LEASE RETENTION MANAGER LEXUS OF OAKVILLE -- Part of Zanchin Automotive Group A rare career opportunity awaits you. Lexus of Oakville--a Platinum-certified dealer and 11-year Consumers Choice Award ...
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LEASE RETENTION MANAGER LEXUS OF OAKVILLE -- Part of Zanchin Automotive Group A rare career opportunity awaits you. Lexus of Oakville--a Platinum-certified dealer and 11-year Consumers Choice Award ...
Lease Retention Manager
Oakville, ON · On-site
LEASE RETENTION MANAGER LEXUS OF OAKVILLE - Part of Zanchin Automotive Group A rare career opportunity awaits you. Lexus of Oakville-a Platinum-certified dealer and 11-year Consumers Choice Award ...
Lease Retention Manager
Oakville, ON · On-site
LEASE RETENTION MANAGER LEXUS OF OAKVILLE - Part of Zanchin Automotive Group A rare career opportunity awaits you. Lexus of Oakville-a Platinum-certified dealer and 11-year Consumers Choice Award ...
Manager, CRM & Retention
Toronto, ON · On-site
... Manager to own retention engine, from email and SMS to lifecycle strategy, digital loyalty mechanics, and customer lifetime value growth. Sitting at the centre of the marketing team, this role is ...
Manager, CRM & Retention
Toronto, ON · On-site
... Manager to own retention engine, from email and SMS to lifecycle strategy, digital loyalty mechanics, and customer lifetime value growth. Sitting at the centre of the marketing team, this role is ...
From drivers and technicians to analysts, managers and corporate professionals, every employee ... Job Summary Under manager supervision, this position is responsible for retaining customers that ...
From drivers and technicians to analysts, managers and corporate professionals, every employee ... Job Summary Under manager supervision, this position is responsible for retaining customers that ...
From drivers and technicians to analysts, managers and corporate professionals, every employee ... Job Summary Under manager supervision, this position is responsible for retaining customers that ...
From drivers and technicians to analysts, managers and corporate professionals, every employee ... Job Summary Under manager supervision, this position is responsible for retaining customers that ...
Mortgage Retention Specialist
Ottawa, ON · On-site
CA$60K - CA$65K/yr
Shall adhere to established risk management practices throughout the mortgage renewal and retention process. This includes assessing member circumstances for financial suitability, ensuring ...
Mortgage Retention Specialist
Ottawa, ON · On-site
CA$60K - CA$65K/yr
Shall adhere to established risk management practices throughout the mortgage renewal and retention process. This includes assessing member circumstances for financial suitability, ensuring ...
Retention Specialist
Toronto, ON · On-site
Own the monthly CRM calendar across Email, SMS, and Push. Lead the expansion into new channels ... Tangible evidence of driving Retention Rate improvements and increasing Returning User Growth.
Retention Specialist
Toronto, ON · On-site
Own the monthly CRM calendar across Email, SMS, and Push. Lead the expansion into new channels ... Tangible evidence of driving Retention Rate improvements and increasing Returning User Growth.
Retention Marketing Manager
CA$120K/yr
You're a lifecycle marketing expert who knows how to build smart, personalized customer journeys that drive retention, loyalty, and revenue. You're great at creating and managing campaigns across ...
Retention Marketing Manager
CA$120K/yr
You're a lifecycle marketing expert who knows how to build smart, personalized customer journeys that drive retention, loyalty, and revenue. You're great at creating and managing campaigns across ...
Loyalty Specialist
Toronto, ON · Hybrid
Manages all aspects of retention activities, including client account analysis and coordinating with other departments such as client relations, sales, underwriting, operations, finance, and key ...
New
Loyalty Specialist
Toronto, ON · Hybrid
Manages all aspects of retention activities, including client account analysis and coordinating with other departments such as client relations, sales, underwriting, operations, finance, and key ...
New
Frequently conduct A/B tests and analyze results to improve retention, conversion rate, and LTV * Manage creative briefing process and work closely with the members of Creative team to plan out all ...
Frequently conduct A/B tests and analyze results to improve retention, conversion rate, and LTV * Manage creative briefing process and work closely with the members of Creative team to plan out all ...
We are looking for a Manager, Workforce Development & Retention to design and lead the strategies that keep our best talent growing with us. You will be responsible for the full employee journey ...
We are looking for a Manager, Workforce Development & Retention to design and lead the strategies that keep our best talent growing with us. You will be responsible for the full employee journey ...
The Work Reporting to the Senior Director, Strategy and Operations, and working alongside senior management, the Senior Manager, Mortgage Retention and HELOC Strategy is responsible for devising ...
The Work Reporting to the Senior Director, Strategy and Operations, and working alongside senior management, the Senior Manager, Mortgage Retention and HELOC Strategy is responsible for devising ...
Drive Retention: Manage the subscription renewal pipeline and actively track customer health metrics to proactively eliminate barriers to adoption and value realization. * Identify Expansion: Build ...
Drive Retention: Manage the subscription renewal pipeline and actively track customer health metrics to proactively eliminate barriers to adoption and value realization. * Identify Expansion: Build ...
Strategic Account Manager
CA$77K - CA$96K/yr
Revenue Growth & Retention: Manage a high-value portfolio, ensuring 95%+ retention while identifying opportunities within new plants or business units. * Market Intelligence: Stay ahead of industrial ...
Strategic Account Manager
CA$77K - CA$96K/yr
Revenue Growth & Retention: Manage a high-value portfolio, ensuring 95%+ retention while identifying opportunities within new plants or business units. * Market Intelligence: Stay ahead of industrial ...
