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Insurance Concierge Agent Jobs (NOW HIRING)

Spa Concierge (Spa Front Desk) $12 per hour + service charge Join the Forbes Triple Five-Star ... Company-paid life insurance * 401(k) with company match * Paid time off and paid holidays

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... Pet Insurance * Wellness & Mental Health Programs * Charitable Donation Matching * Two Paid ...

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... Pet Insurance * Wellness & Mental Health Programs * Charitable Donation Matching * Two Paid ...

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... Pet Insurance * Wellness & Mental Health Programs * Charitable Donation Matching * Two Paid ...

Concierge Agent 24/7 Coverage Location: Chicago, IL - Initially on-site; hybrid/remote based on ... Pet Insurance * Wellness & Mental Health Programs * Charitable Donation Matching * Two Paid ...

About the Role We are seeking a Member Concierge Agent to join our customer experience team in a ... Familiarity with health insurance plans, provider networks, or wellness programs is a plus.

Member Concierge

Miami, FL · On-site

$17/hr

About the Role We are seeking a Member Concierge Agent to join our customer experience team in a ... Familiarity with health insurance plans, provider networks, or wellness programs is a plus. JOB ...

Care Concierge

New York, NY · Hybrid

$17 - $22/hr

We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful ... Onboards patients and validate insurance and IDs within department SLA requirements * Schedule ...

Care Concierge

Manhattan, NY · On-site

$40K - $50K/yr

We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful ... Onboards patients and validate insurance and IDs within department SLA requirements * Schedule ...

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Life insurance * PTO * 401K * Employee discount on our products and services. * Fun and exciting ...

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Life insurance * PTO * 401K * Employee discount on our products and services. * Fun and exciting ...

... 're looking for a Concierge Agent to join our team! Concierge Agents deliver exceptional ... Life insurance * PTO * 401K * Employee discount on our products and services. * Fun and exciting ...

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How much do insurance concierge agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance concierge agent in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
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Infographic showing various Insurance Concierge Agent job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge Agent

Salamander Hospitality

Middleburg, VA • On-site

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Spa Concierge (Spa Front Desk) $12 per hour + service chargeJoin the Forbes Triple Five-Star Salamander Resort & Spa Team

Nestled on 340 scenic acres in the heart of Virginia's horse and wine country, Salamander Resort & Spa is one of only a select few Forbes Triple Five-Star resorts in the United States. We are committed to delivering exceptional guest experiences and providing rewarding careers in luxury hospitality. If you are passionate about outstanding service and enjoy creating memorable experiences, we invite you to join our award-winning team.

Position Overview

As a Spa Concierge, you will be the welcoming face of our award-winning spa. Similar to a luxury hotel Front Desk Agent, you will provide exceptional guest service by greeting guests, scheduling appointments, answering questions, processing transactions, and ensuring every guest enjoys a seamless, personalized experience.

What You'll Do
  • Welcome every guest with warmth, professionalism, and genuine hospitality.

  • Answer incoming telephone calls promptly while providing accurate information about spa services, treatments, resort amenities, and promotions.

  • Schedule, modify, and confirm spa appointments.

  • Check guests in and out for spa services and process payments accurately.

  • Assist guests with questions regarding treatments, retail products, resort amenities, and local attractions.

  • Coordinate communication between therapists, attendants, and other resort departments to ensure seamless guest experiences.

  • Maintain accurate guest information and reservation records.

  • Respond promptly to guest requests and resolve concerns with professionalism and urgency.

  • Support daily spa operations while maintaining Forbes Five-Star service standards.

  • Perform other duties as assigned.

Qualifications
  • Must be at least 18 years of age.

  • High school diploma or equivalent required.

  • Previous experience in hospitality, luxury hotel, spa, front desk, guest services, concierge, reception, or customer service preferred.

  • Excellent communication and interpersonal skills.

  • Strong computer skills with the ability to learn reservation and scheduling systems.

  • Exceptional organizational and multitasking abilities.

  • Professional appearance and positive attitude.

  • Flexible schedule, including weekends and holidays.

Why You'll Love Working Here
  • Compensation: $12.00 per hour plus service charge. Opportunity to earn $21–$23 per hour total compensation based on business levels and individual performance.

  • Medical, dental, and vision insurance

  • Company-paid life insurance

  • 401(k) with company match

  • Paid time off and paid holidays

  • Employee dining program

  • Resort discounts, including spa, dining, and retail

  • Career growth opportunities throughout the Salamander Collection

  • Ongoing training and development in Forbes Five-Star luxury hospitality

  • Supportive, team-oriented culture focused on excellence and service

If you're passionate about luxury hospitality and creating unforgettable guest experiences, we'd love to hear from you.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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