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Resident Associate Jobs in Washington (NOW HIRING)

Placemakr

Resident Experience Manager

Washington, DC

Whether you're mentoring Resident Experience Associates, resolving escalated concerns, auditing communication quality, or partnering with operational leaders, you'll create consistency across every ...

Placemakr

Resident Experience Manager

Washington, DC

$72K - $82K/yr

Whether you're mentoring Resident Experience Associates, resolving escalated concerns, auditing communication quality, or partnering with operational leaders, you'll create consistency across every ...

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$13

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$23

How much do resident associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for resident associate in Washington is $17.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.62 per hour, depending on experience, location, and employer.

What are Resident Associates?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What skills do RAs need?

Resident Associates need strong communication, conflict resolution, and interpersonal skills to effectively support residents and handle issues. They should also have organizational abilities, problem-solving skills, and the ability to work independently or as part of a team. Familiarity with safety protocols and basic conflict management is often required, along with patience and adaptability in a residential environment.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

What are some typical challenges Resident Associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What does a resident care associate do?

A resident care associate provides direct assistance to residents in healthcare or assisted living facilities, helping with daily activities such as bathing, dressing, and mobility. They monitor residents' health, document changes, and may assist with medication management under supervision, often working in a team environment and requiring basic caregiving skills.

Do you need a CNA to be a resident assistant?

A Resident Associate role typically does not require a CNA certification, but some employers may prefer or require healthcare-related certifications depending on the responsibilities. The position usually involves assisting residents with daily activities, and relevant skills include communication and basic caregiving. Certification requirements vary by employer and setting.

What jobs pay 4000 a week without a degree?

A Resident Associate typically does not earn $4,000 a week without a degree, as this role usually offers lower wages. However, some high-paying jobs that can reach or exceed this amount without a degree include commercial pilot, real estate broker, or sales manager, which often require specialized skills, licensing, or experience. These roles may involve commission, bonuses, or overtime to achieve such weekly earnings.

What are the key skills and qualifications needed to thrive as a Resident Associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.
What are the most commonly searched types of Resident jobs in Washington? The most popular types of Resident jobs in Washington are:
What cities in Washington are hiring for Resident Associate jobs? Cities in Washington with the most Resident Associate job openings:
Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,295 per year, or $17.9 per hour.
Resident Experience Associate

Resident Experience Associate

Placemakr

Washington, DC

$24.25/hr

Full-time

Posted 9 days ago

Job description

A bit about us
At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.
 
Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.
 
From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. 
 
The impact you'll have

At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued residents and partners. As a Resident Experience Associate (REA), you will be at the forefront of this mission, serving as a primary point of contact throughout the resident experience. 

Resident Experience Associates support multiple Placemakr communities and are adaptable team members who thrive in dynamic environments. Whether assisting at your home-base community or traveling to support another property, you'll help deliver the consistent, high-quality experience our residents expect. 

We are seeking individuals who embody Placemakr's Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure resident satisfaction. As an integral member of our Property Team, you will embody our Property Team Mission with each task and interaction while demonstrating that exceptional service remains at the core of everything we do. 

This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. 

This position requires regular travel between assigned Placemakr-managed communities throughout the Washington metropolitan area as business needs require. Team Members will report to an assigned home-base community in the Washington metro area, but should expect to support other locations throughout the portfolio. Approved business travel expenses will be reimbursed by Placemakr. 

 
Our benefits & perks
Competitive pay rate 
Company stock options 
401k + 4% employer matching program 
Medical, Vision & Dental Insurance plan options 
Flexible Spending Account & Health Savings Account options 
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! 
PTO increases to 20 days per year after 2.5 years of employment 
Enjoy a paid day off for your birthday to celebrate your day, your way! 
Paid Parental Leave 
Paid Life Insurance 
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday  
Plus, discounts to stay at select Placemakr properties all over the US 
 
*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. 

This position is located in Washington, DC. This position has a pay of $24.25/hour.
Your typical day

  • Consistently provide an exceptional experience to all Placemakr residents and partners by delivering responsive, professional, and personalized service.  

  • Foster a "One Team" mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment.  

  • Maintain a safe, secure, and compliant environment by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies, and conduct expectations.  

  • Offer support to team members in need and assist in the de-escalation of situations when required.  

  • Respond to resident communication in a timely, professional, and solution-oriented manner through approved communication channels while maintaining excellent grammar, punctuation, and professionalism.  

  • Demonstrate a strong sense of urgency in responding to resident questions, concerns, and service requests while ensuring effective follow-up and resolution.  

  • Welcome residents, coordinate arrivals, departures, room assignments, and occupancy changes in accordance with Placemakr standards.  

  • Utilize maintenance, housekeeping, inspections, and other operational systems accurately to facilitate smooth operations across all teams.  

  • Partner closely with Housekeeping, Maintenance, and Operations Leadership to ensure resident needs are addressed quickly and effectively.  

  • Support operations across multiple Placemakr communities and travel between locations as business needs require.  

  • Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other approved communication methods.  

  • Complete thorough and effective shift handovers at the conclusion of each shift to ensure seamless continuity of operations.  

  • Additional duties and responsibilities as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.

What it takes

  • 1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multifamily, or food & beverage.  

  • Previous experience communicating effectively (including utilizing proper grammar, spelling, punctuation, and a personable yet professional tone) with residents, team members, and partners, both verbally and in writing.  

  • Demonstrated ability to learn and utilize systems or technology (previous experience using a CRM or customer communication system is a plus).  

  • Comfortable supporting multiple Placemakr communities and adapting to changing operational priorities.  

  • Demonstrated ability to respond with urgency while maintaining professionalism and delivering effective solutions.  

  • Ability to handle sensitive and confidential information with professionalism, discretion, and integrity. 

  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.  

  • You have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity, and mutual support.  

  • You embody our Property Team Mission of Customer, Consistency, and Community (Norms).  

  • You embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. 

  • Resident Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Resident Experience Associates and an exceptional resident experience.  

Our community norms
Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:
 
We own it.
We make it better.
We treat people right.
 
Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. 
 
Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com
 
All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
 
Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.
 
If you don’t meet 100% of the above qualifications, we still encourage you to apply! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.