$45.7K

$74K

How much do retention manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for retention manager in Missouri is $45,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,576.00 and $51,381.00 per year, depending on experience, location, and employer.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the most commonly searched types of Retention jobs in Missouri?

The most popular types of Retention jobs in Missouri are:

What are popular job titles related to Retention Manager jobs in Missouri?

For Retention Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Retention Manager jobs in Missouri look for?

The top searched job categories for Retention Manager jobs in Missouri are:

What cities in Missouri are hiring for Retention Manager jobs?

Cities in Missouri with the most Retention Manager job openings:

Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Missouri as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,747 per year, or $22 per hour.

Student Recruitment and Retention Manager

Saint Louis, MO • On-site

MERS Goodwill
Education • 1 - 5K employees
Learn more about MERS Goodwillexternal

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Build and maintain community relationships to increase awareness of the Excel Center.

  • Develop and manage effective recruitment and enrollment systems, including outreach, event coordination, and orientation processes.

  • Partner with Life Coaches and campus leadership to address barriers and support student success.

MERS Goodwill rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Required Travel: 25%
Position Type: Salaried
Salary Range: $50,000 - $65,000
MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Student Recruitment and Retention Manager to join our St Louis Excel Center team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.
Qualifications
  • Bachelor's degree from an accredited college or university required; Master's degree preferred. Degrees in Social Work, Education, Human Services, or a related field are preferred. Equivalent combination of education and relevant experience may be considered.
  • Minimum of five years of experience in adult education, workforce development, or human services required. Experience in student, participant, or employee recruitment is preferred.
  • Ability to work a modified schedule at least one day per week (10:00 a.m.-6:00 p.m. or 12:30 p.m.-8:30 p.m.) and participate in occasional weekend events and activities.
  • Demonstrated ability to build and maintain strong relationships with community partners and stakeholders while working collaboratively as part of a team.
  • Valid driver's license, current automobile insurance, and reliable personal transportation required.

Primary Duties/Responsibilities
Community Engagement & Student Recruitment
  • Build and maintain community relationships to increase awareness of the Excel Center.
  • Deliver a compelling elevator pitch on Goodwill's mission and impact to a variety of stakeholders.
  • Strengthen existing partnerships and identify new collaborative relationships aligned with student success.
  • Develop and manage effective recruitment and enrollment systems, including outreach, event coordination, and clear orientation processes.

Student Retention & Success
  • Foster a strong, engaging student community and overall experience.
  • Plan and deliver student-focused events (e.g., Lunch & Learns) addressing barriers and career readiness.
  • Maintain follow-up systems for returning students and alumni.
  • Partner with Life Coaches and campus leadership to address barriers and celebrate student progress.
  • Collect and use student feedback to continuously improve the experience.
  • Supervise and evaluate College & Career Readiness Specialists.

Benefits
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.
MERS Missouri Goodwill requires various background and records checks upon employment.

What MERS Goodwill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply