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Resorts In Concierge Jobs in Alabama (NOW HIRING)

PCH

Banquets Concierge--Full Time $16/hr

Birmingham, AL · On-site

$16/hr

As an Event Banquet Concierge, you'll be at the heart of our events, helping ensure every detail ... Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"

PCH

Spa Supervisor--Full Time $15/hr

Birmingham, AL · On-site

$15/hr

Be prepared to cover Concierge and/or Spa Attendant positions during staff absences or when ... Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"

PCH Hotels & Resorts

Spa Concierge-Part Time

Birmingham, AL · On-site

$13 - $16.25/hr

As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide ... This role plays a crucial role in creating and maintaining a warm and welcoming atmosphere ...

PCH Hotels & Resorts

Retail Attendant

Point Clear, AL · On-site

$12.50 - $15.75/hr

As an Oak and Azalea Retail Attendant, you'll play a key role in creating a positive and memorable ... Collaborate with the resort Concierge and stay informed about resort amenities and guest services ...

PCH Hotels & Resorts

Retail Attendant

Point Clear, AL · On-site

$12.50 - $15.75/hr

As an Oak and Azalea Retail Attendant, you'll play a key role in creating a positive and memorable ... Collaborate with the resort Concierge and stay informed about resort amenities and guest services ...

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Resorts In Concierge information

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

Do hotel resorts in concierge make good money?

Concierge staff at hotel resorts can earn a wide range of salaries depending on experience, location, and the resort's size. Entry-level concierges typically earn hourly wages plus tips, while experienced concierges in luxury resorts can make higher salaries and additional income through gratuities. Overall, the compensation is generally considered moderate but can be supplemented by tips and bonuses.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer candidates with certifications in hospitality or tourism, and fluency in multiple languages can be an advantage. On-the-job training is common, and strong communication and problem-solving skills are essential for success in this role.

How much do you get paid as a Resorts In Concierge?

A Resorts Concierge typically earns between $12 and $25 per hour, with annual salaries ranging from approximately $25,000 to $50,000 depending on experience, location, and employer. Compensation may also include tips and benefits, and strong customer service skills are essential for success in this role.

What does a resorts in concierge do?

A resorts concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They need strong communication skills, local knowledge, and often use reservation or guest management systems to fulfill guest requests efficiently.

What are popular job titles related to Resorts In Concierge jobs in Alabama?

For Resorts In Concierge jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Resorts In Concierge jobs in Alabama look for?

The top searched job categories for Resorts In Concierge jobs in Alabama are:

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Cities in Alabama with the most Resorts In Concierge job openings:

Resorts In Concierge jobs near you

Front Office Concierge (Full Time) $16/hr

PCH Hotels & Resorts

Birmingham, AL

$16/hr

Full-time, Part-time

Posted 14 days ago

Job description

Be the first friendly face guests see and the helpful presence they remember!

As a Rooms Concierge, you’ll play a key role in creating a welcoming, seamless experience for every guest who arrives at our hotel. You’ll be a friendly face throughout the arrival process, helping guests navigate the property, answering questions, offering helpful recommendations, and ensuring they feel cared for from the moment they walk through our doors.

This is a great opportunity for someone who loves working with people and takes pride in creating memorable guest experiences.

What You'll Do:

• Fully trained as a Guest Service Agent, proficient in using the Property Management System (PMS), Guestware, and Front Office SOPs, and knowledgeable about hotel facilities and hours of operation.
• Warmly greet and welcome every guest in a friendly and welcoming manner, immediately determining their needs and ensuring a personalized guest experience.
• Ensure that guest and hotel problems are reported, resolved, tracked, and followed up on in a timely manner.
• Stay informed about incoming groups, registration areas, meeting rooms, guest room layouts, room amenities, and room types to assist guests with relevant information.
• Assist in other areas of Front Office/DTS as business demands, providing flexibility and support to ensure smooth hotel operations.
• Arrange transportation requests and billing accordingly, and accept dinner reservations for hotel restaurants, ensuring a seamless dining experience for guests.
• Provide detailed directions and information regarding hotel outlets, operating hours, surrounding areas, room locations, views, and amenities.
• Assist in the completion of the assigned daily checklist to ensure all essential tasks are carried out efficiently.

What We're Looking For

Someone who is:

  • Friendly, welcoming, and genuinely enjoys helping others
  • Confident communicating with guests and team members
  • Professional, approachable, and service-oriented
  • Proactive and able to anticipate guest needs
  • Knowledgeable about—or eager to learn about—the hotel and surrounding area

Why You'll Love this Role: 

Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and a
destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 feet of space, and a capacity of over 1,000 in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more!

As a part of the PCH Hotels & Resorts portfolio, Ross Bridge part-time associates enjoy a wide array of perks and discounts, including:

  • Hotel, F&B, golf, and retail discounts throughout the company properties
  • Worldwide travel discounts through Marriott
  • Tuition reimbursement to continue your education or professional development
  • And much more!

Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"!