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Resorts In Concierge Jobs (NOW HIRING)

Omni Hotels & Resorts

Front Desk Agent

Austin, TX · On-site

$14 - $17.75/hr

Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure ... They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services ...

Auberge Collection

Concierge

Aspen, CO · On-site

$24 - $25/hr

The Concierge will be responsible for assisting guests with various inquiries, making reservations ... In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state ...

Resorts West

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Resorts West

Private Concierge

Park City, UT

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Westgate Resorts

OPC In House - Part Time

Orlando, FL · On-site

$14/hr

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Resorts West

Private Concierge

Park City, UT

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Westgate Resorts

OPC In House

Williamsburg, VA

Company Description Westgate Resorts provides a diverse range of vacation experiences. From sandy ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Westgate Resorts

OPC In House Full-Time

Cocoa Beach, FL · On-site

$14/hr

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Westgate Resorts

OPC In House - Part Time

Orlando, FL · On-site

$14/hr

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Westgate Resorts

OPC In House Part Time

Cocoa Beach, FL · On-site

$14/hr

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Westgate Resorts

OPC In House

Williamsburg, VA · On-site

Company Description Westgate Resorts provides a diverse range of vacation experiences. From sandy ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Westgate Resorts

OPC In House Full-Time

Cocoa Beach, FL · On-site

$14/hr

As a Westgate Resorts OPC (Off Property Consultant) you will be the frontline for the Westgate ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Boyne Resorts

VIP Concierge Specialist

Big Sky, MT · On-site

$17.25 - $22.25/hr

The ideal candidate will have extensive knowledge of the Boyne Resorts and the community of Big Sky ... They expect consistency and professionalism in all communications, and it is imperative that the ...

Vacatia

In House Marketing Concierge

Weston, FL · On-site

$15/hr

At Vacation Village Resorts by Vacatia, we are committed to providing our employees with a ... We are seeking a In-House Marketing Concierge to proactively support marketing initiatives, engage ...

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Resorts In Concierge information

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How much do resorts in concierge jobs pay per hour?

As of May 31, 2026, the average hourly pay for resorts in concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

What does a resort concierge do?

A resort concierge assists guests with a wide range of services to enhance their stay, such as making restaurant reservations, arranging transportation, booking tours, and providing local recommendations. They act as a knowledgeable resource for guests, ensuring their needs are met promptly and efficiently. Concierges often handle special requests and help guests celebrate occasions, making the overall experience more enjoyable and personalized.

How much is the salary of a concierge?

The salary of a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can increase overall earnings, and strong customer service skills are essential for success.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

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What cities are hiring for Resorts In Concierge jobs? Cities with the most Resorts In Concierge job openings:
What states have the most Resorts In Concierge jobs? States with the most job openings for Resorts In Concierge jobs include:
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Resorts In Concierge jobs near you
Infographic showing various Resorts In Concierge job openings in the United States as of May 2026, with employment types broken down into 13% Full Time, 13% Temporary, and 74% Contract. Highlights an 100% Physical job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Front Desk Agent

Front Desk Agent

Omni Hotels & Resorts

Austin, TX • On-site

$14 - $17.75/hr

Full-time

Posted 15 days ago

Omni Hotels rating

6.9

Company rating: 6.9 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

28th of 105 rated hotels

Job description

Omni Barton Creek Resort & Spa
Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies.
From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.
Omni Hotels & Resorts is seeking a full-time Front Desk Agent, including a $500 Sign-On Bonus, for the beautiful Barton Creek Resort & Spa!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
We are proud to announce that we are
ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
  • Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
  • Empathetically listen to guest inquiries and provide appropriate responses
  • Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
  • Block rooms in the computer and follow through on designated requirements
  • Pre-register designated guests and prepare key packets
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
  • Maintain confidentiality of all guests and hotel information
  • Employ attention to detail in order to ensure security of guest room access.
  • Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
  • Maintain guest history files on all guests
  • Accommodate room changes expediently
  • Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
  • Issue safe deposit boxes to guests and ensure security of key
  • Monitor, send and distribute guest faxes
  • Generate, print and distribute daily and weekly reports
  • Resolve discrepancies on the room status report with Housekeeping
  • Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Ability to accurately and efficiently input information into computer systems
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to compute accurate mathematical calculations
  • Ability to think clearly, quickly and make concise decisions
  • Ability to prioritize, organize and follow up
  • Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
  • Previous customer service experience
  • Previous hotel front desk experience is strongly preferred
  • Previous cashiering experience is preferred
  • Fluency in a foreign language is preferred
  • Previous guest relations training is preferred
  • Must be 18 years of age or older.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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