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Resorts In Concierge Jobs in Chicago, IL (NOW HIRING)

Marriott International

Concierge

Chicago, IL · On-site

$28.02/hr

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis ...

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Marriott

Concierge

Chicago, IL

$16 - $20.50/hr

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis ...

New

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Club Level Concierge - Part Time

Chicago, IL

$16 - $20.50/hr

In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become ...

Marriott

Club Level Concierge - Part Time

Chicago, IL · On-site

$16 - $20.50/hr

In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become ...

IHG Hotels & Resorts

Bellperson

Chicago, IL · On-site

$15.27 - $16.55/hr

Front Office: Guest Relations, Concierge, Front Desk and Valet parking. RESPONSIBILITIES ... Provides services in absence of Door Attendant. * Attends meetings and hotel training sessions as ...

IHG Hotels & Resorts

(PT) Agent Front Desk

Chicago, IL · On-site

$26.24 - $28.42/hr

Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members ... concierge services, special guest requests, restaurant referrals, etc. Qualifications and ...

IHG Hotels & Resorts

(PT) Agent Front Desk

Chicago, IL · On-site

$26.24 - $28.42/hr

Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members ... concierge services, special guest requests, restaurant referrals, etc. Qualifications and ...

Bally's

Vice President - Resort Operations

Chicago, IL · On-site

$180 - $200/hr

Full oversight of 500 rooms including Front Office, Bell, Concierge, and all guest-facing ... Own departmental P&L, labor models, and budget; use data to benchmark against best-in-class resorts

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How much do resorts in concierge jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for resorts in concierge in Chicago, IL is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.81 per hour, depending on experience, location, and employer.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer certifications such as the Certified Concierge Professional (CCP) and proficiency in multiple languages or local knowledge of the area. Strong communication, problem-solving abilities, and a professional appearance are also important for success in this role.

Is resorts in concierge a stressful job?

Resort concierge jobs can be stressful due to high guest expectations, multitasking, and managing multiple requests simultaneously. The role often requires strong communication skills, problem-solving, and the ability to remain calm under pressure, especially during busy periods or emergencies.

What does a resorts in concierge do?

A resorts in concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities. They ensure guests have a smooth and enjoyable stay by addressing their needs and preferences, often requiring strong communication and customer service skills.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Chicago, IL? For Resorts In Concierge jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Chicago, IL look for? The top searched job categories for Resorts In Concierge jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Resorts In Concierge jobs? Cities near Chicago, IL with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you
Infographic showing various Resorts In Concierge job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 14% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,825 per year, or $18.7 per hour.

Concierge

Marriott International

Chicago, IL • On-site

$28.02/hr

Full-time

Posted 3 days ago

New

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description


POSITION SUMMARY
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
About the Team
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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