Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Quick apply
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby ... Vision insurance
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Quick apply
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
Quick apply
Leasing Agent
Chicago, IL · On-site
$17.25 - $20.50/hr
... concierge-level experience. This is a dynamic, fast-paced role for someone who thrives on building ... Medical, dental, and vision insurance. * 401(k) with employer match. * Paid time off, sick leave ...
We provide our agents with concierge level support. From new agent training to support in the ... LIVING BENEFITS LIFE INSURANCE : We are contracted with the top carriers in the industry that offer ...
We provide our agents with concierge level support. From new agent training to support in the ... LIVING BENEFITS LIFE INSURANCE : We are contracted with the top carriers in the industry that offer ...
Marriott Chicago Midway - Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ® ...
Marriott Chicago Midway - Front Desk Agent
Chicago, IL · On-site
$14.75 - $18.50/hr
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ® ...
Marriott Chicago Midway - Front Desk Agent
Chicago, IL · On-site
$16 - $17/hr
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ® ...
Marriott Chicago Midway - Front Desk Agent
Chicago, IL · On-site
$16 - $17/hr
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ® ...
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ...
Quick apply
Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan ... Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks ...
Full-Time Hotel Arista Front Desk Agent
Naperville, IL · On-site
$14.25 - $17.75/hr
Fulfills traditional concierge and bell person roles. * Rooms the guest by: * Transporting luggage ... Major Medical Plans, Dental and Vision Insurance - single or family options available at employee ...
Full-Time Hotel Arista Front Desk Agent
Naperville, IL · On-site
$14.25 - $17.75/hr
Fulfills traditional concierge and bell person roles. * Rooms the guest by: * Transporting luggage ... Major Medical Plans, Dental and Vision Insurance - single or family options available at employee ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Wood River, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Wood River, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options * Career growth opportunities at GardaWorld * Uniform provided at no cost Responsibilities of a Concierge Security Ambassador * Customer service duties like welcoming ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Concierge Security Ambassador Customer service duties like welcoming, verifying ...
Mobile Gate Security Agent
Roxana, IL · On-site
$21.22/hr
... life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities of a Concierge Security Ambassador Customer service duties like welcoming, verifying ...
Insurance Concierge Agent information
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$14.75 - $18.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Millennium Knickerbocker Hotel Chicago
Historic Luxury Hotel | Downtown Chicago
Position Overview
The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, service‑driven Front Desk Agent to join our Guest Services team. This role is ideal for a hospitality professional who takes pride in delivering an elevated, personalized guest experience in a high‑volume luxury environment.
As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay — managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fast‑paced, full‑service downtown hotel.
Key Responsibilities
- Deliver a gracious, professional welcome throughout the guest journey, from arrival through departure
- Perform check‑in and check‑out procedures with accuracy, efficiency, and attention to detail
- Manage individual and group reservations, room assignments, and guest profiles using Opera PMS
- Verify billing details, payment authorizations, and folios with accuracy and discretion
- Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees, and repeat guests
- Proactively upsell room upgrades and hotel services in a refined, guest‑centric manner
- Resolve guest concerns with sound judgment, professionalism, and a strong service‑recovery approach
- Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby Chicago attractions
- Maintain clear communication with Housekeeping, Engineering, Bell Services, and Management to ensure seamless operations
- Uphold all brand standards, service expectations, safety, and security procedures
Requirements
Qualifications & Experience
- Previous front desk or guest services experience preferred; luxury or full‑service hotel experience strongly preferred
- Opera PMS experience preferred
- Prior hotel reservations or guest services experience preferred
- Preferred experience navigating OTA extranets to manage reservations, validate payments, and respond to guest inquiries
- Preferred working knowledge of Microsoft Excel for reports, logs, and guest tracking
- Strong communication and interpersonal skills with a poised, professional demeanor
- Ability to multitask and remain composed in a fast‑paced, high‑volume environment
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- Positive attitude with a genuine commitment to service excellence
- Ability to work independently while contributing to a collaborative team environment
Physical & Work Requirements
- Ability to stand for extended periods and perform light lifting as required
- Comfortable working in a busy front desk environment with frequent guest interaction
Work Environment & What We Offer
- 300‑room, historic, full‑service luxury hotel in downtown Chicago
- Competitive hourly pay
- Professional, team‑oriented culture focused on elevated service delivery
- Opportunities for growth within hotel operations
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
About Millennium Biltmore Hotel
Sourced by ZipRecruiter