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Resident Manager Jobs in Washington (NOW HIRING)

As the Resident Experience Manager, your mission is to lead the Resident Experience team while creating a culture where every resident feels welcomed, heard, and supported throughout their stay.

Resident District Manager

Bethesda, MD · On-site

$132K - $160K/yr

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key ...

Resident District Manager

Bethesda, MD · On-site

$132K - $160K/yr

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key ...

Resident District Manager

Bethesda, MD · On-site

$132K - $160K/yr

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key ...

Resident Services Manager

Washington, DC · On-site

$82K - $87K/yr

The Manager champions JHI's resident support initiatives and directly supervises the Resident Services Coordinators across all residential properties in the Jubilee portfolio. The Manager, through ...

Resident Services Manager

Fairfax, VA · On-site

$80K - $90K/yr

Woodleigh Chase by Erickson Senior Living Join our wonderful team as Resident Services Manager who provides leadership and support to some or all of the following departments: Resident Services ...

The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents.

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Showing results 1-20

Resident Manager information

See Washington salary details

$13

$26

$41

How much do resident manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for resident manager in Washington is $26.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $29.66 per hour, depending on experience, location, and employer.

What is the role of a residence manager?

A residence manager oversees the daily operations of a residential property, including tenant relations, maintenance coordination, rent collection, and ensuring safety standards. They often handle administrative tasks, enforce community rules, and may coordinate with maintenance staff or security personnel.

What is the difference between Resident Manager vs Property Manager?

AspectResident ManagerProperty Manager
CredentialsMay require leasing or property management certificationsOften requires real estate licenses or property management certifications
Work EnvironmentOn-site, living in or near the propertyOff-site, overseeing multiple properties or a portfolio
Employer & Industry UsageCommon in residential complexes, apartment communitiesUsed across residential, commercial, and industrial properties
Primary ResponsibilitiesResident relations, daily property operations, leasingFinancial management, maintenance oversight, tenant relations

While both roles involve managing properties, a Resident Manager typically lives on-site and handles daily resident interactions and operations. A Property Manager usually works off-site, managing multiple properties, focusing on financial and maintenance aspects. The roles often overlap, but the Resident Manager is more resident-focused and on-site, whereas the Property Manager has a broader, more administrative scope.

What are the key skills and qualifications needed to thrive as a Resident Manager, and why are they important?

To thrive as a Resident Manager, you need strong property management knowledge, basic maintenance skills, and experience in customer service, often supported by a high school diploma or relevant certification. Familiarity with property management software, lease agreements, and maintenance request systems is typically required. Excellent interpersonal communication, problem-solving abilities, and organizational skills help build positive relationships with residents and efficiently address issues. These skills ensure smooth property operations, tenant satisfaction, and effective conflict resolution in a residential environment.

What are some typical challenges a Resident Manager faces when balancing tenant satisfaction with property management responsibilities?

Resident Managers often juggle multiple priorities, such as addressing maintenance requests promptly while ensuring property regulations and budget constraints are met. A common challenge is mediating disputes between tenants and enforcing community rules without compromising positive tenant relationships. Success in the role requires excellent communication, problem-solving skills, and the ability to stay organized under pressure. Building strong relationships with both tenants and maintenance staff also helps to create a harmonious living environment and streamline daily operations.

What is a resident manager?

A resident manager is a person who oversees the daily operations of a residential property, such as an apartment complex or housing community. They handle tasks like tenant relations, maintenance coordination, rent collection, and enforcing community rules, often living on-site to provide immediate assistance. Strong communication, organizational skills, and knowledge of property management are essential for this role.

What is the highest paid job in property?

In the property industry, high-paying roles include real estate developers, commercial real estate executives, and property portfolio managers, often requiring extensive experience, negotiation skills, and industry knowledge. These positions typically involve overseeing large projects, investments, or portfolios and can offer six-figure salaries or higher depending on the scope and location.

What Is a Resident Manager?

A resident manager is an assistant or general manager who resides at the hotel or rental property. Their responsibilities include overseeing maintenance, budgeting, training employees, and handling problems on site. They are expected to available at all times in case of emergency.

What are Resident Managers?

Resident Managers are individuals who live on-site at a property, such as an apartment complex or hotel, and are responsible for overseeing the daily operations and maintenance. Their duties typically include handling tenant relations, coordinating repairs, collecting rent, ensuring property security, and enforcing building policies. Resident Managers serve as the main point of contact for residents and often handle emergencies or issues that arise outside of regular business hours. This role requires strong communication, organizational, and problem-solving skills.

What are the duties of a resident manager?

A resident manager is responsible for overseeing the daily operations of a residential property, including maintaining building safety, addressing tenant concerns, collecting rent, and coordinating repairs. They often serve as the primary point of contact for residents and may handle administrative tasks, inspections, and enforcement of community rules. Strong communication, organizational skills, and knowledge of property management software are typically required.
What are the most commonly searched types of Resident jobs in Washington? The most popular types of Resident jobs in Washington are:
What are popular job titles related to Resident Manager jobs in Washington? For Resident Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Resident Manager jobs in Washington look for? The top searched job categories for Resident Manager jobs in Washington are:
What cities in Washington are hiring for Resident Manager jobs? Cities in Washington with the most Resident Manager job openings:
What are popular job titles related to Resident Manager jobs in WA? For Resident Manager jobs in WA, the most frequently searched job titles are:
Infographic showing various Resident Manager job openings in Washington as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $54,858 per year, or $26.4 per hour.
Resident Manager

Full-time

Posted 21 days ago


Job description

WHAT WE ARE LOOKING FOR:
Resident Managers manage all day-to-day operations of assigned community section and are responsible for meeting all associated goals. They ensure the section and team members remain in compliance with SMC policies, procedures, and standards as well as local and federal government regulations and guidelines.
WHAT WE EXPECT FROM YOU:
  • Manage all day-to-day operations of assigned section
  • Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times
  • Encourage and build positive relationships with team members, customers, and vendors
  • Provide high levels of service to all customers and team members
  • Hire, train, coach, counsel and manage assigned team members
  • Perform all Credit Counselor duties
  • Aid in preparation of annual budget and community plans
  • Respond in emergency situations, as needed
  • Ensure all resident accounts are accurate and current
  • Conduct new resident move-in orientations
  • Serve as the primary contact for all customers, team members, and vendors associated with assigned section
  • Stay abreast of industry trends
  • Demonstrate behaviors that cultivate a positive work culture
  • Contribute to community/company engagement efforts
  • Perform other duties as assigned by manager and/or supervisor
JOB KNOWLEDGE & SKILLS:
  • Excellent written and verbal communication skills
  • Outstanding interpersonal skills
  • Exceptional customer service skills
  • Ability to effectively lead, coach, and motivate
  • High-level critical thinking skills
  • Knowledge of current applicable laws
  • Strong organizational skills
  • Adaptability and flexibility in fast paced environments
  • Ability to keep neat and accurate records
  • Aptitude with Microsoft Word and Excel
  • Experience with Yardi software products a plus
  • Graduation from The Southern Difference Institute or equivalent combination of education and property management experience
  • Three years of experience in a property management setting
  • Experience in customer service, sales, marketing, or real estate