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Resorts In Concierge Jobs in Tennessee (NOW HIRING)

Concierge

Nashville, TN

$15 - $19.25/hr

We are currently in search of a Concierge and a true bon vivant-a person who loves, more than anything, to eat, drink, chat, and explore, someone who'll share thoughtful, personal recommendations. We ...

Company Description Westgate Resorts is the largest privately held timeshare company in the world ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Company Description Westgate Resorts is the largest privately held timeshare company in the world ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Company Description Westgate Resorts is the largest privately held timeshare company in the world ... You will also be required to book room nights, sell attraction tickets, and provide concierge ...

Concierge

Memphis, TN · On-site

$15 - $19.50/hr

Concierge Desk, hotel public areas, Concierge Lounge and service areas. Job involves working ... Fluency in English, both verbal and written. * Provide legible communication. * Compute basic ...

Concierge

Memphis, TN · On-site

$15 - $19.50/hr

Concierge Desk, hotel public areas, Concierge Lounge and service areas. Job involves working ... Fluency in English, both verbal and written. * Provide legible communication. * Compute basic ...

Senior Group Billing Clerk

Nashville, TN

$17.75 - $22.75/hr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... This team member represents Loews as our Group Billing Concierge, providingexpertise, problem ...

Senior Group Billing Clerk

Nashville, TN · On-site

$17.75 - $22.75/hr

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our ... This team member represents Loews as our Group Billing Concierge, providing expertise, problem ...

Night Auditor

Gatlinburg, TN

$14.25 - $19/hr

... national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee ... As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you ...

Night Auditor

Gatlinburg, TN

$14.25 - $19/hr

... national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee ... As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you ...

Night Auditor

Gatlinburg, TN · On-site

$14.25 - $19/hr

... national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee ... As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you ...

As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you ... Concierge regarding the Greeters who are responsible for the following: * Responsible for being in ...

As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you ... Concierge regarding the Greeters who are responsible for the following: * Responsible for being in ...

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Resorts In Concierge information

What do hotel concierges get paid?

Hotel concierges typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the establishment's size. Tips can also significantly increase their overall income. Strong communication skills and local knowledge are important for success in this role.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

What is the expected salary for a concierge?

The average salary for a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can significantly increase total compensation. Strong customer service skills and familiarity with local amenities are important for earning higher wages.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What does a resort concierge do?

A resort concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They often have strong knowledge of the local area and excellent customer service skills, and may use reservation systems or communication tools to fulfill guest requests.

Is being a hotel concierge a good job?

Being a hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Tennessee? For Resorts In Concierge jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Tennessee look for? The top searched job categories for Resorts In Concierge jobs in Tennessee are:
What cities in Tennessee are hiring for Resorts In Concierge jobs? Cities in Tennessee with the most Resorts In Concierge job openings:

$15 - $19.25/hr

Full-time

Re-posted 6 days ago


Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We are currently in search of a Concierge and a true bon vivant-a person who loves, more than anything, to eat, drink, chat, and explore, someone who'll share thoughtful, personal recommendations. We're looking for someone who cares deeply about details, who'll get you a table at that impossible-to-reserve restaurant, then send you for drinks at a blissful hideaway you'd never have found, introduce you to an incredible gallery, give you background on the neighborhood, and anything else you can imagine. So if your dream job involves talking at length about who makes the best local, well...anything-we'd love to hear from you.
About you...


Passionate about guest service and a minimum of 1 year of similar work experience.
A post-secondary diploma or degree would be a plus.
Experience in concierge operations, a team player, hard worker, and detail oriented.
Is flexible and willing to meet the demands of a 24-hour operation.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.