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Residential Program Manager Jobs in Virginia (NOW HIRING)

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA · On-site +1

$71K - $79K/yr

Description OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary ...

HP Products

EPMO Program Manager

Newport News, VA · On-site +1

Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade ... As an enterprise PMO program manager, you will be responsible for effective and efficient planning ...

Lighting Unlimited

EPMO Program Manager

Newport News, VA · On-site +1

Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade ... As an enterprise PMO program manager, you will be responsible for effective and efficient planning ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA

$72K - $79K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

Access Star

Program Manager

Warrenton, VA · On-site

SUMMARY Responsible for the day-to-day operations of residential group home programs. Supervises ... Serves as the main contact for families, case managers, consultants, and other authorized persons.

Access Star

Program Manager

Manassas, VA · On-site

SUMMARY Responsible for the day-to-day operations of residential group home programs. Supervises ... Serves as the main contact for families, case managers, consultants, and other authorized persons.

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Virginia

Residential Program Manager information

See Virginia salary details

$35.2K

$68.2K

$113.5K

How much do residential program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for residential program manager in Virginia is $68,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $68,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs

What are the most commonly searched types of Residential Program jobs in Virginia?

The most popular types of Residential Program jobs in Virginia are:

What are popular job titles related to Residential Program Manager jobs in Virginia?

For Residential Program Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Residential Program Manager jobs in Virginia look for?

The top searched job categories for Residential Program Manager jobs in Virginia are:

What cities in Virginia are hiring for Residential Program Manager jobs?

Cities in Virginia with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,168 per year, or $32.8 per hour.

Program Manager - ServiceNow (342)

iTech AG

Arlington, VA • On-site, Remote

$71K - $79K/yr

Full-time

Re-posted 12 days ago

Job description

Description
OVERVIEW
iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program.
This individual will serve as the primary client-facing lead, accountable for driving discovery, aligning stakeholders, and ensuring high-quality, actionable outputs that enable downstream implementation.
ROLES AND RESPONSIBILITIES
  • Lead ServiceNow implementation programs leveraging native platform capabilities for project tracking, sprint management, and delivery governance keeping execution on-platform rather than in off-platform tools
  • Utilize ServiceNow to manage backlogs, sprints, stories, and release planning across concurrent workstreams
  • Configure and maintain program dashboards, SLA monitors, and reporting using Performance Analytics and Predictive Intelligence to surface risks, bottlenecks, and improvement opportunities
  • Oversee all contract administration to ensure full compliance with deliverables, terms and conditions, service quality standards, and applicable federal government rules, regulations, and industry standards
  • Direct and manage multiple, complex, and inter-related tasks and workstreams to support task order deliverables on schedule and within scope and budget
  • Monitor program performance, costs, scope, and schedules to meet program and client objectives; identify, escalate, and mitigate risks proactively
  • Configure and maintain program dashboards, SLA monitors, and reporting using Performance Analytics and Predictive Intelligence to surface risks, bottlenecks, and improvement opportunities
  • Serve as the authorized client interface and primary point of accountability - acting as liaison between the client, oversight manager, technical monitor, and all support services across functional business and technology offices
  • Manage multiple vendors and subcontractors simultaneously across projects and operations and maintenance workstreams; supervise contractor personnel including performance feedback and day-to-day task direction
  • Own all program reporting including SLA performance, financial status, and staffing; manage contractor onboarding and offboarding and ensure timely access provisioning and clearance coordination
  • Advise and engage the client on key operational and strategic priorities, providing advisory support for complex challenges and ensuring on-time delivery of high-quality work products
  • Build strong relationships with stakeholders
  • Ensure deliverables are clear, actionable, and implementation-ready
  • Coordinate and lead cross-functional teams of architects, analysts, developers, and designers across multiple workstreams; facilitate sprint ceremonies, technical reviews, and stakeholder working sessions
  • Manage dependencies, risks, and issues across workstreams - escalating appropriately, driving resolution, and mentoring team members on agile practices and federal delivery norms
  • Delegate and manage workstreams while ensuring consistency and quality
  • Review and refine deliverables produced by supporting team members
  • Other duties as assigned

MINIMUM QUALIFICATIONS
  • 5+ years of experience as a project manager leading enterprise IT implementations
  • Minimum of 3 years demonstrated experience in leading ServiceNow implementations.
  • Hands-on working knowledge of the ServiceNow platform, including understanding of platform architecture, module interdependencies, and native project/agile features
  • Proven ability to serve as the primary client point of contact on a federal IT contract, managing task order execution and program delivery accountability
  • Experience coordinating cross-functional delivery teams including architects, developers, analysts, and designers across multiple concurrent workstreams
  • Demonstrated experience in prioritizing and managing process improvement initiatives aimed at increasing data integrity, reporting capability, and process efficiency.
  • Experience working with multiple stakeholders across business and IT
  • Excellent communication skills, including executive-level presentation ability
  • Experience owning program-level reporting including SLA performance tracking, financial reporting, and staffing status
  • Experience supporting DevSecOps practices within a federal IT delivery context, including CI/CD pipeline awareness and IT security and compliance requirements
  • Strong direct client communication skills with the ability to present complex technical concepts to non-technical audiences
  • Experience developing dashboards and reporting within the ServiceNow platform
  • Familiarity with federal IT environments, federal acquisition regulations, and government IT security requirements

EDUCATION AND CERTIFICATIONS
  • Bachelor's degree
  • Project Management Professional (PMP)

PREFERRED QUALIFICATIONS
  • ServiceNow Micro Certifications in Performance Analytics, Agile, and Test Management.
  • ServiceNow CSA
  • Experience in multi-entity or federated operating models

SECURITY CLEARANCE
  • Ability to obtain and maintain public trust clearance
  • Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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