Strategic Account Manager
CA$77K - CA$96K/yr
Revenue Growth & Retention: Manage a high-value portfolio, ensuring 95%+ retention while identifying opportunities within new plants or business units. * Market Intelligence: Stay ahead of industrial ...
Strategic Account Manager
CA$77K - CA$96K/yr
Revenue Growth & Retention: Manage a high-value portfolio, ensuring 95%+ retention while identifying opportunities within new plants or business units. * Market Intelligence: Stay ahead of industrial ...
CA$90K/yr
The Account Manager drives revenue growth and account retention across an assigned multi-state territory by building enduring customer relationships, expanding business with current accounts, and ...
CA$90K/yr
The Account Manager drives revenue growth and account retention across an assigned multi-state territory by building enduring customer relationships, expanding business with current accounts, and ...
... customer retention. * Manage and optimize paid advertising campaigns across Meta (Facebook ... Instagram) and Google Ads, focusing on product launches, seasonal promotions, retargeting, and ROAS ...
... customer retention. * Manage and optimize paid advertising campaigns across Meta (Facebook ... Instagram) and Google Ads, focusing on product launches, seasonal promotions, retargeting, and ROAS ...
Strategy & Change Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution. Works across BMO ...
Strategy & Change Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution. Works across BMO ...
Partner with QA, Training, and Workforce Management to optimize performance * Ensure advisor licensing is kept up to date and complaint * Work with new advisors to ensure all their sales are reviewed ...
Partner with QA, Training, and Workforce Management to optimize performance * Ensure advisor licensing is kept up to date and complaint * Work with new advisors to ensure all their sales are reviewed ...
Execute a business development plan aligned with Business Centre objectives to support client acquisition, portfolio growth, and client retention. * Manage a portfolio of existing commercial clients ...
Execute a business development plan aligned with Business Centre objectives to support client acquisition, portfolio growth, and client retention. * Manage a portfolio of existing commercial clients ...
Retention Manager information
What does a retention manager do?
A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.
What are the common challenges faced by a retention manager, and how can they be addressed?
Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.
What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?
To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.
What is the role of a retention manager?
A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.
What are the most commonly searched types of Retention jobs in Ontario?
The most popular types of Retention jobs in Ontario are:
What are popular job titles related to Retention Manager jobs in Ontario?
For Retention Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Ontario look for?
The top searched job categories for Retention Manager jobs in Ontario are:
What cities in Ontario are hiring for Retention Manager jobs?
Cities in Ontario with the most Retention Manager job openings:
Lease Retention Manager
Oakville, ON
Lexus of Oakville
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 12 days ago
Job description
LEASE RETENTION MANAGER
LEXUS OF OAKVILLE — Part of Zanchin Automotive Group
A rare career opportunity awaits you.
Lexus of Oakville—a Platinum-certified dealer and 11-year Consumers Choice Award winner for Best Lexus Dealership in the GTA—is looking for an experienced, motivated, and Guest-focused Lease Retention Manager to join our award-winning team. You will be joining a top-performing dealership driven by excellence, integrity, and a commitment to delivering an Amazing Guest Experience.
What’s in it for you
- Competitive and generous compensation package
• Structured bonuses based on sales success
• Enhanced Group Benefits Program (medical, dental, vision, life insurance, and more)
• Retirement Savings Plan program
• Ongoing development, coaching, and industry training
• A dedicated, loyal lease portfolio with existing Guests
• Opportunity for career advancement within Zanchin Automotive Group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and more
• Flexible schedule
• Ultra-modern facility and strong management support
About the Opportunity
As an integral part of our “we can do that” culture, you will oversee and grow the lease portfolio at Lexus of Oakville. Responsibilities include:
- Working with the Sales Management team to sell new & preowned vehicles
- Managing and retaining an existing base of leased-vehicle Guests while driving growth through cost-effective marketing and program enhancements
• Establishing and pursuing sales/profit objectives through planning, organization, and performance measurement
• Overseeing the lease vehicle portfolio and negotiating with third-party credits to float transactions
• Collaborating with the Sales Management Team to purchase new vehicles, sell pre-owned vehicles, and optimize inventory
• Leading and supporting Vehicle Sales & Leasing Consultants, including setting short- and long-term objectives
• Professionally closing vehicle lease transactions and managing lease receivables - Coaching, training and hands on support with current and future portfolio
About You
The ideal candidate will bring:
- Minimum 3 years managing a dealership lease portfolio
• 5+ years of automotive sales experience
• Previous dealership experience in a similar role
• OMVIC License and valid Driver’s License with clean abstract
• Exceptional verbal & electronic communication skills - Excellent selling, negotiating, and closing skills
• Strong attention to detail; organized, strategic, and able to maintain confidentiality
• A natural ability to build strong relationships and a loyal Guest book quickly
• Proven track record of generating and handling lease renewal leads
• Ability to balance profit with high-level Guest service
• Self-motivated, independent, positive, and professional
• Comfortable working flexible hours to meet Guest needs
• A desire to succeed in a fast-paced, high-energy environment
Why Choose Zanchin Automotive Group
- Nearly 50 years of people-first leadership
• Career development and advancement across 35+ dealerships
• A culture centered on transparency, communication, and teamwork
• Entrepreneurial mindset that welcomes new ideas
• Competitive compensation, benefits, and employee perks
If you are motivated, Guest-focused, and ready to join our award-winning team at Lexus of Oakville, please forward your resume. All applications will be kept in the strictest confidence. Only qualified applicants will be contacted.